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Interview with a Basketball Coach About His Experiences with Digital Technologies
Archive of Personal Digital History
Interview #15 - Pre-1980 Birthdate
October 2018

Introduction
This is an oral interview with Bill conducted by JJ Halaby, whose goal is to obtain insights into
the way Bill uses digital technologies. He is a man in his late 60s from Kentucky and now
resides in Oxford, GA. He coaches basketball at Oxford College of Emory University.
JJ Halaby is a first-year student at Oxford College of Emory University. He was born outside of
Baltimore, Maryland. His major is Business Administration/Management and he aspires to be
either a sports agent or a general manager. His goal in this interview is to document generational
uses of and relationships with digital technologies at a moment in history when we still have
access to those considered “digital natives.” He also seeks to complicate the public’s
understanding of the digital natives/immigrant metaphor through a public oral history archive.
Transcript
JJ Halaby: In this interview, I would like to ask you to take me on a “guided tour” of a digital
device that is particularly significant for you and that you use routinely—e.g., your mobile
phone, laptop, desktop computer, gaming system, or some other device important to you. If the
device enables it, I would like you to review records of your activities during the past month
(such as calendar entries, text messages, phone calls, emails, websites, and social-media
interactions) and talk to me about the people you interact with, the places you go, and the ways
you use media and communication technologies. You can decide what to comment on and what
to ignore, and you can decide when to share an example by showing it to me on your device.
You should only share examples when you feel comfortable doing so. Also, please don’t share
information about anything illegal or information that would compromise the privacy of another
person, and please don’t mention the names of other people. When referring to other people,
please name them by their role rather than their name: for example, “a co-worker” or “a family
member.” Before we begin, do you have any questions?”
Bill: Not really, I think I’m good.
JH: To start, I’d like to ask you to look through your device to see what records you have of the
activities you were involved in during the past month. You might have records of activities in a

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calendar app, for example, or in a to-do list, in invitations to events through social media, or in a
journaling app.
Ok I’m doing that
JH: Ok, so um, first question, what apps or programs, if any, do you use to plan, coordinate, or
record your activities?
B: Normally, I use…well certainly I use my Samsung S9. That’s the main device that I use. My
back-up is my personal computer, which I think is a Toshiba. So yeah, I use the calendar, the
Samsung calendar, and I sync everything into that on my phone.
JH: Based on what you see on your device, what are your main activities? And then of those,
which are most significant?
B: Yea main activities, um, well certainly as a men’s basketball coach here at the school:
Practices, meetings, for instance this one-on-one interview. Those things are important. Also
family get-togethers. I have three children, six grand-children. We stay pretty busy with that.
Uh…worship. I am a member of a local church body here so I’ve got lots of things going on
through the church. So yeah, my faith, my family, and here at school are probably the main
things I run my activities through.
JH: And then are there any important activities not reflected in information on your device?
B: That’s a great question. Uh, normally I either plan by putting it in there or I remain flexible
and I something comes up, I do go back and put it in either there or in my notes. Which again is
the Samsung notes, just to let me know what dates and what took place. For instance, a couple of
days ago I had activities with our men’s basketball team and I put in there things I need to know
about the van and I took who was in my van, how long the activities lasted… things of that
nature.
JH: Next section is about people. So, I’d like to ask you to look through your device to see what
records you have of the people you were involved in during the past month. For example, you
might have records of people you contacted, or who contacted you, in your phone records, your
text messages, your emails, your social media interactions, or your video calls (such as Skype or
FaceTime). Please provide roles or relationship names (such as mother, father, boss, co-worker)
rather than people’s proper names. What apps or programs, if any, do you use to communicate
with other people?

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B: And your right on it, I’ve got a parent that lives near where I was born, she’s elderly, so I get
back in touch with her and her family. And of course I communicate with my ball players;
usually that’s via text message. That’s what they prefer through my phone. Emails are a big part
of professionalism through my job. So communicating with coworkers and colleagues is usually
via email. And believe it or not, I do talk on the phone. I receive and/or make phone calls. I like
that verbal contact. I do recruiting for this school, so I try to contact the recruits on the phone. I
will submit, though, that 8/10 times they will not answer the phone, so I end up having to text so
we communicate that way. I did have a thing called messenger, through Facebook. Normally on
Facebook I don’t use that to communicate much other then I like something. I try not to be, I’m
not very social on there. But I got rid of the messenger because I can do everything I really feel
like I need to do though the phone, and through messages, and through email.
JH: So basically, you don’t have any apps that you use to communicate with other people other
than the stuff that’s already on the phone?
B: That’s right. I know about twitter. I know about one of the new stuff, but I don’t really utilize
it. But I’m older so…
JH: How do you decide which mode of communication to use over another? Do you use
particular modes of communication for particular situations?
B: I do, I do. I think email, business to business, professional to professional. I think they prefer
that. Plus I’ve got a record, it forces me to express myself, and to write things that are punctually
correct. Text I sometimes use shortcuts, and that more of a personal nature, maybe between
family or friends. So yes I do.
JH: And then what important interactions with people are not reflected in the information on
your device?
B: Well, the conversations that I have. Although, if it is an important conversation, I will make a
note of it on my phone. But nine times out of ten if it’s an important conversation, and it’s not of
a private nature, I like to have a third person with me to confirm every word. So yeah, that form
of communication.
JH: Part four is places. So, I’d like to ask you to look through your device to see what records
you have of the places you went during the past month. For example, you might have records of
places on your calendar, in a mapping application such as Google Maps, in the Location Services
data of your phone, in location-based social media such as FourSquare, or in self-tracking apps
such as the ones used for fitness.

�4

B: I use Google maps, pretty much primarily. And I am big on, whenever I go somewhere, for
instance, me and my wife went to a resort in Florida recently. Uh, we went to two restaurants in
two or three days, and I am big on doing the reviews, the do them through Google. I am a top
producer for reviews. So I do have Google maps that will let me know a footprint of everywhere
I’ve been, and what we’ve done, publicly.
JH: Do you use any apps or programs to discover new locations? For example, say you are in
Florida, are they any apps you use to find a new food place?
B: Well usually I would speak into my Google, and ask them “what are the top 5 restaurants
within 20 min?” They’ll usually let me know. So that’s kinda what I use, mostly Google.
JH: Do you have apps that track your movement, or use location services for them?
B: What now?
JH: Do you have any apps that track your movement, besides Google maps?
B: Yeah I’m sure some of the apps have cookies, where they’ll find out where I’m at and what
my location is. And I don’t mind, I do allow that. And I don’t have a lot of apps on my phone, I
don’t utilize the play store much. I don’t play games, on my phone.
JH: How did you first learn to navigate these different maps?
B: When I first bought my new phone, the lady at the Verizon store went over it. She probably
took 45 minutes with me, to go over things with me on my phone. It really helped me. And then
my head coach here, where I work, has always had a Samsung as well. So he and his son have
always been very helpful.
JH: What important places or navigational practices are not reflected on your phone?
B: Uh… could you give me an example? I think it pretty much tells mileage, exact location,
times.
JH: Yeah so basically if you have the Google maps on at all times, you wouldn’t have any.
B: I wouldn’t have any problem. I think it tells everything on here.
JH: Part 5: media. I’d like to ask you to look through your device to see what records you have
of the media you used during the past month. For this section, I am interested in social media

�5

posts, texts, photos, music, videos, TV shows, movies, and games that you have read, listened to,
watched, or played . . . or that you yourself have created and distributed. These could be social
media, entertainment media, news media, or any other kind of media or information. You might
have records of your media use in your browser history, your Google Search history, your
Netflix history, your YouTube history, and in your social media (e.g., Facebook, Twitter,
Instagram, or Snapchat).
B: I use Facebook daily, and so does my wife. We have a joint account. News media, I stay away
from the tv news. I use One America News online. Its unbiased, very objective. I like it like that
so I can make up my own mind.
JH: Yeah.
B: Um…I’m trying to think of what else you kinda asked.
JH: What about entertainment media like Netflix or things like that
B: Oh actually I am looking into this thing called Roku. It comes with my cable, saves me a little
bit of money and gives me some access to free movies and family entertainment. I do that. I use
YouTube online. And I use Spotify to make playlists.
JH: Do you have any examples of media that you produce or alter in any sort of way?
B: Well, yea I guess me and my wife do because sometimes we use our cameras and we’ll do
maybe a 2 minute with our grandchildren. So yeah we’ve got some thinks that we keep that we
will produce and store on our phones.
JH: What patterns do you notice in your media use?
B: Well, I look at One America News pretty much a number of times during the day.
JH: So you don’t look at any other forms of news?
B: Uh, I’ve got people that I follow. Like one man I know is an economist, probably in his 70s. I
love him, I love what he writes. I don’t think that today’s people like him much, but I do. I think
he’s really sharp and he’s got a good handle on things. I mean I could name a number of
different people. But yea, I’ve got certain people that I follow. Being a biblical Christian, I like
somebody who has more of a legal stance, they pattern themselves. They’re writers and authors.
And it’s a diverse group. I’ve got a guy that from India. He’s brilliant. I’ve got a handful of black

�6

men, but I don’t think they’re well received by their communities. But they’re really sharp, good
guys that really have a handle on life. And I like to watch their videos on YouTube.
JH: Tell me about your strategies for storing media.
B: Eh… I don’t really store that stuff. I don’t really save it or try to save it. I am, though, really
big on saving pictures, so we’ve got a cloud that we store things on.
JH: Tell me about any strategies you may have for protecting your privacy with your media
usage.
B: Well I think that we’ve got an agreement with that cloud through, I wanna say that’s Google.
It’s supposed to be protected, I hope it is.
JH: And then, in this final section, I’d like you to reflect on your history with the device and apps
you have shared with me, focusing on how you learned to use them in the way that you currently
do. How did you start using digital technologies? How has your relationship with it changed over
time?
B: Yeah, I was kinda, being an older fella, forced to do it because that was the way of the world
and that was the way it was heading. My big thing was a day-timer, have you ever heard of that?
JH: Nah what’s that?
B: A day-timer was actually a black ink on white paper calendar that you kept. It was a book that
you kept with you to put your appointments in there, phone numbers. You logged everything
alphabetically and by date. But it just got so cumbersome. And when they came out with the
cellphone and cellular technology, the industry I was previously in, which was contraction, I had
my own business, was the best way to communicate with vendors as well as customers. So that
kinda drove me that way. I’m really not proficient. There apps on this phone and things I’m sure
that would help me and make things easier or better but I’m a dinosaur. I get used to certain
things and if it functions and it works then I am not big on changing. Unless someone comes in
my life saying “you can do this,” and they show me and help me. It takes me a while to get used
to it, that’s about the only way that I can grow. As a matter of fact, I got something today that
said “Coach, you’ve got this tweet handle, why don’t you use it?” All I know is what you put out
there, they call it the world wide web for a reason and I want to be careful that what comes out of
my mouth from my head, I can feel good about it. I’m not the smartest guy, so I usually refrain
from doing so.
JH: Of the activities you have described so far, which were the most complex for you to learn?

�7

B: I don't know if there’s anything complex. Like I said I don’t really do anything that real
complex. I actually went to a class today about video conferencing. This is where you actually
use your phone and can have a video conference with people on different devices, where
everyone can communicate and still see each other. I got the gist of it, but I’ll have to go back
another time to figure out how to do it. But I don’t utilize it much s I don’t think there is anything
too difficult.
JH: Do you feel that you have the digital skills to operate effectively in a professional
environment?
B: I do. I think I do. I think I could get better at it, but my job doesn’t require a lot so I’m able to
deal with it.
JH: And same thing for personal context?
B: I think that my best gift. I think communicating and listening and getting a feel for people,
discerning, and I enjoy verbal one-on-one, I do like that. I think I am proficient enough to know
when to text or email.
JH: How would you describe someone who is digitally literate?
B: Illiterate or literate?
JH: Literate.
B: I admire them, but I would caution them. Be careful because…I’ll give you an example.
When we went to Florida, we went to a restaurant and saw, I think it was two families sit at a
table maybe nine feet from us. And they had probably been seated and maybe a minute had gone
by, but everyone was sitting there looking at their phones. And the kids ranged from 4 or 5 to 16
maybe with grown-ups as well. Me and my wife said “You know what, they’re away and they’ve
got a family outing and still they’re talking to people who aren’t there meanwhile they’re loved
ones are right next to them. So you’ve got to be careful about that. Sometimes I think it will
weaken our verbal skills, our interpersonal reactions, make us, you know. And you need to use
those. Hearing the inflection of your voice lets me know the emotion that behind what you’re
saying and a text can’t do that.
JH: Yeah in our class we’ve talked about how this generation now is not as good at verbal
communication because of the use of technology.

�8

B: And yet on the other side, they’re very efficient on a lot of different technology, and that’s
good.
JH: Would you consider yourself digitally literate?
B: Yes, I’d say I’m literate. I use that in the context of if someone were to ask me if I had a
literate command of the English language. Can I get by? Can I communicate? Can I buy and
sell? And I can, so I think that I’m ok. Yes.
JH: Is there anything else you would like me to know? Is there anything that I should’ve asked
that I didn’t?
B: No I think you were very thorough. It sounds like a good class and I think you did a good job.
JH: Thank you.

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                <text>This is an oral interview with Bill conducted by JJ Halaby, whose goal is to obtain insights into the way Bill uses digital technologies. He is a man in his late 60s from Kentucky and now resides in Oxford, GA. He coaches basketball at Oxford College of Emory University. &#13;
&#13;
JJ Halaby is a first-year student at Oxford College of Emory University. He was born outside of Baltimore, Maryland. His major is Business Administration/Management and he aspires to be either a sports agent or a general manager. His goal in this interview is to document generational uses of and relationships with digital technologies at a moment in history when we still have access to those considered “digital natives.” He also seeks to complicate the public’s understanding of the digital natives/immigrant metaphor through a public oral history archive.&#13;
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                    <text>Interview with a Mathematics Professor About His Experiences with Digital Technologies
Archive of Personal Digital History
Interview #13 – Pre-1980 Birthdate
October 2018
Introduction
This is an oral interview with Dr. Heunggi Park, an Asian male of 53 years old. The interview
included questions about his past experiences with digital technology and how these technologies
have affected his daily life events. Dr. Park is a visiting assistant professor at Oxford College of
Emory University in the mathematics department. He is originally from South Korea but moved
to study and work at the University of Georgia prior to teaching at Oxford. He uses technology
quite frequently to create math tests using Latex and Mat lab. Initially, Dr. Park chose to use his
Microsoft Surface Pro tablet for the interview, but decided to switch to use his iPhone 7 in the
beginning of the interview.
The interview was conducted by Tracy Eng, an Asian female of 19 years old. She is a current
first year student at Oxford College of Emory University. She is a member of the Digital Natives
Discovery Seminar and is interested in understanding digital technologies and how they affect
society as a whole. She is a resident of New Jersey and is interested in studying chemistry.
Transcript
TE: Can you tell me why you chose to use this device?
HP: So…I’m still using this device, but I use the iPad Pro more and I think that the one thing is
the portability of the iPad is good, but sometimes I couldn’t ehh do some computation like
running Latex, which is mostly I do to make some mathematical document. And there is some
problem in the iPad which is not really sufficient, so I was looking for something portable at the
same time that I could use Latex ehhh…to compile. I guess sometimes…so it looks like Surface
Pro at the time is good and I got a good deal for the device, so I decided to buy it. But the
problem is that I haven’t used this device for a while and I picked up this one last yesterday
because I forgot to bring my MacBook (chuckles) so I need a temporary device to use yesterday,
today and tomorrow, but I use this one sometimes yeah.
TE: How many devices do you have in total?

�HP: Total? So, Surface Pro, MacBook and…Samsung S2 Galaxy Tablet and I have iPad Mini
and…iPhone (pulls out of pocket) and this iBook…so six (both laugh). So right now, there are
six, but I do have one more that I share with my son…it’s a Chromebook. So, six or seven.
TE: (Laughing) I have like three and people are like that is a lot.
HP: Yeah, yeah. (Laughing) Right, some use some more than others. I use more in general. So,
the most I use is my MacBook and the iPad Mini and my favorite is probably the iPad Mini still.
I tried using Samsung and Microsoft, but I like iPad Mini more. So, the most I use is MacBook
and iPad.
TE: Do you prefer Apple software over Microsoft?
HP: I’m more used to it. I have been using it for…I don’t know…I started using Mac since I
think 1991 or 2 something like that. So, I am used to it and so I used Microsoft for a while, but I
am still used to Apple. So, I mainly use my MacBook, iPhone and iPad. Most of my programs
and systems that I use are difficult to change to Microsoft.
TE: So, to start, can you look at your activities on your device? Can you look at what records
you have of activities you were involved in the past month? This might include your calendar
app, or a to do list, or an invitation to events of social media or a journaling app. What apps or
programs do you use to plan, coordinate or record your activities?
HP: Yeah…it’s not good. So, I usually use MacBook to tell me when things are. Most of my
activity is through that MacBook. So most activity on the MacBook is… (pulls out iPhone)
TE: Do you sync everything up on your calendar app?
HP: Not everything but…can I change the device to my iPhone, so my answers make more sense
using this one. So, let’s change this. Yeah, so iPhone because iPhone and MacBook are kind of
in the same…yeah, yeah. It’s an iPhone 7. So, this phone, I got last September so I have had it
for one year. I’m using Calendar, which I sync with the MacBook and iPad. I use usually three
apps together. So, one is Calendar, Reminders and Notes. So, if I write…I don’t put all of my
activities in my Calendar, only important activities. Reminders is for reminders of things I need
to do that require more reminding than just the Calendar app. And sometimes I need to take some
information or notes, I will record it in the Notes app. So, these three apps I use in all three of my
devices, so I can open it on any MacBook, iPad or iPhone, so I can write those things down. So,
the mostly used apps is the Notes because I write down a lot of notes. So yeah.
TE: So, based on that, what are your main activities based on what you use for Notes?

�HP: So its uhhh… (Pulls out Notes App and provides visual explanation) So as you see…so
these are my recent activities. I have many different ones. I use my notes to take information and
prepare. These are usually for activities at my church. I was meeting a small group, a study group
at the church, so I collected all the information about that, such as bible study. Then I connected
it on the app and I guess most of the things are Korean obviously, like this and that. But this one
is English. So, I collect all of these things in the Notes app and then I use them. Most of it is for
Bible Study. But during the week, for my school work, I don’t really use my phone. I mainly use
the program called Latex, so it can generate every mathematical document. It’s a little bit of
coding, not a lot, just simple coding on Latex to get some mathematical document. But that is the
most active program I use.
TE: So, is that how you design quizzes and papers?
HP: Yes, exactly.
TE: Oh, ok cool! I’ve always wondered how you type in logs and how you write them out on a
computer.
HP: That is one thing why I always thought having an iPad was good. So sometimes the support
over is not nice. Actually, the apps that generate the…the mathematical document such as Latex
are not good enough. They are sometimes very difficult to use. That is why I bought my
Microsoft Surface Pro to replace my iPad, but still for the main computations I use the MacBook
Pro.
TE: What patterns do you notice in these activities?
HP: That’s…a good question. Do you mean in my life?
TE: Yeah.
HP: Let me check something like screen time.
TE: You mean FaceTime?
HP: No screen time.
TE: Oh, I don’t know what you are talking about.

�HP: So, if you go here… (pulls out phone and demonstrates screen time display from settings).
TE: Oh ok! I don’t have that on my phone.
HP: It’s like you use the iPhone and it tells you how you use it, obviously right? So…
TE: Mhmm I see.
HP: So, let’s see what I did… (looks at screen timing). So…
TE: So, you can limit the time on a specific app? That’s so cool.
HP: Yeah exactly.
TE: I didn’t know you could do that.
HP: It’s a new one. It’s an update on the IOS. It’s not that old. It wasn’t there. It came out a
couple of months ago. So, if you look here…I don’t know what they call but they break it into
categories for productivity, health and fitness and something like that. Yeah, I didn’t really use
the health and fitness today. So, the most activity is kind of you know like quite…not any more
scheduled, but you know I want to get fit, so I always check my activity. I don’t play, but I used
to play tennis, but I don’t play anymore. So, you know I usually just walk, and some of the
activities are a little more… obviously I’m teaching so teaching related activities, like checking
Canvas and the email are mainly prevalent on my screen time. And of course, I read the
newspaper because I need to stay connected at home. But over time I have realized that I don’t
want to follow too much of the sports teams…I would just read the news over time. So, kind of
that side…after you finish the productivity activity, such as preparing your class or checking the
important emails and those things, after that, well sometimes I realize I spend some time reading
those newspaper articles and following some Korean news. After that I follow the sports teams I
would.
TE: Do you have any favorite sports teams?
HP: Yeah. Yeah. The Georgia teams…Bulldogs because I studied there and then I’ve been
supporting them for 10 years. So, Bulldogs are my favorites. But sometimes I turn on the Braves
baseball games since I was in…when I was in Korean, I would watch the Braves games before I
came here. So, I followed them prior to moving here.
TE: How did you follow the Braves from Korea? Did you use news apps?

