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“But You're Right, It Sped Up My Life for Sure”
Archive of Personal Digital History
Interview Set #11 – Pre-1980 Birthdate
October 12th, 2018
Introduction
The following pages consist of an oral history interview between the interviewer, Megan Yang (denoted
MY), and her subject, Carmen Gutierrez* (denoted CG). This interview was conducted on Friday,
October 12th, 2018 around 10am in Office 237 at Pierce Hall. It lasted around 23 minutes.
Carmen Gutierrez is a White European professor at Oxford College of Emory University. She was
originally born in the Canary Islands of Spain, but has most recently lived in Atlanta, Georgia. She first
had regular in-home access to a digital device of some sort at age 24 (in year 1998) and has personally
owned one for 23 years. For this interview, Carmen chose to discuss her iPhone.
Megan Yang is an Asian American first-year student at Oxford College of Emory University. She was
born in California, moved to Connecticut, and then lived in Shanghai, China for twelve years. At Emory,
she hopes to study marketing and international business while double-majoring in psychology. Her goal
for this interview is to understand the technological habits of someone in an older generation relative to
her own in order to explore whether digital habits or literacies differ between generations. Bolded
statements are deemed significant to reflection on this topic.
_____________________________________________________________________________________
From now on, ‘MY’ will denote the interviewer (myself), and ‘CG’ will denote the interviewee (Carmen
Gutierrez*).
MY: In this interview, I would like to ask you to take me on a “guided tour” of a digital device that is
particularly significant for you and that you use routinely—for example your mobile phone, laptop,
desktop computer, gaming system, or some other device important to you. If the device enables it, I
would like you to review records of your activities during the past month (such as calendar entries, text
messages, phone calls, emails, websites, and social-media interactions) and talk to me about the people
you interact with, the places you go, and the ways you use media and communication technologies.
You can decide what to comment on or what to ignore, and when to share an example by showing it to me
on your device. You should only share examples when you feel comfortable doing so. Also, please do not
share information about anything illegal or information that would compromise the privacy of another
person, and please don’t mention the names of other people. When referring to other people, please name
them by their role rather than their name: for example, “a co-worker” or “a family member” or “friend”.
MY: Before we begin, do you have any questions?

�2

CG: Ehh...no.
MY: First question is a general question. Tell me about why you chose this device?
CG: Because it's the one that I use the most.
MY: And so the second part is about activities. I'd like to ask you to look through your device and see
what records you have of the types of activities you do. So you might have a to-do list, shopping list or
just invitations to events through social media, you know.
MY: What apps or programs do you use to plan, coordinate, or record your activities?
CG: I just use the calendar app, that's where I put all of my...all of the things that I need to do. (MY: I also
use that, I find the [program] very convenient and it puts everything together so it feels like your life is
very streamlined)
CG: I can't go anywhere without looking at the calendar [on my phone].
MY: Okay, so based on what you see on your calendar app, what are your main activities, and of those
which are the most significant?
CG: Other than work &amp; meetings, my children's activities (sports), and sometimes lunches with friends
and, yeah on the weekends more sports for the children and some events for the adults (MY: I guess that's
what comes with being a parent...to make sure they're getting everywhere they need to go)
MY: So what role does your device play in the activities you do?
CG: It just reminds me where I need to be at what time, pretty much.
MY: Are there any important activities that are not recorded through information on your device?
CG: No, no. If my phone broke down I would have a heart attack because I wouldn't know what to
do because everything is there. It's the only way I can keep track of what I need to do; (MY:
Yeah...everything is connected to our phones, computers, and our phones are synced with our computers,
iPads, Apple Watches, etc.
CG: I even use [my phone] as my alarm clock in the morning. I depend on my phone for everything.
MY: So the next part is about the people you contact with your devices. So just, like, think about that.
Here’s your second question. So what apps or programs, if any, do you use to communicate with people?
CG: WhatsApp with my family in Spain and just text messaging and email to contact friends and family
and peers. (MY: Do you use the phone call function and/or call people?)

�3

CG: I do FaceTime with my family in Spain and I do make a couple of phone calls in terms of work but I
do text messaging mostly. (MY: I feel like I use text messaging more as well...I'm uncomfortable calling
people...I don't know why)
CG: I just don't like talking on the phone. I enjoy talking to people live (MY: Basically face-to-face)
MY: Do you think it's because, like, you're older than us and you didn't really grow up with technology,
so you're more accustomed to meeting people in person?
CG: You know, I don't think so. I think certain people just don't like talking to people on the phone, like
my mother-in-law is much older than me and she loves talking on the phone. All my friends like to talk on
the phone. I just don't...I just don't personally like talking on the phone. It doesn't have to do with my
generation. (MY: So I guess it's just a matter of personal preference)
MY: Okay...what patterns do you notice in your communication with others and the role your device
plays in them? (CG: What do you mean?) I guess you can think about it as a frequency thing or has it
taken over your life and your communication with others?
CG: Well you know I do [know] nowadays that, you know, I use my phone a lot because I don’t only use
it to talk to my family and friends, but also for work. So I’m working from it as my children are in a
sports activity. So I use it constantly; the usage has increased [because devices are made] better and
faster, so I don’t need to bring my computer with me anymore. I just work from my phone. (MY: Yeah,
yeah)
MY: How do you decide which mode of communication to use over another, for example do you use
particular modes of communication for different situations or people?
CG: Mostly text messaging for friends, and email for work. (MY: Email is definitely more formal, so that
makes sense)
MY: What important interactions with people are not reflected in information on your device?
CG: When I'm with my friends, lunch or dinner events, and simply if I'm meeting co-workers for lunch.
That would be like the only time I wasn't communicating through my phone. (MY: Yeah I did another
interview before this one and my friend said that if you notice a time where you're not active [on the
phone] it means you're like doing something else or you're busy)
MY: Now part 4 is about places, so the places you access through your phone and stuff. What apps or
programs, if any, do you have records of the places you visited?
CG: So in general I would say only from the calendar and email and text messaging and WhatsApp. I
would say Facebook, preferably Facebook, Instagram, and you know, RE/MAX**. I like looking at the
houses and hoping one day I'll buy one. (MY: Dreams and goals…) Goals and good friends...

�4

MY: Do you know what Foursquare is?
CG: No...
MY: That's really weird...I feel like every time people talk about location services and checking into
places and places you visit they always talk about Foursquare but nobody uses [that] these days.
CG: FourSquare? Never heard of it in my life.
MY: It's basically a program where you can go to places and check into the places, you can see other
people who have checked in. It's almost like a social network.
CG: To me it feels very stalker-like...feels like we're being stalked. Why do people need to know where
I'm at at all times? It's kind of scary…(MY: It's so weird since we keep hearing about [FourSquare] but
nobody knows it at all.) I know my son uses a different one but with the same concept and you check
where everyone is on the map. Scary…
MY: You know Snapchat has the Snap Map function where you can zoom in and see where everyone is,
but you do have an option to turn off or turn on showing your location. So you can choose your own
preferences.
CG: That's scary to me. The only thing I would want is to check on my children just to make sure they're
okay, but gosh! I would never want to let people know where I'm at. Even when I’m posting pictures of
events it’ll normally be after the event.
MY: We have Find My iPhone for finding your kids or something...
MY: Do you use any apps to discover new locations?
CG: I just use Google Maps and Waze.
MY: I’ve actually never heard of Waze…
CG: It's pretty similar to Google Maps. It's supposed to display the traffic and redirect if there's an
accident or tell you if there's a police car or if there's a car who had an accident on the road. (MY: That's
really helpful)
MY: Do you use any apps to track your movement or permit location services for them?
CG: Oh yeah, Google Maps. Especially when I'm trying to find like whether there's a movie theater or
store so [the app] would tell me where the store, the closest one, is.
MY: How would you decide which apps to use location services or not?

�5

CG: Depending on if I need them, if I need to find the closest place.
MY: Okay. Do you mind if I see where you've been or would that be a breach of privacy?
CG: No no no it's okay, absolutely!
MY: You don't have to show me, you can just tell me.
CG: No, no I can show you, no problem whatsoever. So here I have Ponce City Market (MY: I haven't
been there yet I really want to go) [It’s a really cute really cute place], like where I went for Fall Break Rosemary Beach, the Decatur Tennis Center. You can take a picture if you want. (MY: Sure! This is not
that private) No mystery! *chuckle chuckle*
MY: Cool, so are there any patterns you notice in these places?
CG: Well I always vacation in the same place, I play tennis in the same place, my kids play soccer and
tennis in the same locations. So everything is pretty much sports-based and vacation based.
MY: Okay, how did you first learn to navigate new locations?
CG: Google Maps. I can't go anywhere without using Google Maps or Waze.
MY: You can also also include reading maps or recognizing landmarks.
CG: No, no, just Google Maps. I'm really bad directions so yeah...I always use it unless it's to go around
the corner. But I always use Google Maps or Waze.
MY: What important places or navigational practices are not reflected in your device?
CG: You know coming to work, because I already know how to get here and also my kids doctor’s
appointments, I know where that is. Honestly anywhere else I have to use Google Maps. (MY: So things
that are like habitual [you don't use your device]).
MY: We have two more sections and this section is about media and social media. So we’re interested in
social media posts, texts, photos, music, videos, TV shows, movies, and games that you have read,
listened to, watched, or played . . . or that you yourself have created or distributed. These could be social
media, entertainment media, news media, or any other kind of media or information. So You might have
records your Google Searches, your Netflix, YouTube, or Facebook, Twitter, Instagram, or Snapchat…
MY: Based on what you know about your device, what apps or programs do you use the most to access or
produce media?
CG: Facebook.

�6

MY: What media do you use or create the most? So like photos, posts, texts, videos...
CG: Pretty much photos in Facebook.
MY: Why do you prefer one platform over another, for example Facebook over Twitter or Instagram or
SnapChat?
CG: I don't know, I guess I just started using Facebook and I'm more familiar with it. That's the reason.
(MY: So kind of experience and exposure to a certain type of technology)
MY: Can you give me some examples of some media that are especially significant for you?
CG: What do you mean examples?
MY: Maybe like you're really interested in photography and you love your pictures…
CG: I just pretty much post for my friends and family, because I have friends in different states and
different countries so it's easy for me to post pictures for everyone to see versus sending a million
messages.
MY: So it's a question of convenience. (CG: Yes, convenience, efficiency)
MY: Can you give me some examples of media you produce or alter in some way?
CG: Maybe a photo, you know, use some filters to make it look better.
MY: My friend in his interview, said that he makes like memes so yeah that's kind of how he alters
media. What patterns do you notice in your media usage?
CG: Yeah I just use Facebook and every now and then if I have free time I just check to see what my
friends are up to. The pattern is probably more like in the evening when the kids are in bed and I'm done
with work, just to wind down after a rough day. (MY: yeah yeah)
MY: Tell me about your strategy for storing your media, hard drive, the cloud, USB…
CG: I have no strategy. It's in my Facebook or Camera Roll. I don't have a strategy. I don’t store
anywhere. My husband will kill me...he has everything in the cloud.
MY: I feel like the cloud is kind of confusing for me...I never really actually got into it feel like there's
like a photo stream on your phone and it's synced with your computer, I don't know, like, Apple has
everything together.
CG: I Just don't have time to think about it you know. Work documents I tend to remember to back them
up, but pictures I'm a little bad.

�7

MY: Tell me about any strategies you may have for protecting your privacy.
CG: Just allow only my friends to see my pictures and posts and make it a private account, yeah.
MY: Is there any important media that's not reflected on your device? So like if you read newspapers or
magazines, listen to the radio, watch television, go to movies, or play video games.
CG: I mean I love movies so I watch all the movies on TV and in the movie theater and what else do I do
with media... that's it - movies. (MY: That seems to be the common thread, I think. My friend said that
too.)
MY: So in the final section we're going to move away from activities to talk about how you learn about
everything. How did you start using digital technology and how did your relationship with that change
over time?
CG: Well, you know I started using it when I was an exchange student at [Pittsburg State University] in
Kansas. How it was the dial-up type of Internet and it was super slow, we had to be very patient to wait
for the device to go to the next screen. It's just a matter of usage...the more I used [ technology] the
more familiar I became with it and then it got faster...and it was much easier.
MY: I guess I can assume that when digital technology became the way it is now (CG: Mainstream, yeah)
you were like “WOW!”
CG: Thank God, yeah. I just think like the speed made a huge difference.
MY: Do you think that the speed of technology has kind of affected the speed of your life?
CG: Sure...because now you can get things done faster so you tend to do more things. It helps me at
the time to do research because back then you didn't have access to articles or books online, you can only
access them by going to a specific library and you know, now, you can access pretty much anything
online - articles, books, so it helps my research. But you're right, like it sped up my life for sure.
Because you get more things done but you tend to do more and be a little obsessed and addicted to it.
(MY: Multitasking) “Too much!”
MY: Did you guys use you know like encyclopedias, like in the earlier times?
CG: Absolutely, we didn't have Wikipedia or anything like that. *shared laugh*
MY: Of the activities you've described so far in the previous questions, which was the most complex for
you to learn and what makes them so?
CG: Activities? Like what do you mean learned?

�8

MY: Like when you're sharing on social media or when you're navigating with Google Maps. (CG:
Which one was the easiest?) Which one was the hardest.
CG: Which one was the hardest, I don't know, I mean Snapchat is not easy because it disappears on me.
You know I'm trying to check my son's Snapchat to make sure everything is okay, to control what he's
doing, and then it disappears. So I know it's difficult but it just makes me mad, like I wish there was a
way to find all the Snapchats and see what I want. It’s more like I’m frustrated with Snapchat. I wanna
see his records, and I don’t know how to do that. *shared laugh*
MY: I feel that. I have a lot of conversations with people on Snapchat and also on Facebook Messenger.
On Messenger it stays there but in Snapchat you have to like deliberately save it and I always forget what
I ask people.
CG: And of course my son won't save it because he doesn't want me to see his phone. I’m like snooping
around and I don't know where to find stuff. I’m really frustrated because it’s difficult for me to navigate.
MY: So when did you start using and learning how to use Snapchat?
CG: I mean I don’t even think I know how to use it. He has it in his phone so I just go to it and see what
conversations are, but the problem is that once I open it goes away, you know. So yeah I want to know
what he's chatting about, but I can't access it. But I really would like to know where those files are.
MY: Can you tell me...this is kind of related to what you just told me about, but what activities do you
wish you could do with your device?
CG: Yeah probably just finding out how to do like the find my phone feature. I know we all have it but I
don't know how to use it.
MY: I’ve seen it action but I’ve never had to actually use it since I don’t usually lose my phone…
CG: And of course when you lose your phone it’s always on silent so even if you call it...I wish I could do
know how to do the find my iPhone feature. My neighbors got robbed, you know, and they had their
computer and everything stolen. The police found them because they had installed in the computer a find
my phone feature so they found the thieves and everything they had. They had robbed many houses and
the [cops] found them because of that feature. I think it's a practical thing to do.
MY: I think in criminal contexts you can also like use it for malice. Basically, I have heard of a lot of
cases where the iPhone has so much information and/or data that could be witness to a crime, but because
of legal boundaries with the opposing corporations it doesn't work out.
MY: So do you think you're missing any skills you need to complete the task you wish to (i.e. to know
how to be able to find your phone), or is it just like because of time?
CG: Time. I don't have enough to find out how to use all the features that the iPhone has, yes.

�9

MY: Do you feel that you have the digital skills necessary to operate in a professional context?
CG: Yeah I mean like I do know how to use Prezi, PowerPoint, definitely email, messaging...Emory what
else do we use? Canvas, OPUS.
MY: And like how do you know that you have that ability?
CG: Because I’ve used it.
MY: And would this response be the same across all contexts, like personal, academic, civic or public
contexts? (CG: Yeah, yeah)
MY: So here’s one of our final questions, and it's actually one of the really important ones. So how would
you describe someone who is digitally literate?
CG: Well, you know, someone who knows how to use technology that most people use. Whether that
be email or text messaging or WhatsApp or Canvas or OPUS. Just like see what the majority is able to
use and it personal and work contacts.
MY: So basically, you’re basing it on like the mainstream, what’s popular, what’s going on right
now in technology.
CG: What’s needed. Like if you ask a student you need to know how to use OPUS or Canvas, you
should be able to do it too.
MY: Would you consider yourself digitally literate?
CG: Yes, aside from the Snapchat frustration.
MY: Because you said you were digitally literate, how did you learn to be digitally literate?
CG: On my own, on my own/ I just taught myself through frequent usage.
MY: Did anybody else teach you?
CG: There was some like guidelines for Canvas and I followed them sometimes...but for the most part
just by using it.
MY: Is there something else you would like me to know, something that I did not ask that I should’ve?
(CG: No)
MY: Yeah I think this was a very good interview procedure because we have a lot of questions here and
it's great for getting to the main points. That was all, thank you!

�10

CG: You’re welcome :)
MY: Thank you for participating in our study!
*Disclaimer: Names changed for confidentiality reasons.
**RE/MAX: A real estate company

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                    <text>"My generation is probably the last generation that grew up without those things”
Archive of Personal Digital History
Interview #1-Pre-1980 Birthdate
October 2, 2018
Introduction:
The following is an interview of Penelope Smith1, a Caucasian female born in the 19751980 age range. The interview was conducted by an Oxford College First Year student, also
Caucasian and female.
The interview focuses on a tour of a digital device of the research subject’s choosing,
studying the past and present digital experience of a said subject for comparison to other
generations.
Interview:

00:00
So, before we begin here, the first thing that I'm going to do is explain to you sort of what to
expect in the next couple minutes of this interview. I'm going to ask you to take me on a
guided tour of a digital device that is particularly significant to you and that you use
routinely-- like your phone, your laptop, your computer, something like that. Um, if the
device enables it, I would like you to look at some records of activities during the last month,
calendar entries, texts, phone calls, whatever else that would show me sort of your digital
footprint, and talk to me about the people you interact with, the places you go, the ways you
use media and communication technologies. You can, of course, decide what to comment
on and what to ignore, and you can decide when to share an example by showing it to me if
you would like, but, just a quick disclaimer, you should only share examples of things that
you feel comfortable doing, and please don't share information about anything illegal or
information that would compromise the privacy of another person. Also, please don't
mention the names of other people, because they were not here to give consent for the
interview, so just refer to them by their titles, like "coworker", or "family member", or
"brother" or "sister" or "whoever". So, do you have any questions before we begin?
01:21
No.
01:22
Do you mind if I take a picture of your device?
1

Names have been changed.