�HP: No. No, it was on TV. There’s a Korean, AFKM, something like
that…America…AFKM…umm Armed Forces Korean Network.
TE: Oh ok.
HP: So, it kind of you know…
TE: So, it just streams whatever games you want?
HP: Yeah right. Right. So, you…it’s not public so if your close to some military base, then you
can watch them because they broadcast them inside the American base. Not far away from it, I
lived close, so you know we could watch probably kind of illegally. (Both chuckles) You weren’t
supposed to watch but you can watch the American TV. I watched some baseball and football
games from Korea. So of course, I wasn’t living in Georgia yet. (both laughing).
TE: So, what important activities are not reflected in this information?
HP: I think I’ve told everything, right? In here the activities are checking mail and messages
mostly and then writing notes using notes to write some and create some notes for remarks for
my bible study. That’s what I mainly do in here. But some other activities not recorded precisely
in here, but in my MacBook Pro are to create some mathematical documents and to…read some
newspapers because the phone is kind of small. Also, sometimes I watch and stream some videos
through YouTube or YouTube TV, all on the MacBook Pro.
TE: So now on to People. Can you look through your device to look at people you’ve been
involved with in the past month? These can be people who you’ve contacted or contacted you.
These can be phone records, text messages, emails, social media interactions, or video calls.
HP: So yeah. Of course, obviously my favorite person to contact is my wife, if you look at my
messages it's to mostly my wife and my friend and my son and daughter. I mean these days, not
many people use messages anymore. Do you use this thing? (pointing to a specific app)
TE: No. No, I’ve never heard of that.
HP: It’s a Korean company, so a lot of Korean people have it. So KaKao Talk, it’s like a
message app…
TE: Oh ok.

�HP: If you have a Korean friend, they might have it.
TE: Oh, I’ll ask my friend.
HP: Yeah right. So, like as you see, most of contacts are my friend that I am staying with during
the weekdays. His house, which is empty during the weekday, they only use it over the weekend,
I stay there on the weekdays. So, you can see here that that’s his house and I am also staying in
the church choir. So, they send me all kinds of information. Here’s how we sang last weekend.
And then…a good thing is you can talk in Korean, so our family…this is my wife’s family. They
have a group chatting room. They call it Chatting Room. And then we get all of those
information from them. Sometimes too much (both laugh). So that is that. And then…other ones
are mostly me coordinating activities at the church, in this phone number. So that is going to be
it. And then on the Notes…wait can you repeat the question again?
TE: What kinds of apps do you use to communicate with people the most?
HP: So, I think KaKao Talk is the most. Then obviously the email app. Then the phone and the
messengers are the next one. But through KaKao Talk I can talk with friends and family
members in Korean and some friends in the church and other places and then of course email is
used mainly for school to communicate…. with the people I work with and students and some of
that information I use.
TE: How do you decide what mode of communication to use over the other? Do you use a
specific form of communication for a particular situation?
HP: I guess I don’t have any preference…I think I prefer to talk through the phone instead of the
messages if possible. But sometimes people want to use messages over a phone conversation, but
I guess that’s their opinion. I guess for the school activity I prefer email for obvious reasons, I
think. I think that…and also…I respond to communication by whatever works with the other
person.
TE: What patterns do you notice in your interpersonal communication?
HP: Communication? The patterns…that’s a good question…it's an important word used in math
(both laugh) I don’t know if I see any patterns, its more random.
TE: So, it’s whenever needed?

�HP: Yeah! Right, right…whenever needed I do that…and I don’t…in fact I have reputation that I
don’t respond. I don’t get a lot of phone calls a lot these days because I don’t respond to phone
calls. (both laugh)
TE: That’s okay neither do I. (both laugh)
HP: So, if they have an important call, they will call my wife instead of me. (both chuckle) My
wife, they give her messages, and then she will call me. So, then I will respond. So, it’s more
random. I try to not get too involved with social networking because…uhhh…I try to…you
know…not be disconnected…I don’t want to be disconnected but at the same time I don’t want
to be involved in those and for obvious reasons. So, it’s more responsive if there is ever a need I
will respond to whatever social network or whatever the things are, for more like…if there were
a pattern that is my pattern.
TE: That is probably the same for me. I don’t really…if you called, I probably wouldn’t answer.
So, what important interactions are not reflected on your device?
HP: Uhhh…well obviously the postings of meetings, right? They…I guess not…these days this
(pointing to the phone) is everything. We don’t have any more landlines at home. So, there is no
phone at home. So, the cellphone is the only device…mmhmm.
TE: Even with meetings you reschedule with your phone.
HP: Yeah right. Right.
TE: So, looking at places. Can you look through your device to see what records you have of
places you went during this past month? You can use records on your calendar, a mapping app
such as Google Maps, location services data on your phone, or in location based social media
apps such as Four Square or self-checking apps?
HP: So, I am looking at Google Maps. I don’t know… (scrolling through Google Maps and
trying to find latest locations) I mean I know in my head where I have been last, but I couldn’t
find…but I think everything should be in the Google Maps because I always take find my phone
with me…but I don’t know how to find it. Do you know how to use it?
TE: Ummm…usually when you look at places.
HP: No those are places.

�TE: No, you can look at places like home and stuff.
HP: So obviously places like my home, the place I stay, and then…if I…
TE: You can look at activity saved.
HP: Yeah there are many saved. Right there I have 56 places. Oh, wait here are favorites
(pointing to screen). Oh, right there. That’s the place my wife goes. We have been a couple of
times and then…I have no idea what this is…oh okay that is my son’s dentist…what is this? Oh
yeah, I went to Starbucks obviously. So, if I can find that place, such as home, which is
northwest Georgia, this place, Oxford College, and then the place I stay which is called **** it’s
near Athens, GA. It’s about ten miles from Athens.
TE: Oh, near University of Georgia!
HP: Yeah. Yeah. That’s where I stay during the weekdays.
TE: So, you drive there and back from…
HP: Yeah. Yeah. It’s better than…
TE: Oh, the two hours to Northwest Georgia.
HP: I’ve driven home three times already.
TE: Do you go home every weekend?
HP: Yeah, I go home two or three times a week. I stay there the weekend. So that and then…on
the way there are main places that I usually go. One of them is a Korean grocery store in Duluth.
So, I go there and if traffic is busy, I will stay at a Starbuck near there. That’s why Starbucks is
great. So, I usually stay there a little bit to wait a little for the traffic to get better. Yeah. Yeah. I
like Starbucks.
TE: Do you feel that Google Maps helps you on the traffic?
HP: Yeah Google Maps really helps. So, I drive early in the morning but sometimes there is a lot
of…construction now going on the highway. So sometimes you have no idea if you have to wait
an hour. Last Monday, the Google Maps said you have to wait 45 min and then it suggested a

�roundabout route. So, I usually turn on the Google Maps and then turn it off because it uses
battery. So, if something happens, I will turn on the Google Maps and then I realize I can turn
around or wait there for 45 min. Something like that. So, I usually turn on the Google Maps even
when I don’t need it. But if anything happens, I can change my plans. So, I usually use Google
Maps a lot and I think it's very helpful.
TE: Do any of these apps specifically track your movement? I’m assuming yes.
HP: Yeah. I’m not sure…I think it tracks my movement as long as I use Google Maps. It
definitely tracks whether I want it or not. Definitely more than I think.
TE: Do you use any apps to check into places? Like you can use Yelp to check into a place.
HP: No. No. Google Maps is the only one I use.
TE: Do you have location services turned on in your phone or Google Maps?
HP: I think so.
TE: What patterns do you notice in your movement from place to place?
HP: I don’t really see any patterns. I just…just as I described before. I really only go to those
three places mainly and then in between I stop by some Korean grocery or someplace I can stay a
little bit like a Starbucks or Panera. Those are mainly the places I go. So, there is not much…I
guess that is mainly the pattern. It’s not a very complex pattern.
TE: How did you first learn to navigate to new locations?
HP: I mean in the past you used the maps. You had to study it a lot and write down on the
physical maps when traveling and then you have to write down every stop you want and the
important…streets and numbers. So, you write down with your hand on the map. And then of
course I have a lot…many interesting memories about the maps. I mean even if you write it,
you’ve never been there and it’s not going to be the same as the map says. So, when you get
there, you will see something different and you have to, you know, improvise yourself to find the
places you need to go. (both laughing) You know I’ve had many hot discussions with my wife
about going this way but no this way. But now all of this is gone. (both laugh)
TE: Yeah now you know definitively that it is that way or the other way.

�HP: Yeah right. Right. (Laughs) Now it says everything. You don’t need a map anymore. It’s
good. (Laughs)
TE: What important places or navigational practices are reflected in your device?
HP: Still. Still, I have maps so I kind of, you know, on the phone it is very small. But if I wanted
to look at a big picture, kind of, to make a big travel plan, I still use the big map. So, I can kind
of see the general, kind of, direction, even though I use the Google Maps or navigation systems.
They are not perfect. They can give you some wrong information sometimes. Like two years
ago, we were traveling Canada and were stopping by a place to visit my friends. So that was
uhh…we were driving late evening, it was close to midnight. We were following the navigation
and then…I realized what the navigation said was different from what I was driving. It said I was
going this way, but I wasn’t. I wasn’t driving on the main highway but the road beside the
highway.
TE: So, a road parallel?
HP: Right. Right, parallel. So...so, but what the navigation wanted me to do was to drive that
highway, obviously not the road I was on. But it still said I was on the right road. So, I kind of
kept checking until we realized the navigation was directing us into the dead end. (Both
chuckling)
TE: So, you had to turn all the way around?
HP: Yeah right, we had to go back, back down that road, or something like that. So, you have to
have a bigger plan when you go to some unknown place. I guess that happens, I realize that
happens. When that happens in a rural area, it is difficult to update. But sometimes the app
updates even before that happens. But the worst is when they plan a new road and they
incorrectly input the new road, which is not there yet, into the navigation system, especially
those in rural areas. But when you travel more in one area, sometimes you may come to such
problems. So, you have to have a big picture of where you go. So, when I make a travel plans, I
still use it. Of course, now with a computer, I use a bigger Google Maps. I just look at the maps
to look at the big picture. So, when that happens, you can go back and then do whatever you
need.
TE: So now on to media, which you try to avoid. But can you look through your device to see
what records you have of media you used in the past month? This could be social media posts,

�texts, photos, music videos, TV shows, movies and games you might have used to or listened to.
Or these are things you could have created or distributed.
HP: I’ve never created social media things. I check Facebook, especially my family members’
postings from Korea. Typically, my brothers, brother in law, sister….it keeps us connected. So, I
make sure I check because they are from Korea. So, I get to see what they are doing. But I only
check…I am mainly active on Facebook for that. I follow some of the other people. But I mainly
only check for those three. But KaKao Talk is the main one. It’s kind of like social media
because you can post. Not only message but you can post pictures and also you can, well
actually, you can make a phone call or video chat there. So, you can actually call someone in
Korea without any charge because it is through KaKao Talk. Obviously, I check it daily. I also
check the email system often, quite often as I can. I guess the only thing I generate of content
would be writing an email, such as writing to my students, and posting the notes to Canvas.
That’s the only media I generate. I also watch YouTube quite a lot, especially Korean news. It’s
not the actual time, but they post those news about a half day difference. So, I can watch Korean
news maybe…10 or 12 hours after it is broadcasted because of time difference. They will post it
on YouTube. But based on the time I watch…I guess it is 24 hours difference, I will watch the
important Korean news. But now especially, there is a lot of Korean news coming up. And as I
just told you, I watch YouTube TV, especially Braves games to check if the Braves are doing
well, so Braves Games, and the Georgia Bulldogs games, the football games. Those are things I
do on the media. Did I miss anything?
TE: No, I think you are good.
HP: Oh wait. What activities I usually use these days, what I forgot to tell you, but not only do I
use Google Maps, but because I am using those busy roads, so I use the toll roads, so I watch
those toll roads. But I use Google Maps to determine if I will use the toll roads. They are very
convenient for the morning or late afternoon.
TE: So, is there any media that you use the most out of all the types of media that you use?
HP: I guess email is the one I use the most. Probably the next one is YouTube because of the
time. I watch Korean news shows, which is 15 min to one hour. So, if I have a lot of time, I will
watch the full hour. So, email is the most out of the media I use. But I don’t know if you consider
that media, I don’t know. It is media, I guess, right?
TE: Mmhhmm.
HP: Yeah. Yeah right. YouTube is next…yeah...yeah. YouTube TV is what I use to watch these

�games. It’s what I use a couple times a week. I guess I will watch something tonight, maybe the
Bulldogs first game. (laughs)
TE: Do you have any strategies for storing your media?
HP: Strategies? I’m not sure about that question. (both laugh)
TE: How do you organize your media?
HP: Obviously, I mean, I know what I want to do, but sometimes when I watch Korean news, it
is a time consuming. I mean of course I get good information and a good thing about watching
through YouTube is that you can skim though the what news content you want and then you can
skip what you aren’t interested in. So obviously I want to save my time, but I want to get some
information through those medias, but there is a lot of unwanted information, so I try to avoid
that. So instead of watching the news in real time, I like watching on YouTube. It is nice because
you can skip some of the content. Unless YouTube…you don’t get to watch on the actual time.
Sometimes watching on the actual time is nicer, especially sports games, it is much different
watching it later at a recorded time. But I will watch the recorded games, or specific clips that I
want. So, I guess my strategy is to try to spend minimal time on these medias, but try to get as
much information as I wanted. If that is a strategy, that is it.
TE: Do you have any strategies to protect your privacy on media?
HP: That’s a good question. I keep thinking about it…so…yeah, I do…I try to put minimal
information on media. I used to…one of my students who studied with me…a few years ago,
when my Facebook was hacked, all these weird emails were sent to the people I was connected
with. He contacted me and told me that my Facebook was hacked, and I should do such and such
things. It was nice. So yeah…but after that I don’t post that much information. But also,
once…some place my credit card information was stolen by someone. So, I had a couple of those
security issues encountered in the past. I try to minimize…I try to give my information as
minimally as I can. But sometimes you have to give some information to get some service
convenience, but you try to possess as much security as you can. Like on Google, I mean
sometimes on Google, it’s a little annoying, when I make a Google accounts, I put 2 or 3 other
ones to log into one device with my password. So, when I log into other devices, such as my
phone and computer, I make sure that I log in again. I make sure it asks for an authentication
every time. So, I try to do that with all of my accounts. I want to make sure its secure, even if it's
annoying to have log in multiple times. I mean passwords are an annoying thing. You change a
password now, but you will forget all the passwords combinations and then you are out of all

�possible combinations you can memorize. But you should try to keep updating those passwords
as much as I can regularly.
TE: Yeah, I mean I use like one password. (both laugh)
HP: But if you have such experience sometime later, it might happen. So…its mathematics but
the storage coding is not…it takes time but you…it can be broken. Someone will break it
eventually. If you have enough time…it will happen. So, you should not use the same password
because the security system…overtime…as clever as the hacker can be, your password can be
easily hacked. It takes time, but every sys tem can be hacked. So, you need to make sure. I
mean you cannot control everything, but you can make the situation the best you can. I know it is
annoying, but you should find some way to make a different password that is easily memorizable
but also not easily hackable.
TE: So, onto the last section. How did you start using digital technologies? How has your
relationship grown with it throughout your lifetime?
HP: So of course, I started using it…the computer to…produce and write a document, I mean
especially the school requires Latex to create mathematical documents. That is how I started
studying math. Then I started using those more portable device, kind of reading device, so I had
three Kindles. Three different generations of Kindles. But then I changed to iPad. So, the
main activities I forgot to mention was reading. Recently I don’t…the reason I have this one is
for reading (points to large screen eBook). It’s really nice and uhhh…especially if you read a lot.
So, kind of the next activity was reading. I needed a portable device, which is really nice. You
don’t have to carry as many devices. You can carry the one device, which can carry hundreds of
books. So that’s kind of how I learned. So, one way is trying to create mathematical documents
using the device I needed and the next one is to read some books and things without carrying too
many books with that device.
TE: Out of the activities you described, what was the most complex to learn? So out of the
different languages or activities, such as Google Maps. What was the most difficult to learn?
HP: I don’t know. I mean…most of the…I mean I’ve been using these for a long time and I have
become very comfortable with them and I never found that much difficulty. I mean sometimes
Google Maps is not very intuitive, so that…some things like that…I just look at what is difficult.
I mean if it's difficult it is difficult, but I never found it to be difficult. But sometimes with using
different devices, kind of, it’s difficult to coordinate all of those…if generate hundreds and
hundreds of documentss, it's not difficult, but challenging to organize all of it. I mean you can
say that is pretty difficult.

�TE: What digital skills do you think you need to operate in the professional world? Like what
skills do you need to be a professional?
HP: I guess it…depends…I think…as a math professor, I guess obviously, every math or
physicist…Latex is an essential skill to create a mathematical document. I think that it is…
TE: Do you think that coding is an intricate part in being a professional today?
HP: I don’t think so. It’s important but not…
TE: You mean that you don’t need it?
HP: It could be important but depending on…I mean some…yes…I know some mathematics
professors use coding to solve some certain problems, but usually not.
TE: So, the last question. Would you describe yourself as digitally literate?
HP: Yes. Yes. I try to, as you see, use all different kinds of devices, but I know how to use them,
even… Not really the first year, but the second year, I got the original iPad and started using it. I
tried to use different aspects as I could. I think…it’s sometimes too much to use too many
devices for all different things, but it is kind of fun and also, it's nice to use different devices.
TE: So, part of our Discovery Seminar is trying to define the meaning of being digitally literate.
How would you describe someone who is digitally literate?
HP: It’s not about coding, but it is about, depending on their need, so…they…I would describe
someone digitally literate that whenever they need the information, they need these days, they
have plenty of places, digitally, where they can find the information that they need, which if it is
digitally literate.
TE: So basically, if you have problem, you can use technology to find the answer.
HP: So yeah. Not everything but as they needed. They can do what they need digitally. I think
that should be…if you know everything…that’s not possible to know everything, but they can do
what they want digitally. I think that is what it means to be digitally literate.
TE: So, are there any other questions?

�HP: No. (both laugh)
TE: Thank you for letting me interview you.

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Interview with the Men’s Head Basketball Coach About His Digital Experiences
Archive of Personal Digital History
Interview #14 - Pre-1980 Birthdate
October 13, 2018
Introduction
This is an oral interview with Steph Williams1 who is the Head Coach of the Oxford
College Men’s Basketball team conducted by Osasere Collette. The coach is an African
American male who is also a native to Georgia and born within the five year range of 1966-1970.
Osasere Collette is a first-year student at Oxford College of Emory University. He is
Nigerian-American, mainly raised in Hackensack, NJ, and born in the range of 2000-2005. His
intentions for this interview were to provide insight on a person’s experience with digital media
and also see how they might contradict the ideology of a digital native, being that they both were
born in two different five-year ranges.
Transcript
OC: In this interview, I would like to ask you to take me on a guided tour of a digital device that
is particularly significant for you and that you use routinely for example, your mobile phone,
laptop, desktop computer, gaming system, or some other device important to you. If the device
enables it, I would like you to review records of your activities during the past month such as
calendar entries, text messages, phone calls, emails, websites, and social-media interactions and
talk to me about the people you interact with, the places you go, and the ways you use media and
communication technologies. You can decide what to comment on and what to ignore, and you
can decide when to share an example by showing it to me on your device. You should only
share examples when you feel comfortable doing so. Also, please don’t share information about
anything illegal or information that would compromise the privacy of another person, and please
don’t mention the names of other people. When referring to other people, please name them by
their role rather than their name: for example, a co-worker or a family member. Before we begin,
do you have any questions?

1

Following the protocol established with my Institutional Review Board, participant names are
pseudonyms to preserve confidentiality.

�2

HC: No.
OC: Tell me about why you chose this device.
HC: Well I use my desktop computer in my everyday work activities...um...had this computer for
a long time...um... also I have two screens because of the amount of information that I am
using....um… helps me to get my work done faster.
OC: Oh that’s good because you have two of them. Usually I see people with a Mac, but you
have a Dell and Samsung...you know different platforms. Um… To start, I’d like to ask you to
look through your device to see what records you have of the activities you were involved in
during the past month. You might have records of activities in a calendar app, for example, like
a to-do list, in invitations to events through social media, or in a journaling app. What apps or
programs, if any, do you use to plan, coordinate, or record your activities?
HC: Well in the Outlook system they have a calendar and on that calendar um the major different
activities or events that I have… I try to put as much of that on the calendars as possible so i can
organize my days, weeks and months ahead and also so I don’t miss out on certain things you
can’t remember… I normally use the Outlook calendar to organize my events.
OC: Okay...So like, Based on what you see on your device, what are your main activities? If that
makes sense, since you are a head coach and director of the athletic program at Oxford College.
HC: Um…meetings are the most part of what consumes most of my time...working simple issues
with workers or just dealing with day to day things that they need done where we have an open
door policy and some of them are not even on my calendar, but um... a lot of the day to day
activities take up majority of my time.
OC: Okay, and do you have any other activities not reflected in Outlook?

�3

HC: Uh...yes like I stated I do try to put practices, games, meetings, and personal things on the
calendar so that I won’t forget those, but umm… things do come up a lot that are not on the
calendar and I have to make adjustments for every day.
OC: Next I’d like to ask you to look through your device to see what records you have of the
people you were involved in during the past month. For example, you might have records of
people you contacted, or who contacted you, in your phone records, your text messages, your
emails, your social-media interactions, or your video calls such as Skype or FaceTime. There is a
certain question that I have since you did pick a computer, just like what other apps and
programs like Outlook, do you use to communicate with other people?
HC: Um… well advantage with the computer...um...if i put things...the system synchronize..for
example anything I have on my desktop, it also goes to my mobile device. So umm… for
instance, just basic email...the other day I had to email a parent and I had to do that through the
regular Outlook email and umm...coworkers, alumni, friends of the family, so um… email...the
Outlook email is something that I can use on my phone.
OC: Ok, how do you decide which mode of communication to use over another? For example,
do you use particular modes of communication for particular situations or even people?
HC: Well a lot of people want to use the email and text messaging, but I still prefer to talk to
people over the phone so there won’t be miscommunication even better than texting and
emailing.
OC: Next, with the next phase of this interview, I’d like to ask you to look through your device
to see what records you have of the places you went during the past month. For example, you
might have records of places on your calendar, in a mapping application such as Google Maps, in
the Location Services data of your phone, in location-based social media such as FourSquare, or
in self-tracking apps such as the ones used for fitness. What apps or programs do you use any
apps or programs to navigate your locations? What are they?