�01:24
Yes, er, no.
Interviewer chuckles, then takes the picture.
01:35
So, just start by telling me why you chose this device.
01:39
Okay. Well, I chose my iPhone 8 because at this point in life, I don't think I could function
without it. Um, over the years, I have occasionally had my phone stolen or broken or
something like that, and then y-you know how it's- now I can't go 24 hours. Um, it has all my
contacts, it has all my payment information, social media, everything. Email, this is 95% of
the time what I'm replying on, because I don't have my computer out a lot. So, it's just an
important part of daily life.
02:13
Um, so to start, what I'm going to ask you to do is take a look for your device, you don't
have to show me anything if you don't want to, but activities you were involved in with the
last month, so you might have records in like, a calendar app, or a to-do list, or invitations to
events... that sort of thing. So, what sort of apps do you use to coordinate your activities?
Do you use anything specific on that device?
02:37
So, I just use, umm, the calendar app that comes on iPhone. And it populates my Outlook
as well, so every time I get something through work.
02:47
And, based on what you see on your device, what are your main activities that you see
often in your calendar app?
02:54
Umm, so all of my activities will usually be work meetings, reminders to myself, and, ummm,
my husband and I share- he shares his out-of-town calendar, 'cause he goes out of town a
lot, and who's picking up my son.
03:13
And, that sort of answers what sort of patterns you notice, because it all sort of seems to be
similar.
03:19
Yes.

�03:20
Ummm, are there any activities that are not reflected in that sort of calendar app, or is
everything there?
03:27
No, my whole life is in there.
Interviewer laughs.
03:29
Everything?
03:30
Like, I put everything I have to do. If I'm- like last night, when I knew I needed to fill this out-anything I need to do the next day, I'll put it in there, because I instantly forget things now. I
used to be able to remember, but I don't.
03:44
That's interesting.
03:45
Yeah. I'll set myself reminders in the calendar app.
03:49
Ummm, so the next thing I'm gonna ask you to do is to take a look through your device to
see records of people you were involved with during the last month, so, just a reminder to
use their roles or relationship names, not their actual personal names. Ummm, so what
apps or programs do you use to communicate with other people the most?
04:09
Ummm, so text, email, occasionally the phone, ummm...
04:18
Why do you say occasionally?
04:21
Because that way- the only people I talk to on the phone really is my mother.
Interviewer chuckles.
04:25

�Ummm, but most things are text or email, and I begrudgingly use Facebook Messenger with
students- because I hate Facebook Messenger. I hate communicating with Facebook.
Interviewer chuckles.
04:39
But the students seem to love it, don't they?
04:40
Yes, so I have not- yes, I would not be on Facebook if it weren't that we keep stuff going
and communicate for here.
04:48
And, what patterns do you notice in your communication and the role that your device plays
within that?
04:59
What- what patterns?
04:59
Yeah, do you have any sort of similarities, like, as the months go by, is it just- is it all sort of
just, ummm, text, email, that sort of thing, and there's never any, really, variety with it?
05:14
Uh, yeah, no, there's never variety.
05:16
And then, why do you choose to use certain modes of communication over others, like, why
do you prefer text? Do you know why that is?
05:26
Well, because- well, in, in most of my texts are between my husband and I. And it's mostly
'Do I need to do this, or are you doing'- like, daily, our daily communication throughout the
day is who's taking care of what for the day- or the night, so we text each other so we never
know who can actually talk. Like, we never, hardly ever call each other. Ummm, so like at
this point in life, there's just a lot of daily scheduling of life. Ummm, and so that's how we
communicate. I- I don't even know what the question was now. Did I answer that?
06:05
Well, that's about right, yeah.
06:08

�Ummm, and then, is there any sort of interaction with people that's not reflected on your
device? Is there anything you still do, maybe using other devices, or even the old-fashioned
way?
06:19
Ohhh, ummm, yeah, I mean, so, like I still write cards and letters to my grandfather, and he
still sends me actual newspaper clippings about things.
Interviewer 'awwwwws'
06:33
Ummm, so, with other older family members will actually write, but other than, yeah, other
than actually seeing somebody in person, I communicate with most people in life through
email or text or something I do on this phone.
06:51
And then, let's move on to places you went during the past month, so, ummm, let's see,
what apps or programs, if any, have records of the places you visited, like, do you use
Google Maps07:09
Uhh, Google Photos07:10
Google Photos?
07:11
Because, yeah, it automatically uploads and tells me where I was when pictures were
taken. So, yeah, if I look at my Google Photos for the past month, I'll know where I've been.
But ma- I use Google Maps, I don't use Waze that much, ummm, and I don't use Maps that
much unless I'm going out of town.
07:30
Ummm, do you allow any apps to track your movement or permit location services for
them? Is that something you do?
07:42
Obviously like, Maps, will, and I do every once in awhile go through and make sure it's set
to 'just while using the app', I try not to have apps track my location, I don't think I have
Instagram or Facebook set to show where my location is, ummm, I don't know if it's that big
of a deal, but yeah, if you're a little old-school, you turn those off.

�08:09
Ummm, and then, what sort of patterns do you notice in the places you visit, your
movements from place to place, do you have a sort of routine with where you go, what you
do every day, or is there always a sort of variety?
08:24
Oh no, there's definitely routine, I mean, our daily lives are very routined, part of that I think
comes from when you have younger children, you have a routine. Ten years ago, I would've
had, probably a different thing going on, but other than scheduled, out-of-town things, the
most variety we get now during the school year is like, going to the movies or something like
that.
08:48
And then, this is an interesting question that sort of breaks you away from the phone more,
it asks you, 'how did you first learn to navigate new locations?' did you use paper maps, did
you memorize landmarks, how did you do that sort of thing?
09:03
So, I remember in college, taking road trips, and we used an Atlas.
09:07
No!
09:08
Yes! We, I- we did an impromptu road trip to Vermont from Rome, Georgia with a map. I
don't think I could use a map today. And then, after that, it would be, like, when Mapquest
first came out, and you could print out directions to a specific location.
09:27
My mom still does that!
09:28
Yeah, I know, my aunt still does that, I don't even understand how that works either. And
now, I just, like, I don't think I could go fifty miles without- I can't go anywhere new without
Google Maps or Waze.
09:41
It's amazing how we become sort of reliant on these things.
09:43
I know, I still have an Atlas in my car, like, in case of the zombie apocalypse or something, I
couldn't use it, though.

�09:51
Ummm, and is there anything not reflected on your device that sort of, you use for locations,
and places, and things like that?
10:00
No. No.
10:02
No? Everything's on the phone?
10:04
Yeah.
10:05
And then, next part is going to be media, so social media is the focus of this one, so, I find
this to be the longest section, because people have a lot to say about their social media, but
I'm interested in posts, texts, photos, music, videos, TV shows, movies, games, all that
good stuff-- umm, these could be anything along that line, so you might have use in your
browser history, Google search, Netflix, YouTube, ummm, or social media, like Facebook,
Twitter, Instagram, Snapchat, if you're my generation-- or, unless you have a Snapchat?
10:48
Only for the filters. I've never snapped a chat.
10:55
Ummm, so based on what you see, what sort of apps or programs do you use to access or
produce media?
11:04
So, I do have Instagram, and I love Instagram, ummm, I have Facebook, and I hate
Facebook, except I do like seeing family and friends that aren't nearby. So, I'll stalk you on
social media, I rarely post anything or comment on anything. Ummm, that's it though, I
mean, I have a Snapchat icon here, but I don't know how to use Snapchat. I don't even
know what the point is. I don't have a Twitter, ummm, Pinterest.
11:41
Pinterest counts!
11:42
I love Pinterest!

�11:43
So do I!
11:45
Ummmm, yeah. I don't think I could design sets without Pinterest. Ummm, and I text in
complete sentences, which I've noticed is a generational thing.
11:58
Sometimes I do too.
11:59
Yeah? I can't stand things without proper punctuation. Ummm, but yeah, that's it.
12:08
I know I turned mine off, because of the aesthetics, like, I'll turn off capitalization and
sometimes I'll use punctuation12:15
Really? Oh my gosh, no!
12:16
Only sometimes.
12:18
Yeah, no, ugh, I can't handle it. But12:21
If I'm sending formal messages, then I will use- I will use proper grammar, but if I'm just
talking to my friends, no12:34
Yeah, I always. I mean, not always full sentences, but I never- I don't use acronyms a whole
lot or emojis. I don't even have special emojis. I just have whatever comes on the basic
keyboard. Uhhhh....
12:49
I've found it pretty funny, because my grandmother actually uses more acronyms in texting
than I do13:00
That's funny!

�13:02
Well, my Mom used one the other day on me that I didn't know what it was, ummm, I had to
look it up. But, yeah, I think in social media, so when, like Facebook and Instagram, when it
all first come out, I was very much into it, and now I- not.
13:19
No?
13:20
I think I could disappear from most of that world and be totally fine with it.
13:25
That's interesting. So, I think that sort of answers that question, but, ummm, is there any
sort of media that you produce or alter in some way? Like, do you make your own sorts of
videos, things like that, is there anything that you do? Nothing posted?
13:47
No, I really don't, I mean, not with media stuff, I photoshop things, but I'll take the suggested
video that Google put together for me, but no. And I don't post- I usually don't post anything
like that.
14:04
And then, tell me about your strategy for storing your media, like, what takes up the most
space on your phone, or how do you actually- the other question is, how do you keep it all
organized- so do you have folders on your phone?
14:18
Uh, yeah, so I do have the tiles, like utilities, photography, navigation, and anything that's,
like, loose, I put on the second page, because I don't want too much on here. Umm, so
probably photos take up the most, ummm, and my iCloud filled up like ten years ago, so I
just use Google Photos, and it automatically backs up. I also never delete a text, so I
probably should, I'm sure that takes up room, other than that I have no idea, because, until
my phone starts telling me I'm out of storage, I won't purge it of things. I never back up my
phone. So14:56
Oh no!
14:58
I know, you should- I should, but no.
15:03

�So, this is another interesting question that doesn't really pertain to the main theme, but it's
'how do you protect yourself with your media usage?' privacy, things like that, what's
important to you in terms of things like that?
15:20
Ummm, well I don't think I do, I mean, I shut off location services, but like, as far as social
media, I just don't put- I don't post a lot of things. I will post my dogs on Instagram, but
ummm, and occasionally my kid, or a family picture or something, but I just don't get into it, I
don't post anything political, I don't- 'cause I just am not willing to put forth the time to have
a conversation with people or an argument, or deal with comments and stuff like that, so
I've just sort of stepped back. I don't want to- I will have conversations in person, but I don't
want to deal. I think social media is now a time-suck to me, so I just tend to stay off of it,
unless I can browse right quick, but I'm not going to post anything.
16:12
And, is there anything not reflected in terms of media, do you still read the newspaper,
magazines, umm, radio, TV.... all that stuff that16:24
So, I listen to NPR, um, I have Spotify and I listen to a lot of podcasts on it, as well as
music, ummm, I do not have a newspaper service, uhh, but uhh, I subscribe to things
online. Ummm, and I have a few blogs that I read on the regular.
16:50
And, do you ever play video games at all? I noticed you said on here that your very first16:54
Yes! Nint- Old Nintendo! With, uhh, Mario Brothers and Duck Hunt! Like, the, had the
cartridge, you had to blow on it to get it to work. That was me and my brother, we had that
when we were little, so I was probably nine or ten or eleven when we got that, we do have
an Xbox at home, but mostly my husband and son play it. I like some games, though, I will
say my guilty pleasure is like Call of Duty, I like to kill people.
17:26
Oh my gosh, that's funny!
17:28
I know.
17:29
It's a good stress reliever!

�17:30
It really is. During the summer, when it's more relaxed, I will play video games. But not
much during the school year.
17:40
And then, finally, we've got your personal history and learning of technology. This is the
very last section, it sort of goes, how did you- how did this all begin? So, how did you start
using your digital tech, and also, it's sort of a twofold question, how did your relationship
with it change, from when you first had it, to where you are now?
18:01
Um, like, all the way from having a gaming console?
18:07
Yep!
18:07
Okay. So, I don't even remember when we first had a computer in the house, umm, I had to
have been in middle school. But my dad actually owned a computer company back when
people were just starting to like, put computers in their houses, ummm, and my dad and my
brother were techie people, like my brother is a computer genius, like, he- he's is three
years younger, and he- but he hit that time period that if you learned to code things, and do
like, you'll just make tons of money, and, and understand how computers work. I really have
no idea. I missed that mark. Ummm, but, so, technology's never been a huge part of my life,
really, even until iPhones. Cell phones- so, I got my first cell phone when I was twenty-one,
and it was an old Nokia brick phone, and my dad gave it to me when I graduated college,
and I put it in the glovebox of my car and was like "alright, I'll use this on emergencies", like
I did not understand the point of having a cell phone, and I did not get an iPhone until,
probably, I was thirty, and my husband got an iPhone so he got me an iPhone, and I
thought it was ridiculous- I did not need to have an iPhone19:33
And then what happened?
19:34
And now, I cannot live without an iPhone. But I still- I love it and I hate it, I have a ten-yearold who wants a phone so bad, and I refuse to get him a phone, but at the same time, I
cannot- not- I have to make a conscious effort in the evenings to put my phone down. And
that's just crazy to me, 'cause we didn't grow up that way. It just wasn't a part of life, to be
able to check your email and communicate with people constantly, it's a really weird thing
for, I think, because my generation is probably the last generation that grew up without

�those things. But has them now. So, now that we have kids, it's- it's a weird thing. That went
off on a tangent.
20:17
No, but it was a good tangent! So, of the sort of activities you've discovered so far, which
were the most complex for you to learn? What took you the most time to sort of, pick up?
20:35
Ummm, you know, probably social media. And I only say that because you know how, like,
Facebook will send you "in this day" of whenever, and when I see things from my first year
of social media or something, I don't think I had a clue of what to do, and what it was for, I
don't know that any of us really did, but they were so stupid, my little posts, like "having
coffee", or something- like, why? I would just broadcast what I was doing in life, and it was
for nothing! Umm, it's something a lot of people do. The creation and evolution of social
media is such a bizarre thing to me, ummm, and I still don't think I have it right. And maybe
that's why I don't post a lot of stuff. I, when I have, so like, I'll, you know, follow students on
Instagram and things as we get to know each other, and you guys are so clever and witty
with your stuff, and I will never be that way.
21:34
And then, ummm, are there any activities with your device that you wish you knew how to
do, but don't?
21:45
No, I think I do too much on it anyways. I don't even know what I'm missing.
21:51
And then, ummm, how about this one? Do you feel you have the digital skills to operate
effectively in a professional context?
22:00
Yes.
22:02
And, how are you gauging that?
22:05
I don't know.
22:07
You just, sort of-

�22:08
I just do. Umm, I have a stupid amount of self-confidence, so I assume I'm doing whatever
correctly no matter what. Umm, I don't know, I think so, because I think most of the time, in
a- you said in a professional way, right?
22:27
Yeah!
22:29
Most of the time, I think, in that, at least in this world, professional academia, we're behind
the times, so I'm a step ahead of that one.
22:38
And, in your own words, could you describe to me what you would consider somebody who
is digitally literate? What does that mean to you?
22:52
So, I would say it's just somebody who knows how to- I think the gauge is how well you
know how to use a smartphone. Whether it's Android or iPhone. But- like, it used to be, just
knowing how to operate Word and Excel, and things like that, but23:18
And it's funny how we've- how we've transferred from that professional context to23:22
When I think of who- so, like, my grandfather is ninety-three years old, and he has finally
gotten dow- like, he has an iPhone.
23:30
No!
23:31
Yeah, my dad got him an iPhone, like a couple years ago, and it took a long time, but he
can text, and FaceTime, and it's such a bizarre thing to him, like it took a long time to get
the hang of it, even though it's so intuitive. Umm, but yeah, and so, if you think about- it's
mostly the older generation who do not know how to operate smartphones and could care
less, I get it, but I think that's who we would consider digitally- digitally illiterate.
24:02
And, with that definition, would you consider yourself digitally literate?
24:07

�Literate?
24:08
Literate.
24:08
Yes.
24:10
And, we've sort of already talked about how you learned to be digitally literate over the
course of your time, going from video games to smartphones to social media to posting
about coffee in your day to day life, you know, but that's pretty much it. I just want to quickly
ask if there is anything else you would like me to know in the context of this interview,
anything I didn't ask that I should've- anything else you'd like to talk about.
24:41
Ummm, no, I think that was very thorough.
24:46
Excellent.
24:46
Thank you.
24:47
Perfect.

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&#13;
The following is an interview of Penelope Smith*, a Caucasian female born in the 1975-1980 age range. The interview was conducted by an Oxford College First Year student, also Caucasian and female. The interview focuses on a tour of a digital device of the research subject’s choosing, studying the past and present digital experience of a said subject for comparison to other generations.</text>
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                    <text>An Interview with a Manager at a Marketing Research Company About His Use of Technology and
Proficiency with Coding Languages
Archive of Personal Digital History
Interview #4 – Pre-1980 Birthdate
October 8, 2018
Introduction
This is an interview about digital device with C conducted by Hongjin Xiang. C is a male born between
1966 and 1970. He currently lives in Shanghai, China, and he was born in Hunan, China. He is a general
manger in a marketing research company, and he is proficient with coding languages.
Hongjin Xiang is a first-year at Oxford College. She is Chinese, and she comes from Shanghai, China.
Her intentions to interview C is to understand his daily activities and relationship with the community
surrounded by digital technology.
Transcript
HX: Hi! This is an interview about your digital device conducted over WeChat by Hongjin Xiang. Dr. Reid
is the principle investigator. You may use a pseudonym for confidentiality, a name or a letter will be just
fine.
C: All right, I can be C.
HX: Great! Now the interview begins. First, tell me about why you choose this device.
C: My old cell phone, as I tell you, it’s old. Then I bought this new one, and it is the most frequent device I
use in my daily life.
HX: Now look through your device and see what records of your last month activities you have on it. What
apps do you use, and what are your main activities?
C: The most common app I’m using is WeChat. Last month I spent most of my time traveling.
HX: Cool! Next, look through your device and see what records you have about people who you interacted
with last month. What apps do you use to communicate with other people?
C: WeChat. This is the most common app used for social communication in the Chinese community.