�4

HC: I do, um...mainly the Google and um…...just the other past month we had to google certain
distances for the Men’s and Women’s Soccer game and I used Google Maps for that. Also, you
talked about apps and we deal heavily in FaceBook. With me overseeing part of the social media,
I do use my desktop for FaceBook to get that information to the public.
OC: A lot of people use FaceBook nowadays. Um...like...do you use any apps or programs to
check in to places? What are they? Does that make sense?
HC: (Long Pause)...And you mean on my desktop? To check in? Well… at work to get into your
work system, you have to provide a username and password to get into my work system and I
have to do that pretty much daily...and then some confidential things within that which is
financial information and budget information you always have to sign in with different
passwords and codes to get into those areas.
OC: Basically, I’m going to transition into another topic of this interview. I’m just going to ask
you about the media that you use. Like you did mention FaceBook earlier. An example question
would be like based on what you see on your device and the certain apps that use, what do you
think you access and use the most?
HC: FaceBook is the platform that I use the most, we started to use Instagram to track athletic
events within the athletic department, but I have very limited access and use with the
FaceBook...I mean Instagram, but I mainly use FaceBook alot. Either looking at personal or
doing work.
OC: For the athletic page, I wanted to know the strategy for storing the media for the Oxford
College community?
HC: Umm...we have our Oxford College Athletic homepage mainly designed for sports
information and stories to keep the general public informed of the athletes and athletic events.
We use different ways...like sometimes we’ll provide the score during matches...we have a
center for helpful living...Student-Athlete of the Month...we put that type of information out

�5

there...the academic successes of the student-athletes on the FaceBook, but it is mainly to keep
are fans and anyone else interested involved.
OC: Okay...In this final section, I’d like you to reflect on your history with the device and apps
you have shared with me, focusing on how you learned to use them in the way that you currently
do. With the information that you have shared with me, How did you start using digital
technology, and how has you relationship with it grown throughout your lifetime?
HC: Well...I started using digital...digital technology when I was around 6. We were one of the
first families to have like a personal computer and a gaming system. It was pretty much stick
ball...stick ball tennis video game.. And we had this video gaming system...I don’t know the
exact name of the system, but one of my family members was into computers, so I remember we
got a Radio Shack computer when we were like 10 to be able to play games on...and then it went
to Atari and Nintendo and other games. At one point, we would spend majority of our time
outside playing, but as I became a teenager, we would spend a little more time playing the video
and computer games and I remember telling someone that we are going to be the first generation
to see a 70 year old man playing a video game with their grandkids. Umm...like you wouldn't see
my parents or older relatives.. They normally did not play video games, but my generation is
going to play Madden when they are older and that’s going to be different. I don't use technology
as much as some people, but for instance I do use the Samsung phone and I do know the benefits
of it, but for like the different social media I do not have...I don't keep up with all of the different
trends that come out like SnapChat and all of that...I normally don't do that...I just stick with
FaceBook…(pause)...but my family member also told me that one day everything is going to be
done on one little device. To be truthful you can do everything on a simple device. You can get
all of the software, all of the apps...I’m still at the point where I need something done fast, I ask
my son to do it. I can do it, but he can do it a lot faster, he doesn't even have to think about it. For
me , it will take me a few more minutes to get in done, but he just knows how to maneuver
through the apps and whatever we’re doing.
OC: I was going to say that's interesting because in my class we are told that of how the
generation after 1990 was basically the only generation to overly use technology...and that's

�6

interesting because you said that you were born in the 1966-1970 range and still used technology
at a fairly early age due to the terminology. If you were born after the 1990 cutoff, using
technology is second nature to you, while if you were born before 1990 you are a digital
immigrant, but you had it since you were 6.
HC: It kind of depends on the person's personality too. For example another family member...I
have two… they do their living in computers dealing with software versus myself where I didn't
do it as much...so sometimes it just depends on the personality. I at a very young age, computer
science was a trending thing and I have some friends who are very good at it, but for me I
understand its importance, but I don’t overly use it.
OC: For the next question, How would you describe someone who is digitally literate? Basically
having the basic skills to understand how technology works?
HC: Um, like we mentioned with my son, it really doesn't matter he learns quickly, but with my
wife she went from an Samsung to an iPhone to a Google phone and each time it took her awhile
to get adjusted, but she was able to. Someone I consider literate won't be able to understand
technology automatically, but if they look at it they can figure it out and don't mind to figure
out...but the ones who don't want to do it and don’t even try are the ones who are digitally
illiterate.
OC: Okay.. and for the last question, is there anything else you would like me to know? Is there
something I did not ask that I should have asked?
HC: (Long Pause)....... no...I think that’s good.
OC: Well, this went well (laughing).

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                    <text>1

“But You're Right, It Sped Up My Life for Sure”
Archive of Personal Digital History
Interview Set #11 – Pre-1980 Birthdate
October 12th, 2018
Introduction
The following pages consist of an oral history interview between the interviewer, Megan Yang (denoted
MY), and her subject, Carmen Gutierrez* (denoted CG). This interview was conducted on Friday,
October 12th, 2018 around 10am in Office 237 at Pierce Hall. It lasted around 23 minutes.
Carmen Gutierrez is a White European professor at Oxford College of Emory University. She was
originally born in the Canary Islands of Spain, but has most recently lived in Atlanta, Georgia. She first
had regular in-home access to a digital device of some sort at age 24 (in year 1998) and has personally
owned one for 23 years. For this interview, Carmen chose to discuss her iPhone.
Megan Yang is an Asian American first-year student at Oxford College of Emory University. She was
born in California, moved to Connecticut, and then lived in Shanghai, China for twelve years. At Emory,
she hopes to study marketing and international business while double-majoring in psychology. Her goal
for this interview is to understand the technological habits of someone in an older generation relative to
her own in order to explore whether digital habits or literacies differ between generations. Bolded
statements are deemed significant to reflection on this topic.
_____________________________________________________________________________________
From now on, ‘MY’ will denote the interviewer (myself), and ‘CG’ will denote the interviewee (Carmen
Gutierrez*).
MY: In this interview, I would like to ask you to take me on a “guided tour” of a digital device that is
particularly significant for you and that you use routinely—for example your mobile phone, laptop,
desktop computer, gaming system, or some other device important to you. If the device enables it, I
would like you to review records of your activities during the past month (such as calendar entries, text
messages, phone calls, emails, websites, and social-media interactions) and talk to me about the people
you interact with, the places you go, and the ways you use media and communication technologies.
You can decide what to comment on or what to ignore, and when to share an example by showing it to me
on your device. You should only share examples when you feel comfortable doing so. Also, please do not
share information about anything illegal or information that would compromise the privacy of another
person, and please don’t mention the names of other people. When referring to other people, please name
them by their role rather than their name: for example, “a co-worker” or “a family member” or “friend”.
MY: Before we begin, do you have any questions?

�2

CG: Ehh...no.
MY: First question is a general question. Tell me about why you chose this device?
CG: Because it's the one that I use the most.
MY: And so the second part is about activities. I'd like to ask you to look through your device and see
what records you have of the types of activities you do. So you might have a to-do list, shopping list or
just invitations to events through social media, you know.
MY: What apps or programs do you use to plan, coordinate, or record your activities?
CG: I just use the calendar app, that's where I put all of my...all of the things that I need to do. (MY: I also
use that, I find the [program] very convenient and it puts everything together so it feels like your life is
very streamlined)
CG: I can't go anywhere without looking at the calendar [on my phone].
MY: Okay, so based on what you see on your calendar app, what are your main activities, and of those
which are the most significant?
CG: Other than work &amp; meetings, my children's activities (sports), and sometimes lunches with friends
and, yeah on the weekends more sports for the children and some events for the adults (MY: I guess that's
what comes with being a parent...to make sure they're getting everywhere they need to go)
MY: So what role does your device play in the activities you do?
CG: It just reminds me where I need to be at what time, pretty much.
MY: Are there any important activities that are not recorded through information on your device?
CG: No, no. If my phone broke down I would have a heart attack because I wouldn't know what to
do because everything is there. It's the only way I can keep track of what I need to do; (MY:
Yeah...everything is connected to our phones, computers, and our phones are synced with our computers,
iPads, Apple Watches, etc.
CG: I even use [my phone] as my alarm clock in the morning. I depend on my phone for everything.
MY: So the next part is about the people you contact with your devices. So just, like, think about that.
Here’s your second question. So what apps or programs, if any, do you use to communicate with people?
CG: WhatsApp with my family in Spain and just text messaging and email to contact friends and family
and peers. (MY: Do you use the phone call function and/or call people?)

�3

CG: I do FaceTime with my family in Spain and I do make a couple of phone calls in terms of work but I
do text messaging mostly. (MY: I feel like I use text messaging more as well...I'm uncomfortable calling
people...I don't know why)
CG: I just don't like talking on the phone. I enjoy talking to people live (MY: Basically face-to-face)
MY: Do you think it's because, like, you're older than us and you didn't really grow up with technology,
so you're more accustomed to meeting people in person?
CG: You know, I don't think so. I think certain people just don't like talking to people on the phone, like
my mother-in-law is much older than me and she loves talking on the phone. All my friends like to talk on
the phone. I just don't...I just don't personally like talking on the phone. It doesn't have to do with my
generation. (MY: So I guess it's just a matter of personal preference)
MY: Okay...what patterns do you notice in your communication with others and the role your device
plays in them? (CG: What do you mean?) I guess you can think about it as a frequency thing or has it
taken over your life and your communication with others?
CG: Well you know I do [know] nowadays that, you know, I use my phone a lot because I don’t only use
it to talk to my family and friends, but also for work. So I’m working from it as my children are in a
sports activity. So I use it constantly; the usage has increased [because devices are made] better and
faster, so I don’t need to bring my computer with me anymore. I just work from my phone. (MY: Yeah,
yeah)
MY: How do you decide which mode of communication to use over another, for example do you use
particular modes of communication for different situations or people?
CG: Mostly text messaging for friends, and email for work. (MY: Email is definitely more formal, so that
makes sense)
MY: What important interactions with people are not reflected in information on your device?
CG: When I'm with my friends, lunch or dinner events, and simply if I'm meeting co-workers for lunch.
That would be like the only time I wasn't communicating through my phone. (MY: Yeah I did another
interview before this one and my friend said that if you notice a time where you're not active [on the
phone] it means you're like doing something else or you're busy)
MY: Now part 4 is about places, so the places you access through your phone and stuff. What apps or
programs, if any, do you have records of the places you visited?
CG: So in general I would say only from the calendar and email and text messaging and WhatsApp. I
would say Facebook, preferably Facebook, Instagram, and you know, RE/MAX**. I like looking at the
houses and hoping one day I'll buy one. (MY: Dreams and goals…) Goals and good friends...

�4

MY: Do you know what Foursquare is?
CG: No...
MY: That's really weird...I feel like every time people talk about location services and checking into
places and places you visit they always talk about Foursquare but nobody uses [that] these days.
CG: FourSquare? Never heard of it in my life.
MY: It's basically a program where you can go to places and check into the places, you can see other
people who have checked in. It's almost like a social network.
CG: To me it feels very stalker-like...feels like we're being stalked. Why do people need to know where
I'm at at all times? It's kind of scary…(MY: It's so weird since we keep hearing about [FourSquare] but
nobody knows it at all.) I know my son uses a different one but with the same concept and you check
where everyone is on the map. Scary…
MY: You know Snapchat has the Snap Map function where you can zoom in and see where everyone is,
but you do have an option to turn off or turn on showing your location. So you can choose your own
preferences.
CG: That's scary to me. The only thing I would want is to check on my children just to make sure they're
okay, but gosh! I would never want to let people know where I'm at. Even when I’m posting pictures of
events it’ll normally be after the event.
MY: We have Find My iPhone for finding your kids or something...
MY: Do you use any apps to discover new locations?
CG: I just use Google Maps and Waze.
MY: I’ve actually never heard of Waze…
CG: It's pretty similar to Google Maps. It's supposed to display the traffic and redirect if there's an
accident or tell you if there's a police car or if there's a car who had an accident on the road. (MY: That's
really helpful)
MY: Do you use any apps to track your movement or permit location services for them?
CG: Oh yeah, Google Maps. Especially when I'm trying to find like whether there's a movie theater or
store so [the app] would tell me where the store, the closest one, is.
MY: How would you decide which apps to use location services or not?

�5

CG: Depending on if I need them, if I need to find the closest place.
MY: Okay. Do you mind if I see where you've been or would that be a breach of privacy?
CG: No no no it's okay, absolutely!
MY: You don't have to show me, you can just tell me.
CG: No, no I can show you, no problem whatsoever. So here I have Ponce City Market (MY: I haven't
been there yet I really want to go) [It’s a really cute really cute place], like where I went for Fall Break Rosemary Beach, the Decatur Tennis Center. You can take a picture if you want. (MY: Sure! This is not
that private) No mystery! *chuckle chuckle*
MY: Cool, so are there any patterns you notice in these places?
CG: Well I always vacation in the same place, I play tennis in the same place, my kids play soccer and
tennis in the same locations. So everything is pretty much sports-based and vacation based.
MY: Okay, how did you first learn to navigate new locations?
CG: Google Maps. I can't go anywhere without using Google Maps or Waze.
MY: You can also also include reading maps or recognizing landmarks.
CG: No, no, just Google Maps. I'm really bad directions so yeah...I always use it unless it's to go around
the corner. But I always use Google Maps or Waze.
MY: What important places or navigational practices are not reflected in your device?
CG: You know coming to work, because I already know how to get here and also my kids doctor’s
appointments, I know where that is. Honestly anywhere else I have to use Google Maps. (MY: So things
that are like habitual [you don't use your device]).
MY: We have two more sections and this section is about media and social media. So we’re interested in
social media posts, texts, photos, music, videos, TV shows, movies, and games that you have read,
listened to, watched, or played . . . or that you yourself have created or distributed. These could be social
media, entertainment media, news media, or any other kind of media or information. So You might have
records your Google Searches, your Netflix, YouTube, or Facebook, Twitter, Instagram, or Snapchat…
MY: Based on what you know about your device, what apps or programs do you use the most to access or
produce media?
CG: Facebook.

�6

MY: What media do you use or create the most? So like photos, posts, texts, videos...
CG: Pretty much photos in Facebook.
MY: Why do you prefer one platform over another, for example Facebook over Twitter or Instagram or
SnapChat?
CG: I don't know, I guess I just started using Facebook and I'm more familiar with it. That's the reason.
(MY: So kind of experience and exposure to a certain type of technology)
MY: Can you give me some examples of some media that are especially significant for you?
CG: What do you mean examples?
MY: Maybe like you're really interested in photography and you love your pictures…
CG: I just pretty much post for my friends and family, because I have friends in different states and
different countries so it's easy for me to post pictures for everyone to see versus sending a million
messages.
MY: So it's a question of convenience. (CG: Yes, convenience, efficiency)
MY: Can you give me some examples of media you produce or alter in some way?
CG: Maybe a photo, you know, use some filters to make it look better.
MY: My friend in his interview, said that he makes like memes so yeah that's kind of how he alters
media. What patterns do you notice in your media usage?
CG: Yeah I just use Facebook and every now and then if I have free time I just check to see what my
friends are up to. The pattern is probably more like in the evening when the kids are in bed and I'm done
with work, just to wind down after a rough day. (MY: yeah yeah)
MY: Tell me about your strategy for storing your media, hard drive, the cloud, USB…
CG: I have no strategy. It's in my Facebook or Camera Roll. I don't have a strategy. I don’t store
anywhere. My husband will kill me...he has everything in the cloud.
MY: I feel like the cloud is kind of confusing for me...I never really actually got into it feel like there's
like a photo stream on your phone and it's synced with your computer, I don't know, like, Apple has
everything together.
CG: I Just don't have time to think about it you know. Work documents I tend to remember to back them
up, but pictures I'm a little bad.

�7

MY: Tell me about any strategies you may have for protecting your privacy.
CG: Just allow only my friends to see my pictures and posts and make it a private account, yeah.
MY: Is there any important media that's not reflected on your device? So like if you read newspapers or
magazines, listen to the radio, watch television, go to movies, or play video games.
CG: I mean I love movies so I watch all the movies on TV and in the movie theater and what else do I do
with media... that's it - movies. (MY: That seems to be the common thread, I think. My friend said that
too.)
MY: So in the final section we're going to move away from activities to talk about how you learn about
everything. How did you start using digital technology and how did your relationship with that change
over time?
CG: Well, you know I started using it when I was an exchange student at [Pittsburg State University] in
Kansas. How it was the dial-up type of Internet and it was super slow, we had to be very patient to wait
for the device to go to the next screen. It's just a matter of usage...the more I used [ technology] the
more familiar I became with it and then it got faster...and it was much easier.
MY: I guess I can assume that when digital technology became the way it is now (CG: Mainstream, yeah)
you were like “WOW!”
CG: Thank God, yeah. I just think like the speed made a huge difference.
MY: Do you think that the speed of technology has kind of affected the speed of your life?
CG: Sure...because now you can get things done faster so you tend to do more things. It helps me at
the time to do research because back then you didn't have access to articles or books online, you can only
access them by going to a specific library and you know, now, you can access pretty much anything
online - articles, books, so it helps my research. But you're right, like it sped up my life for sure.
Because you get more things done but you tend to do more and be a little obsessed and addicted to it.
(MY: Multitasking) “Too much!”
MY: Did you guys use you know like encyclopedias, like in the earlier times?
CG: Absolutely, we didn't have Wikipedia or anything like that. *shared laugh*
MY: Of the activities you've described so far in the previous questions, which was the most complex for
you to learn and what makes them so?
CG: Activities? Like what do you mean learned?

�8

MY: Like when you're sharing on social media or when you're navigating with Google Maps. (CG:
Which one was the easiest?) Which one was the hardest.
CG: Which one was the hardest, I don't know, I mean Snapchat is not easy because it disappears on me.
You know I'm trying to check my son's Snapchat to make sure everything is okay, to control what he's
doing, and then it disappears. So I know it's difficult but it just makes me mad, like I wish there was a
way to find all the Snapchats and see what I want. It’s more like I’m frustrated with Snapchat. I wanna
see his records, and I don’t know how to do that. *shared laugh*
MY: I feel that. I have a lot of conversations with people on Snapchat and also on Facebook Messenger.
On Messenger it stays there but in Snapchat you have to like deliberately save it and I always forget what
I ask people.
CG: And of course my son won't save it because he doesn't want me to see his phone. I’m like snooping
around and I don't know where to find stuff. I’m really frustrated because it’s difficult for me to navigate.
MY: So when did you start using and learning how to use Snapchat?
CG: I mean I don’t even think I know how to use it. He has it in his phone so I just go to it and see what
conversations are, but the problem is that once I open it goes away, you know. So yeah I want to know
what he's chatting about, but I can't access it. But I really would like to know where those files are.
MY: Can you tell me...this is kind of related to what you just told me about, but what activities do you
wish you could do with your device?
CG: Yeah probably just finding out how to do like the find my phone feature. I know we all have it but I
don't know how to use it.
MY: I’ve seen it action but I’ve never had to actually use it since I don’t usually lose my phone…
CG: And of course when you lose your phone it’s always on silent so even if you call it...I wish I could do
know how to do the find my iPhone feature. My neighbors got robbed, you know, and they had their
computer and everything stolen. The police found them because they had installed in the computer a find
my phone feature so they found the thieves and everything they had. They had robbed many houses and
the [cops] found them because of that feature. I think it's a practical thing to do.
MY: I think in criminal contexts you can also like use it for malice. Basically, I have heard of a lot of
cases where the iPhone has so much information and/or data that could be witness to a crime, but because
of legal boundaries with the opposing corporations it doesn't work out.
MY: So do you think you're missing any skills you need to complete the task you wish to (i.e. to know
how to be able to find your phone), or is it just like because of time?
CG: Time. I don't have enough to find out how to use all the features that the iPhone has, yes.

�9

MY: Do you feel that you have the digital skills necessary to operate in a professional context?
CG: Yeah I mean like I do know how to use Prezi, PowerPoint, definitely email, messaging...Emory what
else do we use? Canvas, OPUS.
MY: And like how do you know that you have that ability?
CG: Because I’ve used it.
MY: And would this response be the same across all contexts, like personal, academic, civic or public
contexts? (CG: Yeah, yeah)
MY: So here’s one of our final questions, and it's actually one of the really important ones. So how would
you describe someone who is digitally literate?
CG: Well, you know, someone who knows how to use technology that most people use. Whether that
be email or text messaging or WhatsApp or Canvas or OPUS. Just like see what the majority is able to
use and it personal and work contacts.
MY: So basically, you’re basing it on like the mainstream, what’s popular, what’s going on right
now in technology.
CG: What’s needed. Like if you ask a student you need to know how to use OPUS or Canvas, you
should be able to do it too.
MY: Would you consider yourself digitally literate?
CG: Yes, aside from the Snapchat frustration.
MY: Because you said you were digitally literate, how did you learn to be digitally literate?
CG: On my own, on my own/ I just taught myself through frequent usage.
MY: Did anybody else teach you?
CG: There was some like guidelines for Canvas and I followed them sometimes...but for the most part
just by using it.
MY: Is there something else you would like me to know, something that I did not ask that I should’ve?
(CG: No)
MY: Yeah I think this was a very good interview procedure because we have a lot of questions here and
it's great for getting to the main points. That was all, thank you!