�HX: So, how do you decide which way of communication to use over another?
C: Um… For important clients or my parents, I usually call them, as I hope to get more information from
voice talking. In other case, I prefer to using WeChat, which is more flexible for my friends to provide
feedback.
HX: Now, look through your device and see what records you have about the places you went in the past
month. What apps have records of the places you visited?
C: I use WeChat and Camera to record my daily life. I stored my photos in Baidu Netdisk.
HX: What apps do you use to navigate locations? Do you remember how did you first learn to navigate new
locations?
C: I use Baidu Map in China, Google Map when abroad. In my car, I use Kailide Navigation. My first app is
Baidu Map though.
HX: Any apps that track your movement?
C: Yes, WeChat Sports.
HX: Any apps to check in to places?
C: No.
HX: Any apps to discover new places?
C: I often use Dazhong Dianping to discover new places such as restaurants.
HX: Cool. Now I would like to ask you about your records of media for the past month on your phone.
What apps do you use most to access or produce media?
C: WeChat again.
HX: What media do you use or create the most?
C: Digital photos.
HX: Examples of media that are very significant to you?
C: Um… Photos to record moment in traveling, such as when I travelled to the U.S.
HX: How do you store your media?

�C: I store all my digital photos in my PC, as well as Baidu Netdisk. For the photos created by cell phone, I
will store them in cell phone at first, and back them up to Baidu Netdisk as well.
HX: How do you share media?
C: WeChat again and again.
HX: Hahaha ok, any strategies for protecting your privacy with using media?
C: No at present, but I’m planning to buy a private NAS device, which is like a private cloud device, to back
up my private information.
HX: Any media not reflected on your device? It’s like you might read newspaper or magazines.
C: Yes, radio and TV.
HX: Now comes the final part. How did you start using digital technology? How has your relationship with
it grown throughout your lifetime?
C: I started using digital video camera about 18 years ago, as I wanted to record the growing of my
daughter. After that, I try to learn digital technology to create electronic album and video editing to generate
DVD etc. I enjoyed learning digital technology, as it makes my life more fun and provide happy memories.
HX: Aw. Which was the most complex for you to learn?
C: It was to create a DVD video, which needs video and audio editing and compression and burning. I have
learned software such as Abode premium etc.
HX: So, you use them for…?
C: Most for recording family life, and sometimes business.
HX: When and how did you learn it?
C: 15 years ago, from Internet.
HX: Any activities you wish you knew how to complete with your device?
C: I wish I had learned the editing and adjusting of RAW format photo generated by my Sony camera.
HX: Wow. Why?

�C: If I have learned it 3 months ago, I could adjust the exposition curve of the digital photo taken in my
daughter’s high school commencement.
HX: Aw… What are you missing to learn it then?
C: The new RAW format of Sony A7R3 is not supported in light room, and I could not find the driver files
for it.
HX: Ah… Sounds really complicated. Last question. Do you feel you have enough digital skills in
professional context?
C: Yes, I think I can. I have good knowledge in computer science and programming. And in the eyes of my
friends, I’m often pioneer in using digital device, and interested in learning new technology.
HX: That’s very cool! Any other thing you would like me to know?
C: No…
HX: Ok, then. Thank you so much for doing this interview with me!
C: No problem.

�</text>
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                <text>Interview #4 - Pre-1980 Birthdate&#13;
This is an interview about digital device with C conducted by Hongjin Xiang. C is a male born between 1966 and 1970. He currently lives in Shanghai, China, and he was born in Hunan, China. He is a general manger in a marketing research company, and he is proficient with coding languages.&#13;
Hongjin Xiang is a first-year at Oxford College. She is Chinese, and she comes from Shanghai, China. Her intentions to interview C is to understand his daily activities and relationship with the community surrounded by digital technology.</text>
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                    <text>An Interview with a Psychology Professor About Her Evolving Experiences with
Technology
Archive of Personal Digital History
Interview #10 - Pre-1980 Birthdate
October 4, 2018
Introduction:
This is an oral history interview with Dr. A, a Caucasian female, currently teaching at
Oxford College of Emory University.
Since my interviewee decided to use a pseudonym, I respected her decision and gave her
the pseudonym of Dr. A. The interviewee discussed the relationship of technology between the
social and digital interactions one may experience by using the specific type of technology.
Technology use differs from one person to another, and so Dr. A drew on her specific
experiences and how she viewed the device that she regularly used in her life. Thus, the
interview expands our understanding of what “digital literacy” means to different people.
This interview started after the briefing of informed consent and background intake, as
well as, the overview of the interview.
Transcript:
D:
Ma’am, so—um in this interview, I would like to ask you to take me on a guided tour of a digital
device that is particularly significant to you. And that you use it regularly, like your mobile
phones, laptop, desktop, computer, anything that you find that is—um—important in your life.
Dr. A:
Okay.
D:
And so—um—before we begin, do you have any questions or concerns?
Dr. A:
No.
D:
Okay. Thank you! Do—ah— so—um as you said before that you wanted to use your laptop. Can
you tell me the reason why you choose to use this device?
Dr. A:
So you mean for the interview?

�D:
Yes.
Dr. A:
—Or just in general? Okay, so—um I guess it's probably the device I use most frequently—
um—and I use it for work and all kinds of things.
D:
Yes, ma’am. Um—so for this part of the—um interview, I'm going to ask you like—um—what
activity Do you usually use this device for? Like, on your laptop y—there’s many features, apps
and you know, such as things that enable you to have access to a larger—ah—community or
information or of the community? What apps or programs if any, do you use to plan coordinate
or record your activities?
Dr. A:
So I used email a lot, and then—ah—the email program I use has a calendar function. So—um—
I used that to record things.
D:
So the calendar thing that like very important for almost everyone.
Dr. A:
Yes.
D:
Um—based on what you see on your devices. What are your main activities?
Unknown 1:53
Um—my main activity, I would say, well, email would certainly rank up there pretty high. Ah—
what else do I used? Ah—search—web searching for various things. Certainly, I used word for
writing papers and tests and all those fun things. Um—what other programs do I used?Ah—
PowerPoint for getting lectures together.
D:
Ahah.
Dr. A:
Let's see, I'm just looking at common ones. Ah—I used a statistics program when I'm doing data
analyses.
D:
Oh wow…
Dr. A:
And what else do I used? Ah—oh, I keep my—my photos on my laptop, so I used the photo
program.

�D:
Yes, ma'am. So of all these—um programs that you described, which one do you feel like is the
most important to you? Like, you have to use it or else…
Dr. A:
Probably email.
D:
Yeah, I heard from Professor that they have to check their emails so many times a day.
Dr. A:
Yes.
D:
Um—what patterns do you noticed in your activities and the role of your device played in them?
Dr. A:
Can you tell me a little bit more what you're asking?
Unknown 3:14
So it's kind of like—like—um you know, how you describe your regular activities. What do you
notice that—that’s, you know, your laptop enable you to do like—like, what kind of patterns do
you find that you do? Do you have to refer back to your laptop regularly to do this device, or you
know, what sorts of you know…
Dr. A:
So gosh, I feel like, I use it constantly. If I'm in my office—I’m, which is, you know, much of
the day I am sitting in front of my computer. And so, I'm regularly switching back and forth
between—so I always have my email and my calendar up, but then I might be working on, you
know, slides for class tomorrow, or writing—ah—you know, working on some writing for
research, or can I think what else? So, I’m—I switch back and forth a lot in terms of what I do,
but it’s—I use it pretty much all day, every day (laughter).
D:
(Laughter) So would you say that is like—very important to you? Like, if you forgot your laptop
at home one day (laughter)? Like, what will happen?
Dr. A:
I would go home to get it (laughter).
D:
(Laughter)
Dr. A:
I mean, yeah, I can't really get through the day without it.
D:

�Yes, thank you. Um—what other important activities that are not reflected on the information of
your devices. So what others thing that you do that, you know, doesn't necessarily involving your
device that—you know, you don't need it, and it doesn't reflect on that type of activities?
Dr. A:
Oh, so work related things or outside of work? Or what do you thinking?
D:
It could be work related things that—because you do work and you have, like, use your laptop in
order to do work. It could relate it to that, or it could be something else that, you know, you find
important in your life, and, you know, you don't necessarily use…
Dr. A:
Oh, okay, um, well, I try not to use it—ah—all the time at home (laughter). Um, so I tried to
have time during the day where I don't have my laptop going, and I'm with my family, my kids
and things like that. Um—at work, like during regular, you know, workday hours—um—the
only time I'm really not on my computer is if I'm in a meeting or—ah— meeting with students or
teaching—when I'm teaching, I'm not on my computer. I'm usually on the computer in the
classroom.
D:
Yeah (laugh).
Dr. A:
So I would say at work, there aren't a lot of times that I'm not using it. But at home, I try to—
ah—try to minimize the amount of time.
D:
Yes, ma'am. Thank you. That’s very insightful. Because I think—I should stop using—
Dr. A:
—I know, I know.
D:
—it now so I don’t…
Dr. A:
I mean, one way that I think a lot of people use their devices and computers would be for, you
know, like watching movies or things like that. And I don't usually do that on my laptop. I mean,
I might watch TV or something, but on an actual TV (laughter), not my computer. So I would
say I don’t—I don't use it a lot for sort of non work related things. Um—like I said, I keep my
photos on there. But so that would not be work related—but—ah—that’s about it.
D:
Yes, ma'am. Thank you. So for the next section, I'm going to ask you about the people and your
social media interactions with your—with people around you through like, your text messages,