�10

CG: You’re welcome :)
MY: Thank you for participating in our study!
*Disclaimer: Names changed for confidentiality reasons.
**RE/MAX: A real estate company

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                <text>Interview #11 - Pre-1980 Birthdate&#13;
The following pages consist of an oral history interview between the interviewer, Megan Yang (denoted MY), and her subject, Carmen Gutierrez* (denoted CG). This interview was conducted on Friday, October 12th, 2018 around 10am in Office 237 at Pierce Hall. It lasted around 23 minutes.&#13;
Carmen Gutierrez is a White European professor at Oxford College of Emory University. She was originally born in the Canary Islands of Spain, but has most recently lived in Atlanta, Georgia. She first had regular in-home access to a digital device of some sort at age 24 (in year 1998) and has personally owned one for 23 years. For this interview, Carmen chose to discuss her iPhone.&#13;
Megan Yang is an Asian American first-year student at Oxford College of Emory University. She was born in California, moved to Connecticut, and then lived in Shanghai, China for twelve years. At Emory, she hopes to study marketing and international business while double-majoring in psychology. Her goal for this interview is to understand the technological habits of someone in an older generation relative to her own in order to explore whether digital habits or literacies differ between generations. Bolded statements are deemed significant to reflection on this topic.</text>
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                    <text>An Interview with a Self-Described Non-Digitally Literate College Professor&#13;
Archive of Personal Digital History&#13;
Interview #6 - Pre-1980 Birthdate&#13;
October 10, 2018&#13;
Transcript&#13;
Interviewer: So. Okay, so , in this interview I’m going to ask you on a guided tour of a digital&#13;
device that is particularly significant to you and that you use routinely, like your phone, laptop,&#13;
et. cetera. Um, so we’re going to look at, like, records of your activities or just- calendar entries,&#13;
emails, that kind of thing, just to tell me kind of, what you do and what- how that interacts with&#13;
technology if that makes sense. Um, so you can decide what to comment on, what questions to&#13;
answer, what to ignore… Uh, if there’s anything you’re not comfortable answering, feel free to&#13;
not. Um, if you would, like an-any time you reference, like, a person, outside of me or your just&#13;
use like, a name for them rather than like their actual name, like, a coworker, a friend, a boss,&#13;
just so that we don’t have anybody’s personal information out. Don’t reference any illegal&#13;
activities so that I don’t get in troubleInterviewee: (laughter)&#13;
Interviewer: -right, all of those things.&#13;
Interviewee: Got it.&#13;
Interviewer: Um, any questions for me before we get started?&#13;
Interviewee: I don’t think so.&#13;
Interviewer: Alright, awesome. Okay, so first, tell me about why you chose this device.&#13;
Interviewee: Ah. Um, well, I’m looking at my phone- mostly because I think it encompasses a&#13;
lot of different devices. So, for instance, I’m kind of addicted to my Kindle. But, if I need to, I&#13;
can read my Kindle books on my phone. Which I do. A lot.&#13;
Interviewer: Yeah.&#13;
Interviewee: So, it kind of combines those things. Um, there are...ah, a lot of stuff I do on my&#13;
phone is… not just- like, not work. So if I’m working, I prefer my computer most of the time.&#13;
But, um, right now my computer at home is terribly slow, and so I hate it.&#13;
Interviewer: (laughter)&#13;
&#13;
�Interviewee: And so, I have to come in to work to do that. So, the phone takes up this kind of&#13;
space, when I don’t have access to my computer, which is kind of what I prefer working on.&#13;
Interviewer: Right.&#13;
Interviewee: But it also takes up this kind of space where I have access to the fun stuff. Like it- it&#13;
annoys me that it combines so many things on it. But I can use it in lieu of all of those other&#13;
things.&#13;
Interviewer: Right.&#13;
Interviewee: I don’t like it as much as those other thingsInterviewer: Right.&#13;
Interviewee: -but I think I’m more attached to it- (aside) that was one of the things you said?&#13;
Interviewer: Yes.&#13;
Interviewee: -tha- um, than the other things, because I can do everything on it even though not as&#13;
well.&#13;
Interviewer: Right. (laughter)&#13;
Interviewee: Like, I’d prefer my Kindle, when I’m reading, to the screen on this. I’d prefer my&#13;
computer when I’m grading, to the screen on- well, I don’t grade on my phone. But, you know,&#13;
I’d prefer checking my email on my computer. But I can do all that here, just not as well.&#13;
Interviewer: Right. It’s just a little bit handier.&#13;
Interviewee: Yeah.&#13;
Interviewer: Understandable.&#13;
Interviewee: And it’s so- yeah. And I also hate- um… I- I- I like that the fact that anybody can&#13;
get ahold of me when I want them to get ahold of me. But I hate that anybody can get ahold of&#13;
me when I don’t want them to get ahold of me.&#13;
Interviewer: That also is understandable.&#13;
Interviewee: Yeah.&#13;
Interviewer: So, first we’re going to talk about your activities. So, y- I want you to look through,&#13;
like, any records of activities that you were involved with, just during the last month, any records&#13;
of anything in your calendar, in your emails, that kind of thing. Do you- are you okay with that?&#13;
&#13;
�Interviewee: Yeah. So, do you want me to tell you what I’ve done through my calendar, or...?&#13;
Interviewer: Yeah, just to see- just what’s recorded in your phone.&#13;
Interviewee: Um, let’s see, (aside) okay so, today, I think… okay. (to interviewer) So, um, I have&#13;
lunches, I have house things, like the exterminator is coming tomorrow, um, I have uh… full&#13;
days given over to writing, so that reminds me that I’m supposed to write, even if I don’t. Um,&#13;
classes, your- my interview with you is on here, doctor’s appointments, um, I went to a concert&#13;
this weekendInterviewer: Ooh.&#13;
Interviewee: -that’s on there. Um, I have cancelled classes, so I have classes but I put them in&#13;
gray and I cancel them. Um, I have fall break, and, um, I had- I have lunch with a friend, um, I&#13;
have a- an Oxford Research Scholar’s meeting so that’s on there. I proctored a f- a faculty&#13;
member’s course, that’s on there, um… I have meetings, so I have student, dean, uh, student,&#13;
student, (aside) papers were coming upInterviewer: (laughter)&#13;
Interviewee: -division meeting was on there, um… so, mostly classes, and a FaceTime with a&#13;
student on the Atlanta Campus, when, um, the administrative assistant will be out of the office,&#13;
y’know, um, when summer school courses are due, I don’t even teach summer school but I havebut there are people that I work with who I need to remind, um. Candidate lunches, beer with a&#13;
friend, um, yeah.&#13;
Interviewer: Yeah. Would you say that it’s more, like, work based, or more social based? Just for&#13;
what you record on your calendar?&#13;
Interviewee: Um, I’m more work based, but, um… that’s not really true; I go out to lunch more&#13;
than anybody I know, I think.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, um… that’s not quite true, but, um… there are certainly more work things in&#13;
my day that I need to be on time for than the social things that I do.&#13;
Interviewer: Right.&#13;
Intervieewee: Like, I do a lot of Instagramming and a lot of reading, and that’s not on my&#13;
calendarInterviewer: Right. Makes sense.&#13;
Interviewee: Y’know, so…&#13;
&#13;
�Interviewer: What, um, apps or programs do you use mostly to record your activities? Is it&#13;
mostly calendar, or…?&#13;
Interviewee: Yeah, I think so.&#13;
Interviewer: Yeah, that makes sense. Do you notice any like, patterns in the activities that you&#13;
are involved in?&#13;
Interviewee: Um, I’m not sure if this is what you mean, but for instance, I sometimes don’t check&#13;
my calendar or even find my phone on weekends.&#13;
Interviewer: Right.&#13;
Interviewee: So, um, and, I don’t miss it most of the time.&#13;
Interviewer: (laughter)&#13;
Interviewee: My dad’s sick right now, so I’m paying more attention to the phone, but, um, my&#13;
sister has my home phone number so she can get ahold of me if she needs to.&#13;
Interviewer: (inaudible)&#13;
Interviewee: Um, so yeah, so I- I, occasionally- I doubt I do it on purpose, but I certainly don’t&#13;
look for it- like lose my phone on the weekendsInterviewer: Right.&#13;
Interviewee: -not really lose, but just, not pay attention to where it is.&#13;
Interviewer: Exactly.&#13;
Interviewee: Um, so- so part of the pattern is that there is a lot of stuff on weekdays, and&#13;
oftentimes if I do schedule things on weekends I have to write it on my mirror in the bathroomInterviewer: (laughter)&#13;
Interviewee: -because I will not find my phone.&#13;
Interviewer: Yeah.&#13;
Interviewee: So there’s- so that’s kind of a pattern. Um, class days are um, I often don’t look at&#13;
my phone on class days because I don’t schedule anything on class days, because I teach all day&#13;
long. So, those are kind of patterns. Like, there are days with meetings and days without&#13;
meetings. And, y’know, that kind of thing.&#13;
Interviewer: Right.&#13;
&#13;
�Interviewee: ...yeah, I’m not sure what other kind of patterns you (unintelligible)&#13;
Interviewer: No, that was… fantastic. Any major activities that are not recorded in the phone?&#13;
Interviewee: (laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: (laughter) That could mean a lot of things… I’m gonna- um, major activities, um,&#13;
not scheduled activities, right?&#13;
Interviewer: Yeah.&#13;
Interviewee: Yeah, so mostly scheduled activities, um, I put on the calendar, yeah, um… I do an&#13;
awful lot of things that aren’t on my calendarInterviewer: Yeah.&#13;
Interviewee: -but they’re not generally scheduled.&#13;
Interviewer: That makes sense. Um, so now we’re gonna switch to talking about people, so we’re&#13;
just going to look at, like, contacts, social media, that kind of thing, just to see how you interact&#13;
with the people in your life. So, what- first, what programs do you use just do communicate with&#13;
people. Is it just…?&#13;
Interviewee: Email is my favorite. And um, um, text, so I do a lot of texting and a lot of&#13;
emailing. Um, text, I use for people that I really actually care about getting in touch with. That’s&#13;
not true.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, there’s a lot of… there’s a lot of… I get a lot of junk in my email.&#13;
Interviewer: Yep.&#13;
Interviewee: I get very little junk in my text mail. So, if somebody wants to cut through the crap,&#13;
they need to text me.&#13;
Interviewer: Understandable.&#13;
Interviewee: Right? Um, and so, that’s- y’know, that’s something that I’m partial to, and if I just&#13;
want to get ahold of somebody, y’know, I try to be very polite to people, I don’t text them unless&#13;
they’ve texted me first, or, you know. So there’s a politeness issue that goes on there. Or if it’s&#13;
about something we’re going to do that’s fun, or something, or if I think they need to know&#13;
something in an emergency.&#13;
&#13;
�Interviewer: Right.&#13;
Interviewee: I’ll text them. Um, but so, email is kind of for business, um, and things that don’t&#13;
need to take, you know, time. Like I’ll text family; I very rarely email family. But I will. And I&#13;
text my colleagues, who I have the most in common with and I do things with the most, other&#13;
than, right, texting about lunch.&#13;
Interviewer: Yeah.&#13;
Interviewee: But, you know, the first invite may be an email.&#13;
Interviewer: Yes.&#13;
Interviewee: That kind of thing. Um, I also keep in touch with people… I have a Facebook&#13;
account. It’s too overwhelming for me, there’s too many people on itInterviewer: Yes.&#13;
Interviewee: And they- an- and I don’t wanna know, like, what everybody else got invited to and&#13;
I didn’t get invited to.&#13;
Interviewer: (laughter)&#13;
Interviewee: I just don’t want to know those things. So, I really kind of go in there, and I um…&#13;
what I do with that is I get pictures of my niece and nephew.&#13;
Interviewer: Aw.&#13;
Interviewee: So, my family and my sisters, I- I will, um, I will go on Facebook to see pictures of&#13;
them.&#13;
Interviewer: Yeah.&#13;
Interviewee: And I will specifically go to my sister’s website and you know, cut all the rest of&#13;
the crap. I’m also a big Instagram person.&#13;
Interviewer: Ooh.&#13;
Interviewee: Um, but I- I have, like, very few people; actually, weirdly a lot amount of people&#13;
who follow me on Instagram. But, few of them do I know. And so, I only follow a few people on&#13;
Instagram, and so, that’s a little less overwhelming for me. There’s fewer people that I have to&#13;
keep track of, um, and that I feel like if I miss, somebody is going to get hurt.&#13;
Interviewer: (laughter)&#13;
&#13;
�Interviewee: Um, so Instagram is a big one for me, in- in, you know, kind of communicating&#13;
[At this point the recording was interrupted by a phone call. It resumes as the Interviewee is&#13;
discussing a friend.]&#13;
Interviewee: ...he takes pictures for his friends. Like, he’ll take pictures of things he knows, and&#13;
he lives very close to where I grew upInterviewer: Oh, wow.&#13;
Interviewee: -so he consistently takes pictures of the lake, and he certainly- like if he goes by my&#13;
old house he’ll take a picture of that. He won’t say anything about it, but I’ll know, right?&#13;
Interviewer: Yes.&#13;
Interviewee: So, um, so communicating in photographs as well.&#13;
Interviewer: Right.&#13;
Interviewee: Um, what else? (aside) For communicating? (to Interviewer) I think that’s about it,&#13;
for communicating.&#13;
Interviewer: Yeah. How do you decide which modes of communication to use over another one?&#13;
Interviewee: Um, proximity of the person, right? So, like, I will text people who I do things with&#13;
on a regular basis a lot more.&#13;
Interviewer: Right.&#13;
Interviewee: But then, that also includes my family, who live on like, the West Coast, so I don’t&#13;
do things with themInterviewer: Right.&#13;
Interviewee: -but I’m constantly in communication with them and I want them to have&#13;
immediate contact to me. Um, one I didn’t mention, which is interesting, is um, Waze?&#13;
Interviewer: Oh!&#13;
Interviewee: So that’s… I communicate with my husband a lot through Waze.&#13;
Interviewer: Oh, wow. Huh.&#13;
Interviewee: Which is basically- and I don’t mean like I text him, because I do text him,&#13;
(unintelligible) but he knows where I am, so if I leave work and I’m, you know- I forget to pick&#13;
the dogs up.&#13;
&#13;
�Interviewer: (laughter)&#13;
Interviewee: So he sends me texts all the time, “Don’t forget to pick the dogs up.” So, um, so I&#13;
will- I will put on Waze so that he knows I’m on my way to the dog...thing. So he’ll know that&#13;
I’m on my way, right?&#13;
Interviewer: Right.&#13;
Interviewee: And, that, you know, that he doesn’t need to remind me.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, like, that kind of communication, which is sort of weird, but, um, but I do&#13;
communicate that way too. And, the decision is generally- like I don’t… the only people I&#13;
contact on Waze are people I’m actually meeting up with, so only people I do things with.&#13;
Interviewer: Right.&#13;
Interviewee: So that’s, interestingly, one of the most, like- I only do that with people that I’m&#13;
close to.&#13;
Interviewer: Right.&#13;
Interviewee: Um, (laughter) which seems weird, because it’s the one that- like it has the least&#13;
amount of um, uh… Instagram I just do on a regular basis. I try to do a few things every week.&#13;
But it’s not a- it’s kind of a more general thing. Facebook I just hate.&#13;
Interviewer: (laughter)&#13;
Interviewee: Texting, yeah, uh, mostly people that, you know, I’m actually going to talk to. And&#13;
phone. You know, I actually phone people occasionally.&#13;
Interviewer: Oh, nice.&#13;
Interviewee: Mostly my mother...&#13;
Interviewer: (laughter) Fantastic.&#13;
Interviewee: ...and my dad.&#13;
Interviewer: Um, any major, like, communication that is not on the phone?&#13;
Interviewee: Well, so I walk around campus a lot. I- I actually like to see people face to face. So&#13;
if I have something to say to somebody; if I want to talk to {redacted} at the library, I will go&#13;
there and talk to her, I won’t call her up.&#13;
&#13;
�Interviewer: Yeah.&#13;
Interviewee: I mean, sometimes I will, if I’m in a hurry but for the most part, I’ll get out of my&#13;
chair, and I’ll go talk to people. Um, and uh, you know, I have- if I want to go talk to, you know,&#13;
somebody down the hall or whatever, I’ll get up and go.&#13;
Interviewer: Right.&#13;
Interviewee: Face-to-face communication, I do a lot of, and I practice that consciously.&#13;
Interviewer: (laughter) Very smart.&#13;
Interviewee: Um, cause I like people. And I don’t always want to talk to them on the phone(cellphone text chimes)- and I think we really have an issue…&#13;
Interviewer: (laughter)&#13;
Interviewee: ...with, uh- (aside) That’s my friend who takes pictures…(laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: (laughter)... saying he’s safe. Um, I-I think we don’t often… I think we&#13;
communicate too much over non- like, where you can’t see the other person’s face.&#13;
Interviewer: Right.&#13;
Interviewee: And where you can’t hear the other person’s voice. Um, you know, and you can’t&#13;
grab their hand if they really need you.&#13;
Interviewer: Yeah.&#13;
Interviewee: I think that’s- I think… I miss that. I don’t know if that’s a good thing or a bad&#13;
thing; I think it’s a different thing and I don’t deal well with it.&#13;
Interviewer: Right.&#13;
Interviewee: So, um… what was the question?&#13;
Interviewer: (laughter) Any major communication not on the phone?&#13;
Interviewee: Yeah, um… photos, that’s not on the phone, but also on computer… (sighs) I mean,&#13;
lunch, I think, is the same kind of thing.&#13;
Interviewer: Right.&#13;
&#13;
�Interviewee: I don’t go to the cafeteria very oftenInterviewer: (laughter)&#13;
Interviewee: -I go to lunch with like, one or two people…&#13;
Interviewer: Yes.&#13;
Interviewee: Because I like to talk to people! Like, actually like to talk to peopleInterviewer: Right.&#13;
Interviewee: -and have conversationsInterviewer: Right.&#13;
Interviewee: -not just, like, hit and miss, you know? And um, so I consciously try to create&#13;
spaces for that.&#13;
Interviewer: Hard to do that in Lil’s.&#13;
Interviewee: Yeah. I used to have parties, but it’s getting harder and harder to do that.&#13;
Everybody’s busy.&#13;
Interviewer: Yeah.&#13;
Interviewee: So, yeah.&#13;
Interviewer: Understandable. (laughter) So, we talked about people, now we’re going to move on&#13;
to places.&#13;
Interviewee: Okay.&#13;
Interviewer: I know you mentioned Waze, are there any other, like, major, um, apps or programs&#13;
you use to get- like, to navigate you places, or anything to do with location?&#13;
Interviewee: I use them all.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, Apple Maps, Google Maps, um, um, Waze… Kayak?&#13;
Interviewer: Hmm.&#13;
Interviewee: You know, for like, plane tickets and stuff like that?&#13;
&#13;
�Interviewer: Yeah!&#13;
Interviewee: Um… I would consider the weather app to be- (laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: (laughter) a travel app.&#13;
Interviewer: It basically is. (laughter)&#13;
Interviewee: But, um, but not specifically. Um, I used to have, like, one of those big old GPS’sInterviewer: (laughter)&#13;
Interviewee: -but now you have them on your phone, so, I use maps, I actually use, like, paper&#13;
maps, still.&#13;
Interviewer: Wow.&#13;
Interviewee: But, um, I don’t like to be lost.&#13;
Interviewer: Yeah (laughter)&#13;
Interviewee: Um, but yeah, all of those things?&#13;
Interviewer: Yeah. That makes sense.&#13;
Interviewee: Yeah.&#13;
Interviewer: Um, are there any, like, apps that have records of places that you visited?&#13;
Interviewee: Oh, Instagram. And my, you know, so like, the Google PhotoInterviewer: Right.&#13;
Interviewee: -thing, um, has, y’know… yeah.&#13;
Interviewer: Yeah.&#13;
Interviewee: Like, way too many photos.&#13;
Interviewer: Understandable. Would you mind going through and just, like, telling me about&#13;
them? You don’t have to show me, but…&#13;
&#13;
�Interviewee: So, last… um, let’s see. Ah! So, um… (laughter) so Instagram has a- a picture of&#13;
me and my husband at the Tabernacle, um, because we went to a Simple Minds concert, which is&#13;
a- an 80s concert.&#13;
Interviewer: Awesome!&#13;
Interviewee: And it was- it was the freaking whitest crowd I’ve been toInterviewer: (laughter)&#13;
Interviewee: -in a long time, and the band was more diverseInterviewer: Wow. That’s rare.&#13;
Interviewee: -than the crowd. Like, two fifth of the- two-fifths of the ban- of the band was black&#13;
and female.&#13;
Interviewer: Ooh.&#13;
Interviewee: And this was like an all white, 50-year-old crowd.&#13;
Interviewer: Wow.&#13;
Interviewee: It was a little frightening.&#13;
Interviewer: That’s odd.&#13;
Interviewee: So, I’ve got pictures of my husband making Halloween stuffInterviewer: (laughter)&#13;
Interviewee: -uh, this weekend- I kind of recorded this weekend because it was a- so I have like,&#13;
stuff that I did, beading and walking with friends, and then I have lots of pictures with my dog.&#13;
Interviewer: (laughter)&#13;
Interviewee: And I went to a conference in New York, that’s kind of documented. More pictures&#13;
of my dogs, writing- I have a- I have- this is from- this is from when I was writingInterviewee: Ooh.&#13;
Interviewee: -the paper from the conference.&#13;
Interviewer: Nice!&#13;
&#13;
�Interviewee: So I’ve got- but this is like- this is a word, “taradiddle” that came up while I was&#13;
looking something up, and so I justInterviewer; That’s a real word.&#13;
Interviewee: -took a screenshot- It’s a real word.&#13;
Interviewer: Look at that.&#13;
Interviewee: Weird stuff like that, I’ve got, umInterviewer: Do all of these have, like, your location tagged; where you were when you…?&#13;
Interviewee: Um, a lot of them do. The ones that I have at home I don’t put a location tag on&#13;
very often. Then there’s stuff like, I’ve- my niece and nephew came out. There’s a lot of pictures&#13;
here from the travel with my niece and nephew. And then, I was in Florence, um- Oregon over&#13;
most of the summer, so I’ve got lots of pictures with my niece and nephew. I’ve got a huge&#13;
group of pictures from Costa Rica last time I went.&#13;
Interviewer: Ooh, fancy.&#13;
Interviewee: And, um, you know, um, pictures of Christmas and pictures of, you know, travels&#13;
and Christmas stuff that I did. I like leaves.&#13;
Interviewer: (laughter)&#13;
Interviewee: You know, I have- I have a thing that’s called, um, Commute? It’s a thing that I&#13;
kind of do irregularly, which is take pictures of my commute.&#13;
Interviewer: Oh?&#13;
Interviewee: Because when I was driving, I’ve been driving back and forth for about three years&#13;
now and there’s just some really interesting stuff.&#13;
Interviewer: Interesting. That’s really cool.&#13;
Interviewee: And so I thought that I would, like, make myself stop.&#13;
Interviewer: Yeah.&#13;
Interviewee: And take pictures of those things and put them on Instagram, so…&#13;
Interviewer: That’s really interesting. So, do you- do you, like, use any apps to check in to&#13;
places, like do you have your Location Services on, or do you just kind of…?&#13;
Interviewee: No. I mean like- like so, let people know where I- no. (laughter)&#13;
&#13;
�Interviewer: Yeah. I understand. I don’t either.&#13;
Interviewee: Yeah, if there are one or two people who need to know where I am… I don’t need&#13;
everybody in the world to know where I am.&#13;
Interviewer: Yeah. Any apps you use to navigate places, just specifically navigation?&#13;
Interviewee: Waze, um, but sometimes Waze goes out and does weird thingsInterviewer: It does.&#13;
Interviewee: -and so I also have, kind of- and then I think the second one I normally go to is, um,&#13;
Apple Maps and then Google Maps, depending on my...hierarchy.&#13;
Interviewer: Yeah, that makes sense. Any patterns you notice in your locations, based on what’s&#13;
reflected in your phone?&#13;
Interviewee: ...yeah. (laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: Um, so there’s a commute section, right?&#13;
Interviewer: Right.&#13;
Interviewee: That’s kind of like… and uh, a weekend section, which always has a couple of&#13;
places where I walk my dogs- I mean not sections but categories, I would say.&#13;
Interviewer: Right.&#13;
Interviewee: So, um, is that what you’re asking?&#13;
Interviewer: Yeah!&#13;
Interviewee: And then there’s always a whole, Florence, you know, where my parents live, over&#13;
the summerInterviewer: Oh, that’s cool.&#13;
Interviewee: -and then, you know, like my family. And, um, then, uh, Costa Rica every other&#13;
year, has a huge, like, bunch of photos that go into it. During the school year, I often- there’s&#13;
often like a bunch of pictures from my intro class that does projects, and um, so like, events like&#13;
that. If I go to a conference there’s a couple of pictures from a conference. Um… so I tend to- I&#13;
tend to take, y’know, groups of photos based on place.&#13;
&#13;
�Interviewer: Yeah. Yeah, that makes sense. Any important locations to you that are not shown on&#13;
your phone?&#13;
Interviewee: I don’t have enough pictures of my house. Like, of my actual house.&#13;
Interviewer: Yeah.&#13;
Interviewee: I’ve got a couple, but when I go to show people; they ask my what my house looks&#13;
like because all my family’s in Florence, and I can never show them pictures of… so yeah, not&#13;
enough pictures of my house. Um… no, I do a pretty good job of taking pictures.&#13;
Interviewer: Yeah. (laughter)&#13;
Interviewee: (laughter)&#13;
Interviewer: (laughter) Well, good job! Alright, so now we’re going to talk about media, kind of&#13;
back to the social media thing. So, uh, do you feel like you produce media, for yourself? That&#13;
could be anything digitial; writing, music, anyth- pictures, like anything.&#13;
Interviewee: Produce it… like, d-do I use GarageBand, kind of thing? (laughter)&#13;
Interviewer: (laughter) Well, just likeInterviewee: Because no. (laughter)&#13;
Interviewer: -do you- (laughter) Do you make, like, anything that you would consider media?&#13;
Interviewee: ...pictures?&#13;
Interviewer: Yeah!&#13;
Interviewee: Um, I… doodle? Like, that. (gestures to drawing on wall)&#13;
Interviewer: Ah!&#13;
Interviewee: And occasionally I’ll take a picture of that and document it. Um, I definitely writeInterviewer: Yeah.&#13;
Interviewee: um, a lot of the- anything published is up online.&#13;
Interviewer: Right.&#13;
Interviewee: Um, I take a lot of photographs; Instagram- so I guess that’s kind of media. Um,&#13;
when I’m in Florence and I want my family to see pictures I will put pictures up on Facebook&#13;
sometimes.&#13;
&#13;
�Interviewer: Right.&#13;
Interviewee: Um, I write poetry but it stays on my computer; nobody gets to see that.&#13;
Interviewer: (laughter)&#13;
Interviewee: Um, music. Like I use music, I download it, but I don’t reallyInterviewer: Create it?&#13;
Interviewee: -create it, yeah. Um, I can’t think of anything else. Maybe I don’t, since I can’t&#13;
think of anything else.&#13;
Interviewer: That’s fair. Uh, what do you use most to create that kind of media, like Word, or&#13;
Google Docs, or…?&#13;
Interviewee: Um…&#13;
Interviewer: ...Instagram?&#13;
Interviewee: Word is my go-to, just because I’m used to it. Um, I’ve been using a lot more&#13;
Google Docs lately, just because there are things that I have that don’t have Word on it.&#13;
Interviewer: Right.&#13;
Interviewee: Um… yeah.&#13;
Interviewer: Do you use any of that on your- on your actual phone?&#13;
Interviewee: I hate typing with my thumbs. I type a hundred words a minute. So… this irritates&#13;
me.&#13;
Interviewer: Yes. It- it’s frustrating.&#13;
Interviewee: I put myself through school as a secretary. Um, y’know, that’s one of the reasons&#13;
my phone irritates me so much.&#13;
Interviewer: (laughter)&#13;
Interviewee: Because I can- I can write really fast on a keyboard.&#13;
Interviewer: Right.&#13;
Interviewee: Um, and I have to stop- I can’t think that slowly.&#13;
&#13;
�Interviewer: I understand. (laughter) Um, so based only on what’s on your phone, what do you&#13;
use the most?&#13;
Interviewee: Text. Yeah.&#13;
Interviewer: Yeah.&#13;
Interviewee: Yeah, I think I’ve had some- and the phone, but um- and Instagram, to produce,&#13;
y’know, kind of art or whatever. I take pictures.&#13;
Interviewer: Right.&#13;
Interviewee: And, y’know… Instagram.&#13;
Interviewer: Any patterns that you notice in your media use, in what you make, or in what you&#13;
consume, or…?&#13;
Interviewee: Um… the worse the news the more I…&#13;
Interviewer: (laughter)&#13;
Interviewee: ...read. Take pictures. And do things that- make jewelry. Um, yeah, but in terms of&#13;
media use… um, I don’t know about patterns. I know there are, like, y’know, places I’m getting&#13;
more texts at a time. But I can go for weeks without that happening and have like one thing&#13;
happen…&#13;
Interviewer: Yeah.&#13;
Interviewee: So that’s not really a pattern. That’s just, y’know, there are times when it’s worse&#13;
and times when it’s better.&#13;
Interviewer: Right.&#13;
Interviewee: I don’t think it’s, like, a regular thing. Although, summers, when I’m with my&#13;
family, um, that’s kind of crazy because there’s, y’know, a million of them.&#13;
Interviewer: (laughter)&#13;
Interviewee: I have very few friends here, but I have a very big family.&#13;
Interviewer: Wow.&#13;
Interviewee: So when I’m home, I’m surrounded by people, and I’m constantly in touch with&#13;
them.&#13;
Interviewer: Yeah.&#13;
&#13;
�Interviewee: Here it’s mostly work, and y’know, an occasional lunch or whatever.&#13;
Interviewer: Yeah, makes sense. Um, do you have any for like, protecting your privacy when&#13;
you’re online, or when you’re making media?&#13;
Interviewee: Oh, I just got a really obnoxious- well, I’m fairly well versed at phishing things, I’m&#13;
not very- uh, I don’t get caught in those very often.&#13;
Interviewer: Right.&#13;
Interviewee: My, um, my partner is a- y’know, he’s very good at data things. I’m not as careful&#13;
as he isInterviewer: (laughter)&#13;
Interviewee: -because I just can’t remember everything. He’s got- like, he- he randomly&#13;
generates his passwords.&#13;
Interviewer: Wow.&#13;
Interviewee: I just can’t remember everything like that. And so- but I’m very good at, y’know,&#13;
coming up with good passwords.&#13;
Interviewer: Good.&#13;
Interviewee: Even my partner says I’m good at coming up with passwords.&#13;
Interviewer: (laughter)&#13;
Interviewee: Even if I’m not- y’know, randomly generating them. But uh, I’m very good at that,&#13;
I don’t… uh, like for instance I’ll have groups of things with different passwords so I don’t have&#13;
like one password.&#13;
Interviewer: Right.&#13;
Interviewee: And so, I can cancel like a whole group of something or I can, y’know, do it if I&#13;
need to. I just got a nasty gram that basically said somebody had like, horrible things of me on&#13;
film and I’m just like- I asked my husband and he’s like, “Yeah, no.”&#13;
Interviewer: (laughter)&#13;
Interviewee: And so, y’know, ignore that, but… one of the most dan- one of the ways I don’t&#13;
protect myself is that I will use open Wifi, which I know…&#13;
Interviewer: Yeah. It’s handy&#13;
&#13;
�Interviewee: Yeah, and it’s everywhere! And, y’know, you can get people phishing in on your&#13;
stuff, but so far… um, no. And one of the ways I protect myself is I pretty much understand&#13;
anything I write onto anything electronic as being public.&#13;
Interviewer: RIght.&#13;
Interviewee: So if it’s not public, I don’t write it.&#13;
Interviewer: Exactly.&#13;
Interviewee: Y’know, even if it’s privately to somebody, I think to myself, “Could I accidentally&#13;
send this to somebody? Could I accidentally...y’know.”&#13;
Interviewer: That’s...very wise.&#13;
Interviewee: So, I’m not always perfect at it, but I’m probably better than most. So...&#13;
Interviewer: Pretty good. Any important media use that’s not on your phone? Like anything&#13;
that’s on your computer, on your TV, your tablet or whatever?&#13;
Interviewee: Oh, we don’t have a TV.&#13;
Interviewer: Oh?&#13;
Interviewee: So, we watch a lot of YouTube; like we have big screen, and a projector at home.&#13;
Interviewer: Oh, nice!&#13;
Interviewee: Um, and so that’s mostly like- y’know, Fire Stick or whatever?&#13;
Interviewer: Yes.&#13;
Interviewee: So… we don’t watch a lot of TV but when we do, that’s kind of important. We&#13;
watch movies on Netflix...&#13;
Interviewer: Yeah!&#13;
Interviewee: … that kind of thing. That’s on my phone, I suppose, but I never do that on my&#13;
phone. Um, my hus- my part- my husband will occasionally watch, like, y’know, a five-minute&#13;
comedy thing at breakfast on his phoneInterviewer: Yeah.&#13;
Interviewee: -with me, but for the most part, no. So there’s that. Grading- I do not grade on my&#13;
phone, like I said earlier.&#13;
&#13;
�Interviewer: (laughter) Yeah.&#13;
Interviewee: So there’s that.&#13;
Interviewer: (laughter)&#13;
Interviewee: I don’t pay my bills on my phone, but I do pay them on my computer.&#13;
Interviewer: Yeah, that makes sense. Okay, so now we’re going to talk about your personal&#13;
history a little bit. So how did you first start using, like, digital technology in general. Was there&#13;
like…?&#13;
Interviewee: …(sighs) Okay, this will age me.&#13;
Interviewer: (laughter)&#13;
Interviewee: In 1985…&#13;
Interviewer: Ooh!&#13;
Interviewee: ...um, Apple started putting- it might have been 1986. Started putting computers in&#13;
the basements of selected colleges. One of those- so actually, it was before that. So that’s a big&#13;
thing, is that, for all of my college career, there were um- computers in the basement. Nobody&#13;
had their own, like nobody had their own.&#13;
Interviewer: RIght.&#13;
Interviewee: But there were computers in the basement so you hadInterviewer: You had access.&#13;
Interviewee: Yeah. But my aunt worked for IBM.&#13;
Interviewer: Ooh!&#13;
Interviewee: She was the Vice-President of IBM.&#13;
Interviewer: Oh, wow.&#13;
Interviewee: And we would occasionally- when I was a kid, like five, six years old, go up, and&#13;
she had those little punch cards?&#13;
Interviewer: Yeah.&#13;
&#13;
�Interviewee: And she let us run them through for her. And then I would type things up for her&#13;
when I was a little kid. I’d, like, type- she’d give me a thing and I’d type those at like, 6 o’clo- 6&#13;
six years old and I’d type letters for her.&#13;
Interviewer: (laughter)&#13;
Interviewee: And- y’know, in DOS, which I don’t know if you even know what that is.&#13;
Interviewer: Vaguely.&#13;
Interviewee: Yeah, that was like a long time ago. So yeah, at a- at a very young age I would&#13;
mess- I messed around with people’s computers. Um, and that took a thing. Um, and then… but&#13;
then we had a computer in the classroom that you could play games on and stuff.&#13;
Interviewer: Mmm-hmm.&#13;
Interviewee: I didn’t do much with that but it was there.&#13;
Interviewer: Right.&#13;
Interviewee: And then they had- they had desktops- desktop computersInterviewer: Yeah.&#13;
Interviewee: -in the basement in the classroom, and then I got out of college, y’know, my whole&#13;
work was on computers because I was a reporter. And it took me a long time to- I would have to&#13;
write out the first- like the first, opening, y’know, kind of paragraphs, and then I could type after&#13;
that, but it took me a couple of years to be able to not- to be able to thinkInterviewer: Right.&#13;
Interviewee: -with a keyboard and not with a pen.&#13;
Interviewer: Yeah.&#13;
Interviewee: Um, so that was kind of this, y’know, must have been… I don’t know, ten, fifteen&#13;
years later when those brick cellphones came out?&#13;
Interviewer: (laughter)&#13;
Interviewee: I was going back and forth to grad school, and we got one of those because I was&#13;
driving back and forth five hours in the snow on weekends.&#13;
Interviewer: Ooh.&#13;
&#13;
�Interviewee: And so, y’know, my husband made me get a new car- I’d never had a new car&#13;
before that either.&#13;
Interviewer: (laughter)&#13;
Interviewee: And he was like, “You’re getting a new car, and a cellphone.” And- that we- I justhardly ever used.&#13;
Interviewer: Right.&#13;
Interviewee: But we charged it up before I left.&#13;
Interviewer: Just in case.&#13;
Interviewee: Yeah, and so that was kind of in the car, (unintelligible).&#13;
Interviewer: (laughter)&#13;
Interviewee: Y’know, and now, it’s in my back pocket all the time.&#13;
Interviewer: Yeah.&#13;
Interviewee: Right? It’s just this kind of…&#13;
Interviewer: Yeah.&#13;
Interviewee: Yeah.&#13;
Interviewer: Okay, so you’ve described a lot of activities over the course of this interview, which&#13;
do you think was the most difficult for you to learn? Or the most complex?&#13;
Interviewee: … Oh, I think the phone keeps getting more and more complex…&#13;
Interviewer: Yeah.&#13;
Interviewee: Um, and specifically, (laughter) I haven’t talked about this a whole lot but this is the&#13;
thing that irritates me about all of this stuff is...iTunes.&#13;
Interviewer: (laughter)&#13;
Interviewee: Just because I cannot get my music from one place to another without it being a big&#13;
pain!&#13;
Interviewer: (laughter)&#13;
&#13;
�Interviewee: It sometimes takes me weeks, sometimes months, because I won’t do- I won’t,&#13;
y’know…&#13;
Interviewer: Yeah.&#13;
Interviewee: And so, trying to- trying to get something from one place to the other, and&#13;
especially music has been- I do listen to music a lot, I have an iPod, which, I’m trying to wean&#13;
myself off of, because it’s- I can’t get stuff onto it anymore.&#13;
Interviewer: Yeah.&#13;
Interviewee: So none of my new music is on it, but I can’t get my old music off of it.&#13;
Interviewer: Yes.&#13;
Interviewee: So, y’know, that’s been like- that kind of thing, just trying to get to know a&#13;
particular, um, uh, way of manipulating my own data.&#13;
Interviewer: Right.&#13;
Interviewee: Because the things that we have to manipulate our own data in; they make it very&#13;
difficultInterviewer: RightInterviewee: -to like move or doInterviewer: -yeah…&#13;
Interviewee: -anything with, and um, so I think that it is a success for um, financiers and or,&#13;
y’know, the people who own and buy stocks in those media spaces...&#13;
Interviewer: Yeah.&#13;
Interviewee: ...to do those kinds of things, but I think it is an abject failure for usersInterviewer: Right.&#13;
Interviewee: -that we have not, um, that we don’t have something that’s more, um, uh,&#13;
compatibleInterviewer: Yeah.&#13;
Interviewee: -um, across platforms.&#13;
&#13;
�Interviewer: Yeah, that makes a lot of sense. Um, do you use that for more of a… business circlike a business section of your life or more socialInterviewee: Social.&#13;
Interviewer: -yeah.&#13;
Interviewee: Yeah, it’s mostly music that irritates the crap out of me.&#13;
Interviewer: (laughter) Yes.&#13;
Interviewee: And then trying to listen to it on my phone, it’s like- I can’t…(sighs). I own all&#13;
these CDs.&#13;
Interviewer: Yeah.&#13;
Interviewee: I’ve got them on the- y’know, but I can’t get them on my phone.&#13;
Interviewer: Right. Yeah. That makes a lot of sense. Um, when do you think you learned to do&#13;
the most difficult activities that you feel comfortable with now?&#13;
Interviewee: Moving from, um, a non-iPhone to an iPhone- and I did that for the photographic&#13;
quality.&#13;
Interviewer: Right (laughter)&#13;
Interviewee: Um, was difficult There’s all sorts of things that the iPhone doesn’t do.&#13;
Interviewer: Yes.&#13;
Interviewee: Like, you can’t- like, the scrolling thing when you write something down? You&#13;
can’t just scroll through it.&#13;
Interviewer: Yes.&#13;
Interviewee: You have to like, individually hit the things?&#13;
Interviewer: Yeah.&#13;
Interviewee: That drove me crazy.&#13;
Interviewer: (laughter)&#13;
Interviewee: So I think maybe two or three years ago? Two or three years ago when I switched to&#13;
an iPhone, having to curtail a lot of the things that I could do. And I did it for the photographs.&#13;
&#13;
�Interviewer: Yes.&#13;
Interviewee: And I’m not sure it’s worth it.&#13;
Interviewer: (laughter) Understandable. Um, is there anything that you wish you knew how to do&#13;
on your device?&#13;
Interviewee: Yes, I think about this all the time but I cannot think of- I can’t think specifically of&#13;
what right now, but there’s always th- like one is the music. Just.. figuring out how to make the&#13;
music easier, um, there’s consistently things that I’m like, “Aahh!”&#13;
Interviewer: (laughter)&#13;
Interviewee: Um, but I can’t think of anything really specific right now… yeah sorry.&#13;
Interviewer: Nope, that’s totally fine.&#13;
Interviewee: It’s just kind of, very small thingsInterviewer: Yeah.&#13;
Interviewee: -fairly consistentlyInterviewer: Yeah.&#13;
Interviewee: -not anything big that I’m thinking of.&#13;
Interviewer: Yeah, I understand. Do you think- I mean…(sighs) you probably al- know the&#13;
answer to this already, but do you think you have enough digital skills to operate professionally,&#13;
or in a business context?&#13;
Interviewee: ...Yes and no. So, um, so I think that businesses have a tendency to look for people&#13;
who can, kind of- “do Excel.”&#13;
Interviewer: (laughter)&#13;
Interviewee: As opposed to, like, do you know how to work a spreadsheet.&#13;
Interviewer: Right.&#13;
Interviewee: And can you learn this one too? Because a lot of those are very much the same.&#13;
Interviewer: Yeah!&#13;
Interviewer: And what you really want is somebody who can think through things and learn&#13;
things; I can do that.&#13;
&#13;
�Interviewer: Yes.&#13;
Interviewee: I don’t know all of the, y’know- I also worked as what’s called a “Kelly Girl.”&#13;
Interviewer: Ooh.&#13;
Interviewee: Which is basically secretarial. Because I-I learned how to type on a manual&#13;
typewriterInterviewer: Mmm-hmm.&#13;
Interviewee: -and then an electric typewriter.&#13;
Interviewer: Ooh.&#13;
Interviewee: Like I said, I can type really fast. So, um, so- I could get paid really decent- like I&#13;
could get a job in 24 hours. I could get onto L.A. from Oregon, get a job in 24 hours, and be paid&#13;
top dollar. Y’know, for a secretary.&#13;
Interviewer: Right.&#13;
Interviewee: Um, and make enough money to go back and pay for my education for the next year&#13;
with a summer job. Full time. And- and a Kelly Girl is they go in and they test you, like they go&#13;
in and they take all of your typing skills. And you can go into these places and they’ll go in and&#13;
teach you whatever the newest thing is, like Dropbox or y’know, whatever. And they’ll give you&#13;
these things and you’ll go in and study- and do them. I could do that.&#13;
Interviewer: Yeah.&#13;
Interviewee: So, um, I’ve used a lot of publishing programs when I was in- when I was a&#13;
reporter, um, so all of those things I could learn, but I don’t have the immediate skills- it would&#13;
take me a month or so to kind of say, “What’s the media I need here; how do I train myself to do&#13;
that?”&#13;
Interviewer: Yeah.&#13;
Interviewee: So, I’m competent enough to get that fairly quickly, but I couldn’t just move into a&#13;
job. Like there’s some kind of expertise involved in thatInterviewer: Yeah.&#13;
Interviewee: -I couldn’t just, y’know, move into a job without kind of working at that.&#13;
Interviewer: Do you think you have enough digital skills to operate in a more personal context?&#13;
&#13;
�Interviewee: I think I do, it irritates me but I do it. (laughter)&#13;
Interviewer: That makes- yeah (laughter) That makes a lot of sense. Um, how would you&#13;
describe someone who you think is like, digitally literate. Or…?&#13;
Interviewee: I don’t think anybody’s digitally liter- digitally literate. Like, my husband is the&#13;
most digitally literate person I know. He’s been an engineer, he writes his own, ‘y’know, data&#13;
stuff. Like, {redacted} or, well, yeahInterviewer: (laughter)&#13;
Interviewee: Some of our IT guys who actually write programs for us, right? They’re great at&#13;
what they do and they’re incredibly digitally literate. But things are h- they run into trouble too.&#13;
Like a lot of what they do is troubleshoot.&#13;
Interviewer: Right.&#13;
Interviewee: Right? So digitally literate in this kind of sense is about troubleshooting, it’s&#13;
knowing how to figure out the problems. It’s not about doing it right anymore. Right?&#13;
Interviewer: Right.&#13;
Interviewee: I mean, that’s what it kind of seems like to meInterviewer: Yeah!&#13;
Interviewee: -you don’t just do things right.&#13;
Interviewer: Yeah.&#13;
Interviewee: You go back and figure out what the problems are consistently; it’s a consistent&#13;
problem-solving thing. As opposed to just using the stuff. And I think that’s the most frustrating&#13;
thing to me, is that I don’t want to spend so much time trying to figure out what’s wrong.&#13;
Interviewer: (laughter)&#13;
Interviewee: But even the people who are digitally literate do that, soInterviewer: Would you consider yourself to be digitally literate?&#13;
Interviewee: ...um…&#13;
Interviewer: In that context?&#13;
&#13;
�Interviewee: I’m not a programmer. Um, I have taken programming courses; I know the logic of&#13;
programming, so I think I am- like- like in a non-programming kind of fashion I think I’m pretty&#13;
digitally literate.&#13;
Interviewer: Yeah.&#13;
Interviewee: But I’m not that next step up, which is kind of, y’know, programmer.&#13;
Interviewer: A professional, right.&#13;
Interviewee: Yeah. And I do have a tendency to get myself in enough trouble where I need&#13;
somebody to bail me out on occasion.&#13;
Interviewer: (laughter) Makes sense, yeah.&#13;
Interviewee: Yeah. And PCs… like, I hate…&#13;
Interviewer: The worst?&#13;
Interviewee: They- they changed again. So, I’m like- y’know, now I’m calling for help again.&#13;
Interviewer: (laughter) Understandable. Um, is there anything else that you’d like me to know,&#13;
before we conclude the interview?&#13;
Interviewee: ...I miss talking to people, like I miss actually- I do it, on a regular basis, and there’s&#13;
even some friends that I now have who actually practice that too. Um, especially with me,&#13;
because they know that I do that for them. But, um, I don’t think we get up out of our seats andor away from our phones and talk to each other enough. I think we use them as barriers, and I&#13;
think that um… so I guess what I’d like you to know is that they are wonderful things. I wouldn’t&#13;
want to do without mine, but I wish we more consciously practiced… uh, the messy world&#13;
around us, y’know? And being uncomfortable with other people, and making fools of ourselves,&#13;
and, y’know, all of that where you actually have to be face-to-face with somebody, um, to do it.&#13;
And not just the bad stuff… I think it’s the risk that scares people.&#13;
Interviewer: Yeah.&#13;
Interviewee: And I think that the more you avoid the risk the more scareder you are- it’s very&#13;
low stakes.&#13;
Interviewer: Yeah.&#13;
Interviewee: I mean, falling on your ass makes people laugh at you, for a while. But it’s better&#13;
than not getting out and walking at all, I mean. So, we just need to, I think, realize the stakes of&#13;
face-to-face encounters are much less than they seem to be when we’re normally on mediating&#13;
kind of technology. And I love my technology but that makes me sad.&#13;
&#13;
�Interviewer: Yeah. I understand. Well, thank you so much for this interview, I really appreciate&#13;
it.&#13;
Interviewee: No problem.&#13;
Interviewer: Alright.&#13;
&#13;
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                    <text>An Interview with a Psychology Professor About Her Evolving Experiences with
Technology
Archive of Personal Digital History
Interview #10 - Pre-1980 Birthdate
October 4, 2018
Introduction:
This is an oral history interview with Dr. A, a Caucasian female, currently teaching at
Oxford College of Emory University.
Since my interviewee decided to use a pseudonym, I respected her decision and gave her
the pseudonym of Dr. A. The interviewee discussed the relationship of technology between the
social and digital interactions one may experience by using the specific type of technology.
Technology use differs from one person to another, and so Dr. A drew on her specific
experiences and how she viewed the device that she regularly used in her life. Thus, the
interview expands our understanding of what “digital literacy” means to different people.
This interview started after the briefing of informed consent and background intake, as
well as, the overview of the interview.
Transcript:
D:
Ma’am, so—um in this interview, I would like to ask you to take me on a guided tour of a digital
device that is particularly significant to you. And that you use it regularly, like your mobile
phones, laptop, desktop, computer, anything that you find that is—um—important in your life.
Dr. A:
Okay.
D:
And so—um—before we begin, do you have any questions or concerns?
Dr. A:
No.
D:
Okay. Thank you! Do—ah— so—um as you said before that you wanted to use your laptop. Can
you tell me the reason why you choose to use this device?
Dr. A:
So you mean for the interview?