�your emails, your records, or any orders—other type of social media platforms that you use, like
Instagram, Facebook, Twitter, and or, you know, video calls such as Skype or FaceTime.
Dr. A:
Okay.
D:
And so I'm going to ask you like, the role of it in, you know, in—in your communication with
other people and relationships that, you know, those apps and program help you to achieve or to
form?
Dr. A:
Okay.
D:
So what kind of apps or program if any of you use to communicate with other people?
Dr. A:
So—um— to communicate with others, I used email. Um—I text though not with my laptop
with my phone (laughter).
D:
(laughter)
Dr. A;
And what else do I do—Facebook? Um— I'm trying to think—those are really the only ones I
use. I don't have an Instagram account, or um—Snapchat, or—what else and I don't really Skype.
I have used Skype, but I don't use it regularly. So it's really just those three email texting and
Facebook. Yeah.
D:
Um, what patterns do you notice in your communication and the role your device play in?
Dr. A:
So patterns and communication? Um—well, I guess specifically with my laptop email would be
the main one. And so I use it for communication—um— both professionally and personally. So,
you know, professionally—um—that’s how faculty communicate with one another, or you
know, I communicate with—with colleagues and collaborators at other universities, primarily
through email. Um—you know, committee work on campus, we're constantly emailing things, so
I use it a lot that way. And then patterns in terms of—um—other sort of personal things, I guess,
keeping up with friends, texting—ah—my parents, keep emailing, texting my parents, and then
texting—ah— also communicating with my—my kids with friends, things like that.
D:

�So, you know, the one that you—ah—described, which one do you think would be like the
thing—that—the program that you would use the most like not at your work per se, but in
general?
Dr. A:
Oh okay. So um—probably still email. I think—I mean texting is important to me in terms of
being able to communicate quickly and easily like with my kids, or with my husband, but other
than that, email’s probably the most important one.
D:
Yes, thank you. Um, so what type of other interactions that you know—you don't use your
device for that isn't reflected in the information on your device?
Dr. A:
Oh, that I don't use my device for? Um—well, lots of face to face interactions, for sure
(laughter).
D:
(laughter)
Dr. A:
That would, I guess, be the main one and phone calls—ah— you know, actually picking up the
phone and talking to people. Um, I mean, I guess that's the device though, but are you
specifically asking about my laptop or just devices in general?
D:
Just your laptop.
Dr. A:
Oh, my laptop. Okay. So, um, yeah, I mean, primarily face to face interactions.
D:
Yes, ma’am. And I found out I like really—important—I’m not a big person on texting. You
know, people like to use computers or any type of digital media to communicate, but I'd rather
go out and find people to talk with.
Dr. A:
Yeah.
D:
It’s more fun than— (laughter)
Dr. A:
Yeah, definitely (supportive)!
D:

�Yes. So in the next session, I'm going to ask you about, you know, the places that you interact
with using your device like there's certain apps and programs that allow you to navigate like you
know, Google Maps, service location data on your on your phone, or local based social media
that facilitate any type of you know—um— transportations, and as well as your calendar when
you know, you have calendar to remind you of where to go, what place you need to be in at this
moment, this hour, this time and so—um—if you have any sorts of device like that—um—what
do you—which apps or programs you often used to navigate to discover location?
Dr. A:
Um—well, so I guess on my laptop, it would primarily be just the calendar function. So I put
everything, you know, all my appointments and things like that—meetings on—on my calendar.
So I would be pretty lost if I didn't have that. I—I don’t—I don't try to remember things in terms
of where I need to be when, I just throw it all in there and hope for the best. Um—in terms of
other sorts of things, I guess, I don't really use my laptop so much for the other things that you
mentioned. It is my phone more for, you know, like using maps to get places or to find my way
around, but, um, but don't really use my laptop that way.
D:
Yes, ma’am. And one other important things that I want to—um— mention is that on all devices,
they have this thing called surface—oh no, location services—
Dr. A:
Ahah—
D:
—which mean it allowed people to track you on your laptop, do you have that kind of, you
know, function or feature turned on? Or you keep it all for?
Dr. A:
Oh, I don't even know it's a good question. I'm not sure.
D:
Yeah, because you know, people could like usually if you like displaced your laptop—so you
also use Apple laptop—displaced your Apple Apple laptop, and maybe you have the location
service turn on, you could potentially able to find your laptop, like, where is it the things like
that. But if you don't have it turned on, then of course, it won't be able to track your location.
Dr. A:
Right.
D:
But um—the tracking of location could be a very scary thing because others people could really,
you know, get the information, you know, through the service tractor.
Dr. A:
Ahah.

�D:
Yes. Um, do you often use your laptop to find places? Like to look on maps, or any thing to like,
find any type of place?
Dr. A:
Um, oh, sometimes I guess I did not frequently, but occasionally—find me—if I'm looking. So if
I happen to, you know, needs to look up where something is located—ah— occasionally I'll look
up—um—- my kids are playing on sports teams, and I have to look up where the school is that
they're playing at or something like that.
D:
How did you first learn how to navigate to new locations? It doesn't have to be like using any
sort of device—like it could be just like memory or remember the landmarks and everything. So
how do you first learn to navigate?
Dr. A:
How do I do it? Now, if I have to go somewhere new or you mean when I first started?
D:
Yeah, first started.
Dr. A:
Oh. So I mean, when I first started having to find my way around—ah—when I first was driving
or something like that—um—none of this stuff existed.
D:
Yeah (laughter).
Dr. A:
I had paper maps that I would use to—ah—in graduate school. For example, for a couple of
summers, one of my jobs was to do interviews, like what you're doing with families with
children—it was a research project. And so I had to find people's houses all over the city where I
was, and I had this massive map. I mean, it was huge, that had like, every possible road on it.
And so I would, if I knew where I was going, if I had to go to find a new home, I would, you
know, study up before I left and figure out exactly what I needed to do to get there.
D:
Yeah ma’am, like, currently, I'm really struggle and reading like paper map (laughter).
Dr. A:
Yeah (laughter).
D:
Like before, when I go to the—um—when I came to visit Oxford, and I have to figure out what a
building is. I just looked at the paper map and I go like—I can't do this (laughter)!

�Dr. A:
Yup!
D:
Like not—this is not something for me to do.
Dr. A:
Yes. Well, you would have been able to probably in the past if you'd had to (laughter).
D:
(laughter) Yes, this is something I found out really insightful. When you know, people have to
learn things—
Dr. A:
Yes.
D:
—or all sorts of things like that. Um—so in the next part, I'm going to ask you like—the media
that you usually use it on—like the media is such as like social media posts, text, photos, music,
video, TV shows, movies and game that you read, listen, watch or play, or it's something that
you created or distributed. So any type of medium like that would considered to be a media, and
I would want to find out like, what apps or programs do you usually used to facilitate, you know,
the creation or, you know, the sharing or, you know, something that you do?
Dr. A:
Okay. So, you mean, just what are the programs that I use to share that kind of thing?
D:
Yes ma’am.
Dr. A:
Um—so, again, I guess email would be the primary one or maybe Facebook—ah—posting
photos or something like that on Facebook.
D:
Yes ma’am. Would you say like—like if you were to produce something like you produced have
written paper, you know, PowerPoints or any kind of multimodal media, what sort of program
would you use it for?
Dr. A:
What, how would I create it? Or how would I get—
D:
—yeah—um—so what program you use to create those?

�Dr. A:
Oh, I'm so Word Documents or a PowerPoint, but that's probably—that’s probably about it. I
don't create a lot of stuff on my—on my laptop.
D:
Yes. Um, can you give me some example of the media that is especially significant to you like
the usually, like do you usually watch any type of movie TV shows? Or—or it could be like,
photos that you save on your laptop, or you know, music that was saved on your laptop and
things like that.
Dr. A:
Um, I guess I don't really—ah—the only thing I really do on my laptop that way would be
photos.
D:
Yes ma’am. So yeah, my— my parents are to like, they’re—they like taking—they start to really
taking a lot of pictures now that, you know, the camera is so relevant nowadays. It is like you
just pull out your phone and took pictures and so on. They're like devices, they would have loads
and loads of pictures.
Dr. A:
Yes. Yeah. I am—I used a regular digital SLR camera, but then I always download everything to
my computer.
D:
Yes. Um, can you give me some examples of the media you produce or altered in any ways?
Dr. A:
On my laptop?
D:
Yes, ma'am.
Dr. A:
Um, I guess just photo. I mean—I don't usually—I don't produce them that way, but alter maybe.
I mean, occasionally I play around with them and, you know, change the colors or something
like that, but not very much.
D:
Yes, ma'am. Thank you. Um, tell me about your strategy for storing your media, like, how do
you manage, you know, your photos, your music, your TV shows if you have any?
Dr. A:
Um, so I have some external hard drives. And I just try to frequently, you know, copy stuffs over
to that, but I don't do anything very sophisticated to store it or organize it.