�D:
Yes.
Dr. A:
—Or just in general? Okay, so—um I guess it's probably the device I use most frequently—
um—and I use it for work and all kinds of things.
D:
Yes, ma’am. Um—so for this part of the—um interview, I'm going to ask you like—um—what
activity Do you usually use this device for? Like, on your laptop y—there’s many features, apps
and you know, such as things that enable you to have access to a larger—ah—community or
information or of the community? What apps or programs if any, do you use to plan coordinate
or record your activities?
Dr. A:
So I used email a lot, and then—ah—the email program I use has a calendar function. So—um—
I used that to record things.
D:
So the calendar thing that like very important for almost everyone.
Dr. A:
Yes.
D:
Um—based on what you see on your devices. What are your main activities?
Unknown 1:53
Um—my main activity, I would say, well, email would certainly rank up there pretty high. Ah—
what else do I used? Ah—search—web searching for various things. Certainly, I used word for
writing papers and tests and all those fun things. Um—what other programs do I used?Ah—
PowerPoint for getting lectures together.
D:
Ahah.
Dr. A:
Let's see, I'm just looking at common ones. Ah—I used a statistics program when I'm doing data
analyses.
D:
Oh wow…
Dr. A:
And what else do I used? Ah—oh, I keep my—my photos on my laptop, so I used the photo
program.

�D:
Yes, ma'am. So of all these—um programs that you described, which one do you feel like is the
most important to you? Like, you have to use it or else…
Dr. A:
Probably email.
D:
Yeah, I heard from Professor that they have to check their emails so many times a day.
Dr. A:
Yes.
D:
Um—what patterns do you noticed in your activities and the role of your device played in them?
Dr. A:
Can you tell me a little bit more what you're asking?
Unknown 3:14
So it's kind of like—like—um you know, how you describe your regular activities. What do you
notice that—that’s, you know, your laptop enable you to do like—like, what kind of patterns do
you find that you do? Do you have to refer back to your laptop regularly to do this device, or you
know, what sorts of you know…
Dr. A:
So gosh, I feel like, I use it constantly. If I'm in my office—I’m, which is, you know, much of
the day I am sitting in front of my computer. And so, I'm regularly switching back and forth
between—so I always have my email and my calendar up, but then I might be working on, you
know, slides for class tomorrow, or writing—ah—you know, working on some writing for
research, or can I think what else? So, I’m—I switch back and forth a lot in terms of what I do,
but it’s—I use it pretty much all day, every day (laughter).
D:
(Laughter) So would you say that is like—very important to you? Like, if you forgot your laptop
at home one day (laughter)? Like, what will happen?
Dr. A:
I would go home to get it (laughter).
D:
(Laughter)
Dr. A:
I mean, yeah, I can't really get through the day without it.
D:

�Yes, thank you. Um—what other important activities that are not reflected on the information of
your devices. So what others thing that you do that, you know, doesn't necessarily involving your
device that—you know, you don't need it, and it doesn't reflect on that type of activities?
Dr. A:
Oh, so work related things or outside of work? Or what do you thinking?
D:
It could be work related things that—because you do work and you have, like, use your laptop in
order to do work. It could relate it to that, or it could be something else that, you know, you find
important in your life, and, you know, you don't necessarily use…
Dr. A:
Oh, okay, um, well, I try not to use it—ah—all the time at home (laughter). Um, so I tried to
have time during the day where I don't have my laptop going, and I'm with my family, my kids
and things like that. Um—at work, like during regular, you know, workday hours—um—the
only time I'm really not on my computer is if I'm in a meeting or—ah— meeting with students or
teaching—when I'm teaching, I'm not on my computer. I'm usually on the computer in the
classroom.
D:
Yeah (laugh).
Dr. A:
So I would say at work, there aren't a lot of times that I'm not using it. But at home, I try to—
ah—try to minimize the amount of time.
D:
Yes, ma'am. Thank you. That’s very insightful. Because I think—I should stop using—
Dr. A:
—I know, I know.
D:
—it now so I don’t…
Dr. A:
I mean, one way that I think a lot of people use their devices and computers would be for, you
know, like watching movies or things like that. And I don't usually do that on my laptop. I mean,
I might watch TV or something, but on an actual TV (laughter), not my computer. So I would
say I don’t—I don't use it a lot for sort of non work related things. Um—like I said, I keep my
photos on there. But so that would not be work related—but—ah—that’s about it.
D:
Yes, ma'am. Thank you. So for the next section, I'm going to ask you about the people and your
social media interactions with your—with people around you through like, your text messages,

�your emails, your records, or any orders—other type of social media platforms that you use, like
Instagram, Facebook, Twitter, and or, you know, video calls such as Skype or FaceTime.
Dr. A:
Okay.
D:
And so I'm going to ask you like, the role of it in, you know, in—in your communication with
other people and relationships that, you know, those apps and program help you to achieve or to
form?
Dr. A:
Okay.
D:
So what kind of apps or program if any of you use to communicate with other people?
Dr. A:
So—um— to communicate with others, I used email. Um—I text though not with my laptop
with my phone (laughter).
D:
(laughter)
Dr. A;
And what else do I do—Facebook? Um— I'm trying to think—those are really the only ones I
use. I don't have an Instagram account, or um—Snapchat, or—what else and I don't really Skype.
I have used Skype, but I don't use it regularly. So it's really just those three email texting and
Facebook. Yeah.
D:
Um, what patterns do you notice in your communication and the role your device play in?
Dr. A:
So patterns and communication? Um—well, I guess specifically with my laptop email would be
the main one. And so I use it for communication—um— both professionally and personally. So,
you know, professionally—um—that’s how faculty communicate with one another, or you
know, I communicate with—with colleagues and collaborators at other universities, primarily
through email. Um—you know, committee work on campus, we're constantly emailing things, so
I use it a lot that way. And then patterns in terms of—um—other sort of personal things, I guess,
keeping up with friends, texting—ah—my parents, keep emailing, texting my parents, and then
texting—ah— also communicating with my—my kids with friends, things like that.
D:

�So, you know, the one that you—ah—described, which one do you think would be like the
thing—that—the program that you would use the most like not at your work per se, but in
general?
Dr. A:
Oh okay. So um—probably still email. I think—I mean texting is important to me in terms of
being able to communicate quickly and easily like with my kids, or with my husband, but other
than that, email’s probably the most important one.
D:
Yes, thank you. Um, so what type of other interactions that you know—you don't use your
device for that isn't reflected in the information on your device?
Dr. A:
Oh, that I don't use my device for? Um—well, lots of face to face interactions, for sure
(laughter).
D:
(laughter)
Dr. A:
That would, I guess, be the main one and phone calls—ah— you know, actually picking up the
phone and talking to people. Um, I mean, I guess that's the device though, but are you
specifically asking about my laptop or just devices in general?
D:
Just your laptop.
Dr. A:
Oh, my laptop. Okay. So, um, yeah, I mean, primarily face to face interactions.
D:
Yes, ma’am. And I found out I like really—important—I’m not a big person on texting. You
know, people like to use computers or any type of digital media to communicate, but I'd rather
go out and find people to talk with.
Dr. A:
Yeah.
D:
It’s more fun than— (laughter)
Dr. A:
Yeah, definitely (supportive)!
D:

�Yes. So in the next session, I'm going to ask you about, you know, the places that you interact
with using your device like there's certain apps and programs that allow you to navigate like you
know, Google Maps, service location data on your on your phone, or local based social media
that facilitate any type of you know—um— transportations, and as well as your calendar when
you know, you have calendar to remind you of where to go, what place you need to be in at this
moment, this hour, this time and so—um—if you have any sorts of device like that—um—what
do you—which apps or programs you often used to navigate to discover location?
Dr. A:
Um—well, so I guess on my laptop, it would primarily be just the calendar function. So I put
everything, you know, all my appointments and things like that—meetings on—on my calendar.
So I would be pretty lost if I didn't have that. I—I don’t—I don't try to remember things in terms
of where I need to be when, I just throw it all in there and hope for the best. Um—in terms of
other sorts of things, I guess, I don't really use my laptop so much for the other things that you
mentioned. It is my phone more for, you know, like using maps to get places or to find my way
around, but, um, but don't really use my laptop that way.
D:
Yes, ma’am. And one other important things that I want to—um— mention is that on all devices,
they have this thing called surface—oh no, location services—
Dr. A:
Ahah—
D:
—which mean it allowed people to track you on your laptop, do you have that kind of, you
know, function or feature turned on? Or you keep it all for?
Dr. A:
Oh, I don't even know it's a good question. I'm not sure.
D:
Yeah, because you know, people could like usually if you like displaced your laptop—so you
also use Apple laptop—displaced your Apple Apple laptop, and maybe you have the location
service turn on, you could potentially able to find your laptop, like, where is it the things like
that. But if you don't have it turned on, then of course, it won't be able to track your location.
Dr. A:
Right.
D:
But um—the tracking of location could be a very scary thing because others people could really,
you know, get the information, you know, through the service tractor.
Dr. A:
Ahah.

�D:
Yes. Um, do you often use your laptop to find places? Like to look on maps, or any thing to like,
find any type of place?
Dr. A:
Um, oh, sometimes I guess I did not frequently, but occasionally—find me—if I'm looking. So if
I happen to, you know, needs to look up where something is located—ah— occasionally I'll look
up—um—- my kids are playing on sports teams, and I have to look up where the school is that
they're playing at or something like that.
D:
How did you first learn how to navigate to new locations? It doesn't have to be like using any
sort of device—like it could be just like memory or remember the landmarks and everything. So
how do you first learn to navigate?
Dr. A:
How do I do it? Now, if I have to go somewhere new or you mean when I first started?
D:
Yeah, first started.
Dr. A:
Oh. So I mean, when I first started having to find my way around—ah—when I first was driving
or something like that—um—none of this stuff existed.
D:
Yeah (laughter).
Dr. A:
I had paper maps that I would use to—ah—in graduate school. For example, for a couple of
summers, one of my jobs was to do interviews, like what you're doing with families with
children—it was a research project. And so I had to find people's houses all over the city where I
was, and I had this massive map. I mean, it was huge, that had like, every possible road on it.
And so I would, if I knew where I was going, if I had to go to find a new home, I would, you
know, study up before I left and figure out exactly what I needed to do to get there.
D:
Yeah ma’am, like, currently, I'm really struggle and reading like paper map (laughter).
Dr. A:
Yeah (laughter).
D:
Like before, when I go to the—um—when I came to visit Oxford, and I have to figure out what a
building is. I just looked at the paper map and I go like—I can't do this (laughter)!

�Dr. A:
Yup!
D:
Like not—this is not something for me to do.
Dr. A:
Yes. Well, you would have been able to probably in the past if you'd had to (laughter).
D:
(laughter) Yes, this is something I found out really insightful. When you know, people have to
learn things—
Dr. A:
Yes.
D:
—or all sorts of things like that. Um—so in the next part, I'm going to ask you like—the media
that you usually use it on—like the media is such as like social media posts, text, photos, music,
video, TV shows, movies and game that you read, listen, watch or play, or it's something that
you created or distributed. So any type of medium like that would considered to be a media, and
I would want to find out like, what apps or programs do you usually used to facilitate, you know,
the creation or, you know, the sharing or, you know, something that you do?
Dr. A:
Okay. So, you mean, just what are the programs that I use to share that kind of thing?
D:
Yes ma’am.
Dr. A:
Um—so, again, I guess email would be the primary one or maybe Facebook—ah—posting
photos or something like that on Facebook.
D:
Yes ma’am. Would you say like—like if you were to produce something like you produced have
written paper, you know, PowerPoints or any kind of multimodal media, what sort of program
would you use it for?
Dr. A:
What, how would I create it? Or how would I get—
D:
—yeah—um—so what program you use to create those?

�Dr. A:
Oh, I'm so Word Documents or a PowerPoint, but that's probably—that’s probably about it. I
don't create a lot of stuff on my—on my laptop.
D:
Yes. Um, can you give me some example of the media that is especially significant to you like
the usually, like do you usually watch any type of movie TV shows? Or—or it could be like,
photos that you save on your laptop, or you know, music that was saved on your laptop and
things like that.
Dr. A:
Um, I guess I don't really—ah—the only thing I really do on my laptop that way would be
photos.
D:
Yes ma’am. So yeah, my— my parents are to like, they’re—they like taking—they start to really
taking a lot of pictures now that, you know, the camera is so relevant nowadays. It is like you
just pull out your phone and took pictures and so on. They're like devices, they would have loads
and loads of pictures.
Dr. A:
Yes. Yeah. I am—I used a regular digital SLR camera, but then I always download everything to
my computer.
D:
Yes. Um, can you give me some examples of the media you produce or altered in any ways?
Dr. A:
On my laptop?
D:
Yes, ma'am.
Dr. A:
Um, I guess just photo. I mean—I don't usually—I don't produce them that way, but alter maybe.
I mean, occasionally I play around with them and, you know, change the colors or something
like that, but not very much.
D:
Yes, ma'am. Thank you. Um, tell me about your strategy for storing your media, like, how do
you manage, you know, your photos, your music, your TV shows if you have any?
Dr. A:
Um, so I have some external hard drives. And I just try to frequently, you know, copy stuffs over
to that, but I don't do anything very sophisticated to store it or organize it.

�D:
Yes, ma'am. Um, can you tell me about strat—any strategies that you may have for protecting
your privacy with your media usage?
Dr. A:
Um, so, I mean, we have through the Emory system, you know, logging on to email and things
like that is fairly well protected, I think, but I don't really do anything specific to…
D:
Yes, ma'am. I think like, regular password on a computer.
Dr. A:
Oh, yeah. Yeah, so right. I have a password and things like that, but nothing out of the ordinary.
D:
Yes, ma'am. So what important media that is not reflected in the inflammation on your device?
For example, you may read newspaper or magazines, listen to the radio, watch TV, go to the
movies, or play video games, or you may be involved in creating such media. So, you know,
what types of things that you do that doesn't involve your device?
Dr. A:
Um, let's see. So well, I just mentioned taking photos. I use a camera to do that. Um—movies
and TV—I just watch TV on a on a TV (laughter).
D:
(laughter).
Dr. A:
I like to go to movies—in the movie theater. What other things do I do? I guess reading—ah—I
didn't think about that earlier, but yeah, I—I do read the newspaper a lot on my laptop. And so I
don't get a hard copy of the newspaper anymore. What else did you mentioned? Oh, listening to
the radio. I do that a lot. When I'm driving. I listen to the news. What other things do I
do?Reading? I like to read magazines, sometimes, so by actual hard copies of magazines, or
journals, academic journals. Sometimes I still read the hard copies. Hmm—those are the main
ones I can think of.
D:
Yes, ma'am. So my question is, do you usually read academic journals or finding information
through your laptop?
Dr. A:
Yeah, I would say, usually, I used—to use my laptop to do that. I'm searching, you know,
through the library or various databases, but I still get some journals, the hard copy. And so I
read them, you know, that way.
D:

�Yes ma’am, thank you. And so this is the last part of the interview.
Dr. A:
Okay, great.
D:
And in this final section, I would like you to reflect on your history with the device and the apps
that you shared with me. So it going to be focusing on how you learn to use them.
Dr. A:
Ah, okay.
D:
It's a process of how you, you know, able to use the device that you are using. So, um, how did
you start using digital technology? How your relationship with it has changed over time?
Dr. A:
Oh, it's changed a lot over time! So I guess the first time I ever used a computer was—when I
was in college. And there was a little computer lab in the library—um—so this was before the
time that anybody would have had a personal computer. I went to college with a—with a
typewriter. And it—it actually gets—what’s called a word processor. So it had like, it could store
maybe a couple of lines of text. But we had a computer lab in the library for the whole campus.
And there were maybe, I don't know, 20 computers or something like that. So that was the first
time that I ever used a computer. Occasionally, I'd have to go—I took a computer science class,
so we'd have to go do stuff in the computer lab, or—I’m trying to think—once I got into college
a little bit further and started learning statistics and various things like that, where I need to use
computer programs. I didn't have one myself, but the psychology department started getting their
own computers. And so I learned through classes that I took and things like that. So instead of
just kind of having it and figuring it out, usually I was directly, which I think is how a lot of
people learn now.
D:
(laughter).
Dr. A:
Um—a lot of the things that I learned when I first started using computers, you know, it's
directly taught by professors, you know, here's how you do this.
D:
Yeah.
Dr. A:
And then you asked kind of how it's changed over time. I mean, it went dramatically from, you
know, having like 20 computers on campus for the whole entire campus to—people have—by
the time I got to graduate school, that was the first time I actually owned my own computer. And

�so I had it, you know, in my apartment. And so that was a big change to actually own a
computer.
And then I didn't get a laptop until, maybe, gosh, my last year or so of graduate school. And that
was a huge—ah—that was a big step to be able to, you know, carry it with me and have a
computer that was portable. And then I mean, other technology. So my phone is the other device
that I use regularly now, and I didn't have a phone until I was an adult (laughter).
D:
(laughter).
Dr. A:
They didn't really exist prior to that.
D:
That is something I could relate to because I didn't actually have my phone until I enter high
school.
Dr. A:
Okay.
D:
It's because my mom started worried that you know, in high school, you have to do a lot of
extracurricular activities.
Dr. A:
Yeah.
D:
And so she was like, well, you—we need communication somehow, and so that's the first time I
get my phone. But before that, I don't have a phone going through school or laptop at all.
Dr. A:
Yeah.
D:
I just get my laptop and my phone as well when I entered high school.
Dr. A:
Uh huh.
D:
Ma’am, so from, you know, from the process of you learning how to use a computer, what do
you find is the most complex and difficult for you to learn?
Dr. A:
Um, so I—ah—I don’t really know how to solve technology problems.

�[Interruption]
Dr. A:
Okay. Um, yeah, so if something goes wrong, I don’t—I'm not very good at fixing it. So we have
a fabulous IT department at Oxford. And so if something goes wrong, I call them immediately.
So I'm not great at—that’s hard for me. I don’t—I don't really understand computers very well.
So if something isn't working the way that it's supposed to be working, I'm not great at being
able to figure out on my own how to fix it.
D:
Yes, ma'am. Like programs that you particularly find—okay, can you give me like some
example of the programs that you particularly find difficult to use?
Dr. A:
Programs? Um, well, gosh, I'm trying to think (pause). I’m try to think of a specific kind of
program (pause). There's some statistics programs that—that I use that I find challenging
sometimes, but just the kind of everyday programs that I use. I can't think of any that I find
particularly challenging.
D:
Oh, it's fine. Um—do you usually, can you—well, can you tell me how, or when you learn to
complete or, you know, overcome, you know, difficulties that you have with, you know, your
computer—your laptop?
Dr. A:
um, I would say I’m getting better at and well, computers, I think are getting a lot easier to figure
out, and they're more intuitive, especially Macs. I feel like our—ah—kind of intuitive, and so I'm
getting better at just sort of trying things. And instead of being afraid that like, “Oh no if I do
something wrong, I'm going to break it or so?” But I would say I'm not over that fear completely.
D:
I could understand (laughter).
Dr. A:
(laughter).
D:
When I was downloading something, I’m making sure that “Will this break this computer? Will
it go so slow that I can't do anything?”
Dr. A:
Right.
D:
Yes, ma'am. Um, can you tell me about any activities you wish you knew how to complete with
your device?

�Dr. A:
Um, let's see, I guess I wish I were a little bit savvier at using social media. So—um—ah—and
I— I don't think it would be hard to do, I just have not taken the time to do it. So I'm not on
Instagram, for example, or Twitter, not that I really want to be on Twitter. But uh, yeah. So I
don't know. I just don't have experience with those. So kind of learning more about other types of
social media might be helpful.
D:
Yes, ma'am. I’m also lack of—lack of experience.
Dr. A:
Yeah,
D:
Those things to like—I don’t usually, like I mentioned before, I like talking to people face to
face and actually initiating meets up and stuff like that instead of using social media. So I'm not
really a savvy user either.
Dr. A:
Yeah (laughter).
D:
So I could completely understand that. Um—so do you feel like you have the digital skills to
operate effectively in a professional context? How so? Can you tell me about how you are
gauging that?
Dr. A:
Hmm. Um, yeah. So I think for the most part, I would say yes. Again, I think we're fortunate at
Oxford that we have—we have a great IT part—department. And we also have a group of people
who are really focused on academic technology. So they are constantly showing us, you know,
new programs and new ways of using technology in our teaching. So I rely on them a lot to help
me. And occasionally, I will go to them and say, “Hey, I want to do something like this, is there
a way that I can do that?” So I tend to seek out help if there are things that I need help on. So as
long as I am able to do that, then I would say yes, I— I feel okay about having that the skills that
I need to, you know, to, to do what I need to do at work.
D:
Yes, ma'am. Um, for your personal contexts? Do you feel like you also have the necessary skills?
Dr. A:
Um, yes, and no. Now that my children are getting older, I will sometimes hand my phone to one
of them and say, “Can you fix this for me?” or “Show me how this works?” So, I mean, yeah, I
think—I think I'm doing okay. But there are certainly things that I don't know and don't
understand (laughter).

�D:
Yes ma’am. Um—how would you describe someone who is digitally literate?
Dr. A:
Digitally literate? Um—well, I guess I would— I guess I think about that in terms of—sort of
along the lines of what you were just asking—ah—of, you know, if you have a—have a question
or something you want to do that uses digital or uses technology that you either know already
how to do it, or know how to get the resources that—you access the resources that you need to be
able to do that. Yeah, so I guess I would think about that it's digitally literate.
D:
Yes, ma'am. Um, how would you—would you consider yourself digitally literate? If so, how do
you learn to be digitally literate? If not, why not? Would you still like to learn in order to be
digitally literate?
Dr. A:
So I guess I would think of that more on a continuum. Um—so in—certainly in the ways that I
feel like I need for my job, or even for the most part in my personal life, I would say that I'm
digitally literate. But I also know that there are many, many, many, many things that I don't
know how to do. And yeah, so I guess I think about it more as a continuum than kind of an either
or digitally literate or illiterate. So I fully recognize that there's a lot more than I could learn,
but—um—but I guess I feel like I have what I need, now.
D:
Yeah. That’s is really, like, I feel the same thing. Like there's a lot of people able to use this very
complex program, and I won’t—I don't know how to use them. But I still feel like I know
enough in order to facilitate what I'm trying to do. And so that would be something I consider to
be digitally literate as well. So—um—is there anything else you would like me to know? Is there
is there something I did not ask that I should have asked?
Dr. A:
I don't think so. If you and as you're writing your paper, if you have other questions, and you
want to come back, feel free to do that, but I don't know if anything else to tell you.
D:
Okay, thank you very much!
Dr. A:
Sure!

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                    <text>An Interview with a Manager at a Marketing Research Company About His Use of Technology and
Proficiency with Coding Languages
Archive of Personal Digital History
Interview #4 – Pre-1980 Birthdate
October 8, 2018
Introduction
This is an interview about digital device with C conducted by Hongjin Xiang. C is a male born between
1966 and 1970. He currently lives in Shanghai, China, and he was born in Hunan, China. He is a general
manger in a marketing research company, and he is proficient with coding languages.
Hongjin Xiang is a first-year at Oxford College. She is Chinese, and she comes from Shanghai, China.
Her intentions to interview C is to understand his daily activities and relationship with the community
surrounded by digital technology.
Transcript
HX: Hi! This is an interview about your digital device conducted over WeChat by Hongjin Xiang. Dr. Reid
is the principle investigator. You may use a pseudonym for confidentiality, a name or a letter will be just
fine.
C: All right, I can be C.
HX: Great! Now the interview begins. First, tell me about why you choose this device.
C: My old cell phone, as I tell you, it’s old. Then I bought this new one, and it is the most frequent device I
use in my daily life.
HX: Now look through your device and see what records of your last month activities you have on it. What
apps do you use, and what are your main activities?
C: The most common app I’m using is WeChat. Last month I spent most of my time traveling.
HX: Cool! Next, look through your device and see what records you have about people who you interacted
with last month. What apps do you use to communicate with other people?
C: WeChat. This is the most common app used for social communication in the Chinese community.

�HX: So, how do you decide which way of communication to use over another?
C: Um… For important clients or my parents, I usually call them, as I hope to get more information from
voice talking. In other case, I prefer to using WeChat, which is more flexible for my friends to provide
feedback.
HX: Now, look through your device and see what records you have about the places you went in the past
month. What apps have records of the places you visited?
C: I use WeChat and Camera to record my daily life. I stored my photos in Baidu Netdisk.
HX: What apps do you use to navigate locations? Do you remember how did you first learn to navigate new
locations?
C: I use Baidu Map in China, Google Map when abroad. In my car, I use Kailide Navigation. My first app is
Baidu Map though.
HX: Any apps that track your movement?
C: Yes, WeChat Sports.
HX: Any apps to check in to places?
C: No.
HX: Any apps to discover new places?
C: I often use Dazhong Dianping to discover new places such as restaurants.
HX: Cool. Now I would like to ask you about your records of media for the past month on your phone.
What apps do you use most to access or produce media?
C: WeChat again.
HX: What media do you use or create the most?
C: Digital photos.
HX: Examples of media that are very significant to you?
C: Um… Photos to record moment in traveling, such as when I travelled to the U.S.
HX: How do you store your media?

�C: I store all my digital photos in my PC, as well as Baidu Netdisk. For the photos created by cell phone, I
will store them in cell phone at first, and back them up to Baidu Netdisk as well.
HX: How do you share media?
C: WeChat again and again.
HX: Hahaha ok, any strategies for protecting your privacy with using media?
C: No at present, but I’m planning to buy a private NAS device, which is like a private cloud device, to back
up my private information.
HX: Any media not reflected on your device? It’s like you might read newspaper or magazines.
C: Yes, radio and TV.
HX: Now comes the final part. How did you start using digital technology? How has your relationship with
it grown throughout your lifetime?
C: I started using digital video camera about 18 years ago, as I wanted to record the growing of my
daughter. After that, I try to learn digital technology to create electronic album and video editing to generate
DVD etc. I enjoyed learning digital technology, as it makes my life more fun and provide happy memories.
HX: Aw. Which was the most complex for you to learn?
C: It was to create a DVD video, which needs video and audio editing and compression and burning. I have
learned software such as Abode premium etc.
HX: So, you use them for…?
C: Most for recording family life, and sometimes business.
HX: When and how did you learn it?
C: 15 years ago, from Internet.
HX: Any activities you wish you knew how to complete with your device?
C: I wish I had learned the editing and adjusting of RAW format photo generated by my Sony camera.
HX: Wow. Why?

�C: If I have learned it 3 months ago, I could adjust the exposition curve of the digital photo taken in my
daughter’s high school commencement.
HX: Aw… What are you missing to learn it then?
C: The new RAW format of Sony A7R3 is not supported in light room, and I could not find the driver files
for it.
HX: Ah… Sounds really complicated. Last question. Do you feel you have enough digital skills in
professional context?
C: Yes, I think I can. I have good knowledge in computer science and programming. And in the eyes of my
friends, I’m often pioneer in using digital device, and interested in learning new technology.
HX: That’s very cool! Any other thing you would like me to know?
C: No…
HX: Ok, then. Thank you so much for doing this interview with me!
C: No problem.

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Archive of Personal Digital History
Interview #2 - Pre-1980 Birthdate
October 10, 2018
This is an interview between C and me about the usage of digital technology. C is 53 years
old and he lives in China. He uses cell phone frequently in work and life. He chose cell phone
as the device he wants to use in this interview. This is an interview conduct through video
call. I am the interviewer. I am Carolyn, a student from Oxford College of Emory University.
Carolyn: In this interview, I would like to ask you to take me on a guided tour of a digital
device that is particularly significant for you and that you use routinely. For example, your
mobile phone, laptop, desk computer, gaming system, or other devices important to you. If
the device enables it, I would like you to look at the record of your activities during the past
month, such as calendar entries, text messages, phone calls, emails, website, and social media
interactions and talk to me about it. Especially are the places you go and the ways you use
media and communication technologies.
You can decide what to comment on and what you ignore. And you can decide when to
sharing some examples by showing it to me on your device. You should only share examples
when you feel comfortable doing so. Please don't share information about anything illegal, or
information that would compromise the privacy of another person and please don't mention
the names of the other people. We were referring to their names please name them by dear old
rather than their name for example A co-worker or a family member.
So, before we begin do you have any questions?
C: No.
Carolyn: okay do you mind if I take a picture of your device?
Can you tell me why you choose this device?
C: The brand of my phone is called Huawei, and it is a very popular cell phone brand in
China. I chose cell phone mostly because I need to contact. And through my phone, I can
search for some information online that I'm interested, and read some articles that I concern.
And mostly used it as a camera while I was working. Also, when I'm driving I use it to
navigate. Long time ago, well, a few years ago, we have to buy a separate navigator on our
car, but for nowadays those technologies are outdated. We mostly use our cell phone and that
is mostly we need for the navigating. And also with my phone, I use it to pay money. I hardly
bring any cash with me daily. I can transfer money on my card through some Banking apps I
can buy stuff that I want. especially those when we use small money or changes, I never bring
changes with me but I used to bring a lot of them cuz I need to use them to buy thing. But
now you just use your cell phone to control all your money. So, it is really convenient and it is
a very essential tool for us.
Carolyn: It is true Alipay and WeChat pay in China is really convenient and popular.
To start, I'd like to ask you to look through your devices to see records you have of the
activities you were involved in during the past month. You might have records of activities in
a calendar app, for example or a new to-do list, and invitations to events through social media,
or in the journaling app.

�What apps or programs if any do you use to plan, coordinate or records activities?
C: Yeah, sometimes I need those apps to record or like her to do list, cuz sometimes I forgot
what my plans are and I need to look at those apps to see my past records of my activities.
Like some very important events, I will record them in my calendar so I can plan things
ahead. For example, if I'm attending a wedding of my friend I will records the time just in
case I forgot. I will set an alarm to remind me. For example, it will automatically tell me that I
need to pay for my credit cards, so that I will not forget and cause some troubles. And to me
the most important function in my work is to book ticket. Through my apps, I can look up for
flight tickets or highway ticket and I can buy them easily.
Carolyn: Based on what you see on your device, what are your most significant activities?
C: Well the most important one... I felt there are all important. For the most significant part, I
will probably say it helps me keep in touch with others. In business, we are normally busy and
I have a lot of people to connect with. Following are some apps those functions in different
way likes business or other factors. Well, anyway, I felt phones are so important that we
cannot live without it.
Carolyn: Okay good. So, the third part is about people. I like to you to look through a device
to see what records you have of the people you were involved in during the past month. For
example, you might have records of who you contacted or contacted you in your phone
records, your text messages, or email, your social media interactions, or your video calls. So
please provide Rose or relationship names other than people's real name.
So, what do you think are the most frequent apps you use to communicate with others?
C: I would say in my phone I use WeChat most frequently. I can make video calls with my
family, and we can chat and share some anecdotes. For video call I only do it with my family.
For my high school or college classmates or some of my coworkers, we have a lot of group
chats on WeChat. We all communicate through these group chats. I contact with my family
mostly then are my friends and my coworkers.
Carolyn: So, do you see any pattern in your communication with others? Like what apps you
used to communicate with certain people and what apps you don't use with them.
C: What normal is the case that for people that I don't really know I would prefer make a
phone call to make it clearer. While for those that I'm already familiar with that I know,
gradually people will turn to use WeChat to keep in touch with each other. And I also noticed
that I used to use texts a lot, and all the people in the past text each other. But in recent years,
people hardly use text messages and they're all replaced by the chat. Unless you don't have
their WeChat, you have to contact them through text messages.
Carolyn: The Fourth Part is about places. Can you look through your device to see what
records you have of the places you went during the past months. for example, you might have
records of places in your calendar, in a mapping apps such as Google map in the location
service data of your phone, in location-based social media. So, if you can look through your
phone what apps or program do you have the records of the places you visited?
C: It is my apps for booking ticket. So, through these apps I can see what places I have gone
and where I depart from.
Carolyn: So, what are the apps you use to navigate?
C: I use Baidu Map most, anywhere in my country I use Baidu Map to see medications and
see where I'm going. So, I can also track my records of the places I went through it. While
sometimes for some privacy issue, I don't let my apps to track my locations. I ban some of the

�location services when I first downloading the app. But I've never checked if they really can
reach my information or not.
Carolyn: This is a bit similar to the next question, do you allow any apps to track your
movement or permit location services for them?
C: For most of the time I don't want my apps to record this information. But in some case, it
seems that if I don't allow these services, these apps just cannot function normally so I have to
let it track my movement sometimes. And sometimes unconsciously, you will expose some of
your privacy to them. This is also something you cannot control. If you want to use them you
have to expose your privacy.
Carolyn: The fifth section is about media. So, if you can look through your device to see
records you have of the media you use during the past month. I'm interested in social media
post, text, photos music, videos, TV shows and movies and games. So, based on what you see
on device, what apps or program do you use most or produced media?
C: In my phone for most of the time I use websites to read news. I mainly read about what
happen in society around us through my phone. Some of the videos or pictures in the news or
also the media that I watch. While, relatively, I rarely watch movies. On one hand, it
consumes a lot of data and on the other hand I really don't have a lot of time to watch them.
While sometimes either from my friends or in the message box in my phone they promote
some videos or articles and I watch or read. But those are short videos, not those very long
ones.
Carolyn: So, have you figured a kind of a pattern of the social media. Like when would you
prefer to use them and how do you use different apps in different time?
C: Sometimes when I go business, I spend a lot of time reading these articles and doing stuff
on my phone, cuz I need to travel by a long distance through cars or trains, and I have a lot of
free time. The other one is the lunch break, while I was eating I have some time to use my
phone. And also, before I go to bed.
Carolyn: Cool, so let's go to the last session, it is about the history of is your device and apps
you have shared with me. I'm focusing on how you learn to use them in the way you currently
do. How do you start using digital Technologies and how is your relationship with it changed
over time?
C: Well, I didn't use my cell phone frequently in the past, and we used it only to contact. And
gradually with its development over time, it has incorporated so many crucial functions in it
that we start to use it in our everyday life. I initially start to use cell phone because its
function as a camera. Since I'm an engineer I used to bring camera to the factory to record all
the products or equipment produced, and when I find out that phone can also be used to take
pictures. That's like the incentive that caused me to buy it at the beginning. And then it started
emerging those social media's like QQ which was very popular in China. And nowadays,
WeChat become more popular and almost everyone have them to communicate. I also use
them to keep in touch with my friend. This is basically the process how I start to use digital
Technologies.
Carolyn: So, which one of these activities do things to most complex you learn at the
beginning?
C: Well, complex, it’s hard to say, I don't fear any of these are really that difficult cuz I feel if
you really want to learn something you will learn it, as long as you're willing to spend time on
it. While the only thing I have never tried so far is to play games on my cell phone. Since I've

�had never done this before I might feel this is more difficult, but as I said before nothing is
really difficult if you spend time learning it.
Carolyn: How do you define a digitally literate person, like those people who are really
familiar of these digital technologies and they can employ them really well?
C: Well, how to define them. I will say for people that can play with these technologies really
easily might be smart in some way, and they cannot be lazy. The reason is that digital
Technologies are developing really fast and all the things are changing in a short time, so if a
person that are not willing to adapt to new changes, that might be hard for them to get familiar
with these new things. Did Minot willing to spend time learning new Concepts. I think for
most people that are curious to gain new knowledges they will spend time to learn to use
these. Though of course here is the fact that older generations like us are facing more
difficulties than those young people. It appears harder for us to actually learn digital
technologies. Not like young kids that are born with these devices available for them.
Younger people have the advantages of batter adapting to changes. But my point is still if you
really want to learn it and you're willing to spend time you will finally be an expert at it.
Carolyn: Well it is very true. So, do you think yourself digitally literate?
C: Well I cannot say I am an expert, but I am willing to try and learn at least. For me I didn't
learn every part of it, I just chose those I think that will be helpful for my lives and works.
Carolyn: Okay good. That is basically what it is. Thank you.