�D:
Yes, ma'am. Um, can you tell me about strat—any strategies that you may have for protecting
your privacy with your media usage?
Dr. A:
Um, so, I mean, we have through the Emory system, you know, logging on to email and things
like that is fairly well protected, I think, but I don't really do anything specific to…
D:
Yes, ma'am. I think like, regular password on a computer.
Dr. A:
Oh, yeah. Yeah, so right. I have a password and things like that, but nothing out of the ordinary.
D:
Yes, ma'am. So what important media that is not reflected in the inflammation on your device?
For example, you may read newspaper or magazines, listen to the radio, watch TV, go to the
movies, or play video games, or you may be involved in creating such media. So, you know,
what types of things that you do that doesn't involve your device?
Dr. A:
Um, let's see. So well, I just mentioned taking photos. I use a camera to do that. Um—movies
and TV—I just watch TV on a on a TV (laughter).
D:
(laughter).
Dr. A:
I like to go to movies—in the movie theater. What other things do I do? I guess reading—ah—I
didn't think about that earlier, but yeah, I—I do read the newspaper a lot on my laptop. And so I
don't get a hard copy of the newspaper anymore. What else did you mentioned? Oh, listening to
the radio. I do that a lot. When I'm driving. I listen to the news. What other things do I
do?Reading? I like to read magazines, sometimes, so by actual hard copies of magazines, or
journals, academic journals. Sometimes I still read the hard copies. Hmm—those are the main
ones I can think of.
D:
Yes, ma'am. So my question is, do you usually read academic journals or finding information
through your laptop?
Dr. A:
Yeah, I would say, usually, I used—to use my laptop to do that. I'm searching, you know,
through the library or various databases, but I still get some journals, the hard copy. And so I
read them, you know, that way.
D:

�Yes ma’am, thank you. And so this is the last part of the interview.
Dr. A:
Okay, great.
D:
And in this final section, I would like you to reflect on your history with the device and the apps
that you shared with me. So it going to be focusing on how you learn to use them.
Dr. A:
Ah, okay.
D:
It's a process of how you, you know, able to use the device that you are using. So, um, how did
you start using digital technology? How your relationship with it has changed over time?
Dr. A:
Oh, it's changed a lot over time! So I guess the first time I ever used a computer was—when I
was in college. And there was a little computer lab in the library—um—so this was before the
time that anybody would have had a personal computer. I went to college with a—with a
typewriter. And it—it actually gets—what’s called a word processor. So it had like, it could store
maybe a couple of lines of text. But we had a computer lab in the library for the whole campus.
And there were maybe, I don't know, 20 computers or something like that. So that was the first
time that I ever used a computer. Occasionally, I'd have to go—I took a computer science class,
so we'd have to go do stuff in the computer lab, or—I’m trying to think—once I got into college
a little bit further and started learning statistics and various things like that, where I need to use
computer programs. I didn't have one myself, but the psychology department started getting their
own computers. And so I learned through classes that I took and things like that. So instead of
just kind of having it and figuring it out, usually I was directly, which I think is how a lot of
people learn now.
D:
(laughter).
Dr. A:
Um—a lot of the things that I learned when I first started using computers, you know, it's
directly taught by professors, you know, here's how you do this.
D:
Yeah.
Dr. A:
And then you asked kind of how it's changed over time. I mean, it went dramatically from, you
know, having like 20 computers on campus for the whole entire campus to—people have—by
the time I got to graduate school, that was the first time I actually owned my own computer. And

�so I had it, you know, in my apartment. And so that was a big change to actually own a
computer.
And then I didn't get a laptop until, maybe, gosh, my last year or so of graduate school. And that
was a huge—ah—that was a big step to be able to, you know, carry it with me and have a
computer that was portable. And then I mean, other technology. So my phone is the other device
that I use regularly now, and I didn't have a phone until I was an adult (laughter).
D:
(laughter).
Dr. A:
They didn't really exist prior to that.
D:
That is something I could relate to because I didn't actually have my phone until I enter high
school.
Dr. A:
Okay.
D:
It's because my mom started worried that you know, in high school, you have to do a lot of
extracurricular activities.
Dr. A:
Yeah.
D:
And so she was like, well, you—we need communication somehow, and so that's the first time I
get my phone. But before that, I don't have a phone going through school or laptop at all.
Dr. A:
Yeah.
D:
I just get my laptop and my phone as well when I entered high school.
Dr. A:
Uh huh.
D:
Ma’am, so from, you know, from the process of you learning how to use a computer, what do
you find is the most complex and difficult for you to learn?
Dr. A:
Um, so I—ah—I don’t really know how to solve technology problems.

�[Interruption]
Dr. A:
Okay. Um, yeah, so if something goes wrong, I don’t—I'm not very good at fixing it. So we have
a fabulous IT department at Oxford. And so if something goes wrong, I call them immediately.
So I'm not great at—that’s hard for me. I don’t—I don't really understand computers very well.
So if something isn't working the way that it's supposed to be working, I'm not great at being
able to figure out on my own how to fix it.
D:
Yes, ma'am. Like programs that you particularly find—okay, can you give me like some
example of the programs that you particularly find difficult to use?
Dr. A:
Programs? Um, well, gosh, I'm trying to think (pause). I’m try to think of a specific kind of
program (pause). There's some statistics programs that—that I use that I find challenging
sometimes, but just the kind of everyday programs that I use. I can't think of any that I find
particularly challenging.
D:
Oh, it's fine. Um—do you usually, can you—well, can you tell me how, or when you learn to
complete or, you know, overcome, you know, difficulties that you have with, you know, your
computer—your laptop?
Dr. A:
um, I would say I’m getting better at and well, computers, I think are getting a lot easier to figure
out, and they're more intuitive, especially Macs. I feel like our—ah—kind of intuitive, and so I'm
getting better at just sort of trying things. And instead of being afraid that like, “Oh no if I do
something wrong, I'm going to break it or so?” But I would say I'm not over that fear completely.
D:
I could understand (laughter).
Dr. A:
(laughter).
D:
When I was downloading something, I’m making sure that “Will this break this computer? Will
it go so slow that I can't do anything?”
Dr. A:
Right.
D:
Yes, ma'am. Um, can you tell me about any activities you wish you knew how to complete with
your device?

�Dr. A:
Um, let's see, I guess I wish I were a little bit savvier at using social media. So—um—ah—and
I— I don't think it would be hard to do, I just have not taken the time to do it. So I'm not on
Instagram, for example, or Twitter, not that I really want to be on Twitter. But uh, yeah. So I
don't know. I just don't have experience with those. So kind of learning more about other types of
social media might be helpful.
D:
Yes, ma'am. I’m also lack of—lack of experience.
Dr. A:
Yeah,
D:
Those things to like—I don’t usually, like I mentioned before, I like talking to people face to
face and actually initiating meets up and stuff like that instead of using social media. So I'm not
really a savvy user either.
Dr. A:
Yeah (laughter).
D:
So I could completely understand that. Um—so do you feel like you have the digital skills to
operate effectively in a professional context? How so? Can you tell me about how you are
gauging that?
Dr. A:
Hmm. Um, yeah. So I think for the most part, I would say yes. Again, I think we're fortunate at
Oxford that we have—we have a great IT part—department. And we also have a group of people
who are really focused on academic technology. So they are constantly showing us, you know,
new programs and new ways of using technology in our teaching. So I rely on them a lot to help
me. And occasionally, I will go to them and say, “Hey, I want to do something like this, is there
a way that I can do that?” So I tend to seek out help if there are things that I need help on. So as
long as I am able to do that, then I would say yes, I— I feel okay about having that the skills that
I need to, you know, to, to do what I need to do at work.
D:
Yes, ma'am. Um, for your personal contexts? Do you feel like you also have the necessary skills?
Dr. A:
Um, yes, and no. Now that my children are getting older, I will sometimes hand my phone to one
of them and say, “Can you fix this for me?” or “Show me how this works?” So, I mean, yeah, I
think—I think I'm doing okay. But there are certainly things that I don't know and don't
understand (laughter).

�D:
Yes ma’am. Um—how would you describe someone who is digitally literate?
Dr. A:
Digitally literate? Um—well, I guess I would— I guess I think about that in terms of—sort of
along the lines of what you were just asking—ah—of, you know, if you have a—have a question
or something you want to do that uses digital or uses technology that you either know already
how to do it, or know how to get the resources that—you access the resources that you need to be
able to do that. Yeah, so I guess I would think about that it's digitally literate.
D:
Yes, ma'am. Um, how would you—would you consider yourself digitally literate? If so, how do
you learn to be digitally literate? If not, why not? Would you still like to learn in order to be
digitally literate?
Dr. A:
So I guess I would think of that more on a continuum. Um—so in—certainly in the ways that I
feel like I need for my job, or even for the most part in my personal life, I would say that I'm
digitally literate. But I also know that there are many, many, many, many things that I don't
know how to do. And yeah, so I guess I think about it more as a continuum than kind of an either
or digitally literate or illiterate. So I fully recognize that there's a lot more than I could learn,
but—um—but I guess I feel like I have what I need, now.
D:
Yeah. That’s is really, like, I feel the same thing. Like there's a lot of people able to use this very
complex program, and I won’t—I don't know how to use them. But I still feel like I know
enough in order to facilitate what I'm trying to do. And so that would be something I consider to
be digitally literate as well. So—um—is there anything else you would like me to know? Is there
is there something I did not ask that I should have asked?
Dr. A:
I don't think so. If you and as you're writing your paper, if you have other questions, and you
want to come back, feel free to do that, but I don't know if anything else to tell you.
D:
Okay, thank you very much!
Dr. A:
Sure!