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Interview with an Asian Manager of an Insurance Company About Her Experience
with Digital Technologies
Archive of Personal Digital History
Interview #3 – Pre-1980 Birthdate
October 8, 2018
Introduction
This interview is conducted on October 8th via the Internet. The interviewee is an Asian
female who works in a Chinese insurance company. She was born around 1975-1980.
The purpose of this interview is to document how people born in different time interval
use digital technologies, and thus contribute to the Archive of Personal Digital History
(APDH) documenting how different generations use digital technologies.
Transcription
A: In this interview, I would like to ask you to take me on a “guided tour” of a digital
device that is particularly significant for you and that you use routinely. For example,
your phone, your laptop, desktop computer, gaming system, or other devices important to
you. If the device enables it, I would like you to review records of your activities during
the past month and talk to me about the people you interact with, the places you go, and
the ways you use media and communication technologies. You can decide what to
comment on and what to ignore, and you can decide when to share an example by
showing it to me on your device. You should only share examples when you feel
comfortable doing so. Also, please don’t share information about anything illegal or
information that would compromise the privacy of another person, and please don’t
mention the names of the other people. When referring to other people, please name them
by their role rather than their name: for example, “a co-worker” or “a family member.”
Before we begin, do you have any questions?
W: No.
A: Do you mind showing me a picture of your device and give me permission to take a
screenshot of that device?
W: This is my device.
A: Could you tell me why you chose this device?
W: Why I chose my cell phone? Two words: too convenient.
A: Having everything on your cell phone, right?
W: Everyone's contact information is on the cellphone. Now the mobile phone has nearly
all the function I needed, and it is very easy to carry.
A: Cell phones are indeed smaller than PCs.

�2
W: Indeed.
A: To start, I’d like to ask you to look through your device to see what records you have
of the activities you were involved in during the past month. You might have records of
activities in a calendar app, for example, or in a to-do list, in invitations to events through
social media. And if any, what do you use to plan something, coordinate, or record your
activities?
W: I have an App called Wonder List. I use this App mostly for listing work tasks and
deadlines. The user interface of this software is very simple, without ads, so I like to use
it to record my work-related things. I can also highlight some of the most important tasks
and review my past records after finishing them.
A: So, you use Wonder list to record your work tasks. Do you use any other Apps or
programs for your personal to-do list? For example, attending a display or hanging out
with friends?
W: I don’t put short-term activities on my list. My friends and I usually don’t plan to go
to any activities. We just usually run into some show or display by chance. We don't do
long-time planning. When we want to meet, we just gather together immediately. So,
there is no need for the to-do list. However, for long-time activities like traveling with my
family, I would put on my Outlook Calendar, reminding me to finish my task ahead and
leave e-mail to co-workers.
A: So, let’s move to another part. In this part, we are going to see what records you have
of the people you were involved in during the past month. Like communications with
other people through e-mail, messages, and phone calls. And please provide roles and
relationship names. Okay, the first question is what Apps or programs you use to
communicate with other people.
W: The App I used most frequently is WeChat.
A: Indeed! Chinese people like to use WeChat.
W: I also used QQ and e-mail.
A: How do you decide which mode of communication to use over another? Do you use
particular modes of communication for particular people?
W: I have several different e-mail accounts. I have a company e-mail to contact coworkers and deal with work tasks. To communicate with friends, I usually use QQ email.
I also use 163 e-mail to sign up membership in different Apps and receive ads.
A: So, is there any important interaction with people not reflected in information on your
device?
W: I use my cell phone for nearly all the connections. Only when I need to edit and send
documents or slides to other people, I will use my PC. Although my mobile phone allows

�3
me to edit all the documents and PowerPoints, I still found it more convenient to read and
edit on a larger screen.
A: So, now, I’d like to ask you to look through your device to see what record you have
of the places you went during the past month. And especially on your calendar or
mapping application like Google Maps. So, did you use any apps or programs to navigate
or discover locations for the past month?
W: I used Baidu Map when searching for new places. According to records, I have been
to the Northeastern part of China like Ha’erbin and the Western part of China like
Xinjiang. I always mark places I went to on Baidu Map.
A: So, because you travel for business meetings very often, do you allow apps to track
your movement or permit “Location Services” all the time?
W: I think the permission of location for apps like Baidu Map is very necessary when I
search for places, and because I don’t want to waste time to give permission each time I
use the app, I usually just open the Location Services all the time. I don’t think giving
permission to Baidu Map will expose privacy.
A: How did you first learn to navigate new locations? Did you read physical maps and
memorize landmarks?
W: I usually use Popular Reviews, [an App similar to Yelp], to search for restaurants and
places of interests when navigating new locations.
A: In the last section I would like to you ask you to Look through your device to see what
record you have of the media you used during the past month. Something like social
media, posts, texts, Photos music videos or anything you have read or listened to,
watched or that you have created and distributed.
W: I usually use VUE - movie &amp; video editor to record and edit videos. This App allows
me to shoot videos with different filters and support video stitching and editing. I used
this to function to organize my video based on the timeline.
A: How about your access to media?
W: I use Weibo most. And I also downloaded TikTok this month because all my friends
were using this App. But I found the videos very boring, so I plan to uninstall it. I saw a
lot of high school students really enjoying videos on this platform. But I did not enjoy the
jocks or funny moments of the younger generation.
A: What are some ways for you to store your media? Did you store them in your cell
phone or upload them to the Cloud.
W: After selecting, I usually upload some of my pictures, emails, and videos to the
Cloud. Because the memories of my cell phone are limited, I usually upload big-size files
to Baidu Cloud Pan. I can easily have access to my previous files on this App. It’s also
very convenient to retrieve the previous file if I lose my phone or computer.

�4
A: So, tell me about any strategies you may have for protecting your privacy with your
media usage.
W: I never mark my locations in my photos that I uploaded on any social platforms. I
only allow the map software to locate me, but I will not publish my location on the public
platform.
A: For security concerns?
W: Definitely. Also, I will feel very uncomfortable that there’s a chance that everyone
could know my position if I mark the place and upload it to the social platform.
A: What important media are not reflected in information on your device?
W: For the past month, I watched TV a lot. I enjoy watching TV series on larger screens.
Oh, I also went to the cinema several times.
A: So, in this final section, I’d like you to reflect on your history with the device and apps
you have shared with me, focusing on how you learned to use them in the way that you
currently do. The first question is how you started using digital technology and whether
you found the relationship changed over time.
W: I rely more and more on mobile phones. I can do everything in real life just by
clicking some bottoms on my cell phone. When the phone was not so smart, the
electronic device I used most is the computer. When smartphones have more and more
functions and recreational features, all my contacts are on the phone. I found that I used
Apps like WeChat all the time and I could barely live without them.
A: You told me a lot about what you have achieved by using your cell phone. Among
these activities you have described so far, which were the most complex for you to learn?
W: Right now, I think most of them are not difficult for me to get started because most of
them are designed to open to the public and to make a good experience for general
people. However, when I first have iPhone 4, my first smartphone, it still took me several
days to get used to the system. It was a completely different product. The phone I had
before did not have such a big screen. iPhone 4’s user interface was built around the
multi-touch screen, with a virtual keyboard. I had no idea how to download Apps and
how to use the virtual keyboards. After I got familiar with the system and user interface, I
found that I have no problem using later iPhone products like iPhone 7 or the latest
iPhone X.
A: Have you ever thought about why you could use the following new products without
encountering any difficulties?
W: It’s probably because the systems are quite similar. Although with some
improvement, I still use the same way to discover their new functions.
A: Can you tell me about any activities you wish you knew how to complete with your
device?

�5
W: I want to learn computer programing and be able to write code. I have always wanted
to learn, but I gave up. I was considering learning it again.
A: Do you feel you have the digital skills to operate effectively in a professional context?
How so?
W: I did not experience any difficulties when using digital devices for personal life, at
least right now. But for bank programs like the confidential information control program,
I found it very complicated because it required me to finish many procedures for each
client.
A: How would you describe someone who is digitally literate?
W: I don’t know. I am not sure what does digital literacy mean. We don’t use this word in
China. But I think the ability to analyze the information they attain form the Internet is
very important for someone defined as having digital literacy. I think someone who is
curious about new technologies and who is interested in and can access these products
could be considered digitally literate. For example, one of my friends bought almost
every new product from Apple and other brands to discover and review features and
improvements in new products. I think he is digitally literate. And also, those who are
digitally literate also analyze the trends of digital technologies and media. For example,
they can find business values in new media platforms and digital technologies.
A: Thank you for your time. Enjoy your week.
W: Thank you, you too.

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This interview is conducted on October 8th via the Internet. The interviewee is an Asian female who works in a Chinese insurance company. She was born around 1975-1980. The purpose of this interview is to document how people born in different time interval use digital technologies, and thus contribute to the Archive of Personal Digital History (APDH) documenting how different generations use digital technologies.&#13;
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Archive of Personal Digital History
Interview #7 - Pre-1980 Birthdate
October 10, 2018
Introduction:
This oral history interview on digital literacies and technology use is with Fatima*, who is
interviewed by Ana Natalia. Fatima, a Ecuadorian woman born within the age range of 1965-1970, is an
entrepreneur and start-up consultant in the Boston area for companies started by women. She is also the
mother of three children.
Ana Natalia is a first year student at Oxford College of Emory University from Wellesley,
Massachusetts. She is a neuroscience major with an interest on studying digital technology’s effect on the
brain. The intent of this interview was to understand the role of technology in the life of someone who did
not grow up with digital technologies such as they are now. Furthermore, Ana Natalia wanted to explore
the ways in which technological literacies are learnt and/or developed over a long period of time.
*Pseudonym
Interviewer: In this interview I’d like to ask you to take me on a tour of a digital device particularly
significant to you and that you use frequently. If the device enables it I’d like you to review records of
your activities during the past month such as calendar entries, phone calls, emails, websites, and social
media interactions and talk to me about the people you interact with, the places you go, and the way you
use media and communication technologies. You can decide what to comment on and what to ignore and
you can decide when to share an example by showing it to me on your device. You should only share
examples when you feel comfortable doing so. Also please don’t share anything illegal or information
that would compromise the privacy of another person. And please don’t mention names of other people.
When referring to other people please name them by their role rather than their name. For example, coworker or family member. Before we begin do you have any questions?
Interviewee: No.
Interviewer: Do you mind if I take a picture of your device?
Interviewee: No.
Interviewer: Tell me why you chose this device?
Interviewee: Because I use it frequently.
Interviewer: To start I’d like you to look through your device and see what records you have of the
activities you were involved in during the past month. You might have recordings of activities in the

1

�calendar app, or, for example, or in a to-do list or invitations to events through social media or a
journaling app. What apps or programs if any do you use to plan, coordinate, or record your activities?
Interviewee: Calendar.
Interviewer: And in what capacity do you use that app?
Interviewee: Every… Every week and umm… Sometimes every day.
Interviewer: And what do you use it for? What information is on that app?
Interviewee: It is not an app. It is part of the calendar. The calendar app. Um… The activities for my
family members and work commitments are what are on here.
Interviewer: So based on what you see on that calendar app what are your main activities?
Interviewee: Work meetings.
Interviewer: What patterns do you notice in your activities and the roles your device plays in them?
Interviewee: Could you please repeat?
Interviewer: What patterns do you notice in your activities such as your kid’s activities after school, or
your work activities and what role does your device, your iPhone, play in that?
Interviewee: Very important because it connects it directly and reminds me the… the email that was
initially referenced from and also timed and… specific meetings like where in the city that automatically
give me directions to get me to that point if I need it.
Interviewer: Ok. Are there any important activities that are not reflected in information that’s on your
device? So just to expand on that a little bit further- are there activities that you do during your daily life
that if I were to look on your phone I could not find any trace of them?
Interviewee: Passwords and registrations. Um… feels frustrating to access to too many passwords and
registrations in some cases but mostly passwords.
Interviewer: I’m talking about activities though. Things that you do on a day to day basis that are not on
your phone. So maybe you play tennis but it's not in your calendar so it's not reflected in the information
on your phone.
Interviewee: Um…
Interviewer: Are there any undocumented… digitally undocumented activities that you do day to day?

2

�Interviewee: Yes.
Interviewer: And what are they?
Interviewee: Those are mostly related to my sports and, umm health. Daily exercises I usually do and I
have a schedule without the help of the calendar.
Interviewer: Ok. Next I’d like you to ask… Next I’d like to ask you to look through your device to see
any records of the people you were involved with over the past month. For example, you might have
records of people you’ve contacted or who contacted you in phone records, your text messages, you
email, your social media interactions or your voice calls such as Skype or Facetime. Please present roles
or relationship names instead of the person’s actual name. So what apps or programs, if any, do you use to
communicate with other people?
Interviewee: Whatsapp, mainly. Um… messaging and phone calls.
Interviewer: And is it mostly for business or for pleasure?
Interviewee: Entirely for business. And, um… It takes… Since the company I worth with is located
overseas they use… the easiest way to reach or be reached is through Whatsapp because it is free, allows
you to use it for longer periods of time, and allows you to send even files and pictures.
Interviewer: What patterns do you notice in your communication and the role your device plays in it? So
do you notice any pattern in your use of, maybe Whatsapp or another app that you use to communicate
with other people?
Interviewee: A pattern?
Interviewer: Yes.
Interviewee: Could you give me an example?
Interviewer: So, perhaps maybe I notice a pattern that I communicate differently with people online than I
do with people in person. Or maybe I notice that I usually call people at a certain time and text people at
another time. If you notice any pattern relating to your communication with other people online.
Interviewee: On my flowed of work I schedule… I have scheduled patterns of activities through, umm
Whatsapp to meet. The other well-used app is called Zoom.us which allows me to share a meeting and
even my computer.
Interviewer: So would you say that the patterns that you’ve noticed in your communication and the… is
that it tends to be more formal because of the apps or the context in which you’re using your device?
Interviewee: Yes, absolutely.

3

�Interviewer: In this final section I’d like you to reflect on your history with the device and apps you’ve
shared with me focusing on how you’ve learned to use them in the way that you currently do. So my first
question is how did you start using digital technologies and how has your relationship with it changed
over time?
Interviewee: I started from the beginning with the, umm, what was called Blackberry that allowed to send
emails, umm, and the… In the mid-nineties and, uh, with that I went through to… only, uhh, iPhone and
Apple telephones. I never had any android or any of that kind. Um as much as I remember it used to be
emails in the very beginning with the Blackberry and then the iPhone came with the possibility of email
and also texting, uh, it has been advancing in the… In these ten past years have been the most advanced
changes in the levels of technology.
Interviewer: So of the activities that you have described so far, um, what are the most complex for you to
learn? Activities on your digital device, I mean.
Interviewee: The most complex?
Interviewer: Yes.
Interviewee: Umm… The most complex… I think that in general everything is user friendly and that is
the reason why it’s… they accomplished to have so many customers. It’s because their efficiencies. So I
don’t find it difficult whatsoever I think that umm… apps are umm tend to be boring but technology-wise
from the iPhone I think they are generally user friendly I don’t have any problems.
Interviewer: Ok. Can you tell me about when and how you learned to complete certain activities or was it
user friendly to an extent in which you didn’t feel like you had to learn any of the technologies you just
automatically knew how to work it.
Interviewee: Not it was not automatically but it’s a common sense. I think YouTube helps a lot if you do
not understand something and, umm, and that is… and that is key because you don’t need to talk to
anybody anymore.
Interviewer: To learn?
Interviewee: Yeah to learn. Now a days video has been the biggest component of success in technology.
In many cases it has been the help of video.
Interviewer: Are there any activities you wish you knew how to complete on your device that you don’t
already know or do you feel like you know everything you need to know?
Interviewee: Um, well, I think that for my particular needs I have everything that I need. I think, um, I… I
would like to be more efficient. I believe that younger generations… I’m in my late forties so I think
younger generations are faster than I in manipulating and understanding technology. But there is nothing

4

�that has been… I mean software or apps like Zoom or, um, TeamViewer take a little bit of a while to
install but it’s not too difficult. Now if we’re talking about hosting websites or that level of things I would
like to be faster. I think it’s faster if… but I haven’t taken any class. I would have to take a class to be
more efficient with websites or understanding commercial platforms to put them to work. Um, dropship
platforms that I’d like to work with and understand better. Those are my difficulties but that’s less
technology it’s mostly software, um, and programming.
Interviewer: Ok. So if you were to answer what you were missing in order to complete these… learning
how to use programming to your advantage whether it is in business or just creating a website you think
you’re missing education in terms of classes or someone teaching you how to program?
Interviewee: Yes. Yes, definitely.
Interviewer: Ok. Do you feel you have the digital skills to operate effectively in a professional context?
Interviewee: No
Interviewer: How so?
Interviewee: I usually need to call someone that helps me to put together first time. After first time it’s in
general easier. Um but not on everything I think that, um, if you are asking about hardware, like
technology related to iPhones and all of that I think installing isn’t a big deal. However in terms of
software and programming it’s different as I mentioned. That’s a different world but I would like to know
more about it.
Interviewer: How would you describe someone who is digitally literate?
Interviewee: Um… I cannot answer that question but I can answer saying it depends on how… how good
is that person in administration and becoming a leader in that industry. That is what makes the difference
professionally. There are many professionals that world for big, big companies, but um, it depends what
they want. Is that what you’re asking about? Digital professionally?
Interviewer: If I just said the word “digitally literate” to you what would that mean? If I were to describe
someone as digitally literate?
Interviewee: A programmer.
Interviewer: A programmer?
Interviewee: Yeah
Interviewer: And would you consider yourself digitally literate?
Interviewee: Absolutely not.

5

�Interviewer: Why not?
Interviewee: Because it is like having a vacuum or a dishwasher in a house. You know how to operate it
basically but you don’t know how to put it together or disassemble it.
Interviewer: So in order to from someone to be digitally literate by this metaphor you would need to have
a basic understanding of how the dishwasher works on a technical level.
Interviewee: If you said a digitally literate person I’m assuming it’s someone that for sure is capable to
put together programs or build programs. And it depends if one thing is hardware and another is software
for sure.
Interviewer: Yeah. Absolutely. So finally is there anything else you would like me to know? And is there
anything I did not asked but I should’ve asked in your opinion?
Interviewee: Um let me think… I don’t know how important this is but what makes me quite
uncomfortable as a user is that even though it’s user friendly most of us we have to hold it in our hand or
run with it… Everything is still done by hand. It’s difficult to carry so what many people do is just be
handy and in that sense I don’t see the technology so involved I don’t even know how we could supply
that. Probably with the watch? But it doesn’t seem like even that is taking over for the phone itself.
Interviewer: So if I hear you clearly you are saying that you wish digital technologies were in a format in
which you didn’t have to literally hold the phone you could just wear it or have it on your wrist?
Interviewee: Exactly, exactly. I don’t think that watch… the iPhone watch or whatever it is I don’t think
it’s taking over for the phone itself as of now.
Interviewer: And by taking over you don’t mean… you don’t think…
Interviewee: It’s not replacing the iPhone. The iWatch is not replacing the iPhone for sure.
Interviewer: And you would like to see it replace the phone?
Interviewee: Yeah to make it more comfortable as well. I’m worried about radiation as well.
Interviewer: Ok.
Interviewee: Radiation is one, holding it is another one, and uh, stress, um I can see it makes you anxious
at all times to have the world in your hands. It’s tiring sometimes.
Interviewer: Do you think that’s because of the actual fact that you’re holding a phone or do you think
that’s because of the nature of digital technology inherently?

6

�Interviewee: I think it’s because of the nature of technology. Also because of the lack of legislation in
terms of what is allowed and what’s not. So it’s not… so if there’s not legislation about the, uh, age of the
people that should be having technology and if there’s not legislation to the point that there is on TV so in
the end of the parent doesn’t put… doesn’t put some restrictions on what to watch for the child the
government is behind while in Europe it seems to be… IN Europe and Asia they are more aware of the
constant stress and, uh, that it can cause. SO they are instead taking over in their hands and manipulating
the information that is distributed.
Interviewer: Thank you so much!
Interviewee: Thank you!

7

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This oral history interview on digital literacies and technology use is with Fatima*, who is interviewed by Ana Natalia. Fatima, a Ecuadorian woman born within the age range of 1965-1970, is an entrepreneur and start-up consultant in the Boston area for companies started by women. She is also the mother of three children.&#13;
Ana Natalia is a first year student at Oxford College of Emory University from Wellesley, Massachusetts. She is a neuroscience major with an interest on studying digital technology’s effect on the brain. The intent of this interview was to understand the role of technology in the life of someone who did not grow up with digital technologies such as they are now. Furthermore, Ana Natalia wanted to explore the ways in which technological literacies are learnt and/or developed over a long period of time.</text>
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            <description>The file format, physical medium, or dimensions of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="283">
                <text>Adobe PDF</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="44">
            <name>Language</name>
            <description>A language of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="284">
                <text>English</text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
    <tagContainer>
      <tag tagId="22">
        <name>Ecuadorian</name>
      </tag>
      <tag tagId="23">
        <name>entrepreneur</name>
      </tag>
      <tag tagId="21">
        <name>pre-1980 birthdates</name>
      </tag>
    </tagContainer>
  </item>
</itemContainer>