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                    <text>An Interview with an IT Professional About How His Experience with Technology Shaped
His Career
Archive of Personal Digital History
Interview #8 – Pre-1980 Birthdate
October 11, 2018
Introduction
Seth Tepfer is an adult male that was born in Wisconsin from 1965-1970. He is a white male
that speaks English, and works as the Director of Informative Technology at a college in
Georgia. He knows how to use HTML, Pascal, Coldfusion, and C. His device for this interview is
a MacBook Apple.
Transcript
ST: So myself, I’m a dad, I have two kids, a ten year-old and a thirteen year-old, I’m a husband,
been married since 2002, and I live in Decatur and work out here in Oxford, my big passion is
dance, so I’m a caller and a dance organizer, I travel all over the country dancing, I play games
a lot, I guess those are the big areas of my life, so I work and teach here at Oxford, I do a lot of
project management, which means I have a team that reports to me and I give them directions
to what we’re looking to improve or enhance here at Oxford, or I look at processes here at
Oxford and I say ‘Oh, how can we make them better?’ so I have a desktop system with an extra
monitor that I use for communicating with my team and clients and planning out projects and
stuff.
JC: So, can you tell me a little bit about why you decided to choose your device for this
interview?
ST: Absolutely, so I have a desktop, a laptop and a phone, and I was looking over the questions
you were going to be asking, and I was thinking about how I communicate with people, and a lot
of times the communication is fluid, for example I might receive a text on my phone, and I might
respond to it on my computer, and then our conversation would morph into emails, or on
Facebook, and it sort of goes from one to the next, and it could cross in all three, my desktop,
my laptop, and my phone, but a lot of times my thinking requires more space or I need to type
faster than I can on the phone. And wherever I am, I’ve got my laptop with me, whereas my
desktop stays there and if I’m doing any sort of something that requires thought, my laptop is
where I go, so that’s why chose my laptop.
JC: And to start, I’d like to ask you to look through your device to see what records you have of
the activities you were involved in during the past month. You might have records of activities in

�a calendar app, for example, or in a to-do list, in invitations to events through social media, or in
a journaling app.
ST: Let’s see… So, I have notes, but often times I will set up my to do list in something called
monday.com, that’s my work do to list, so I’m not sure how to break this up for you.
JC: Oh, it’s okay! You just have to let me know what apps or programs, if any, do you use to
plan, coordinate, or record your activities?
ST: Oh, so list them all, right. Okay, so monday.com is an app that I use for work, for tracking
tasks and activities and as part of IT we use a program called ServiceNow, which is where we
log help desk tickets whenever people have a request for anything, so that’s sort of my official
list, whereas monday.com is projects and larger things, more than just individual tasks. I have a
notepad, apple notes, that I use to just track quick ideas and things I don’t want to forget, like
‘Oh, don’t forget to set up a time with Jocelyn about meeting for lunch’ I just write that down
there, and then I can forget about it and come back to it later and it’s there. And of course,
email, but I get so many emails it’s kind of overwhelming. That’s how I’m keeping track of my
tasks.
JC: So, based on what you see on your device, what are your main activities?
ST: Notes. It’s free form, it’s quick and easy because it’s so fast. All the others require extra
logins, require a specific format, it’s also the messiest but yea. Just those notes.
JC: Okay, and are there patterns you notice in the activities you are involved in?
ST: Well Definitely I will jot ideas down in the notes, and then from there I’ll go back to email and
send out emails, or send out calendar reminders to set up, or a lot of times I’ll set up calendar
items as reminders, like ‘oh, I need to connect with this person in two weeks so I’ll just set up a
calendar item to remind myself to email them in two weeks.
JC: Are there any other important activities are not reflected in information on your device?
ST: At work sometimes, I have a piece of paper of things I want to work on, or when I’m driving,
I’ll write things down that occur to me on the commute, so when I get to work I can type it up in
notes or send out a quick email, so just paper, still.
JC: Cool, okay. So next I’d like to ask you to look through your device to see what records you
have of the people you were involved in during the past month. For example, you might have
records of people you contacted, or who contacted you, in your phone records, your text
messages, your emails, your social-media interactions, or your video calls (such as Skype or
FaceTime). Please provide roles or relationship names (such as mother, father, boss, coworker) rather than people’s proper names.

�ST: Sure. So as I said I’m a dance organizer so I’m communicating with other dance organizers,
people that I organize events with, as well as people who are organizing different events, and
are coming to me for advice, so we’re talking about suggestions, and so that happens over text,
which I get on my laptop, as well as my phone, and email, and Facebook, Facebook
messenger, going back and forth on that. And same for like when I’m setting up an events, I’m
calling musicians, and other artists, and talent, so that again is over text, email, Facebook, and
I’m also a caller, so I get asked to call dances at other events, so again over email, Facebook,
and it’s amazing how people contact me through any of those, and often times I will say okay,
we need to move this to email because Facebook messenger is not robust enough for me to
have extensive conversations, talking about details and such.
JC: So how do you decide which mode of communication to use?
ST: So certainly, I’m happy with text and Facebook messenger for starting conversations, but
when conversations are getting more in depth and are going to require more thought, or more
details, I want to move to email or phone. Yea. So, text is only, I just get… It’s too tedious, I
mean I can text pretty quickly but it’s still too tedious to do that using the phone keyboard.
JC: And are there any patterns that you notice in your interpersonal communication?
ST: Well I’m thinking about the process of hiring or getting hired talent, a lot of times the easiest
way to get a hold of somebody is text. So, if I want to hire someone, I email them and ask them
about their availability, and then we continue the conversation over email, that’s very common.
JC: Would this be for dance or IT?
ST: This is for dance. So, for IT, in my work world, it’s almost all over email. Though there are
times I’m impatient and I’ll actually call people, but that’s pretty rare these days, most of the time
it’s through email. Because most of the time I’m sending out a question or I need help, and I can
wait on it while I work on other things, but sometimes when I’m working on a project and I’m
stuck, I’ll call someone, so they can give me a quick answer to support it. And I’m just thinking
about my personal life also, so with my spouse, one app I have not mentioned is that we have a
to do list called wonder list that we use for our shopping list, so we might go back and forth like
‘who’s going to go shopping’, so I might text her things to add to the shopping list, which is silly,
because you could just add things onto the shopping list just as fast, but, or I might be in the
store and I’m actually doing the shopping and she might text me rather than adding it to the list,
so that’s really fuzzy, like we have a list but we also text, and I know she likes to use Instacart,
and I’m resistant to using Instacart, so I’ll text her to put shopping list items to Instacart, but I still
like shopping
JC: It’s just like kind of what’s convenient for you?
ST: Mhmm, convenience is a big deal.

�JC: And so now I’d like to ask you to look through your device to see what records you have of
the places you went during the past month. For example, you might have records of places on
your calendar, in a mapping application such as Google Maps, in the Location Services data of
your phone, in location-based social media such as Foursquare, or in self-tracking apps such as
the ones used for fitness.
ST: Sure, pulling up the calendar now. So, precisely a month, huh. I mean the reason I’m saying
that is it’s been a busy month. This weekend, we’re going to Seattle, I have a cousin who’s
having a big family event, so. Last week, I don’t know when you mean travel… so I live in
Decatur, I work at Oxford, we had some good friends who are looking to organize a festival in a
small town called Pine Lake, so we went to that, I took my son to see a movie on Friday, I mean
everyday I’m driving to Oxford and back.
JC: Do you use apps or programs to record the things that you’re going to?
ST: It’s all in my calendar, so yes. So, my outlook calendar tracks where I’m going, and where
my wife is going, so we can communicate and plan. I do use google maps but really for traffic,
not for travelling.
JC: And so, are there any apps or programs specifically to track your movement?
ST: You mean like Fitbit?
JC: yea, or like kind of like find my iPhone?
ST: I don’t really do that, I mean I will use google maps for finding where I am and where I’m
lost, and how far I have to go, but other than that, no, and that’s on my phone too.
JC: Do you use any apps or programs to check in to places?
ST: Uh google maps, sometimes I’ll do that on my laptop or desktop, then I might do the search
and send it to my phone so it’s there for later, because that way it’s already set up while I’m
driving. Uhm I noticed something that we haven’t talked about. So I’m organizing dance events
with other people, we’re working together, and one is a very big event that happens between
Christmas and new year’s up in Maryland, and so there are four other people on the committee,
we use a technology called zume, it’s audio and video conferencing, and we every week we
have a conference call on that, if we need to do screen sharing I use that on my app, or also it
works on the phone and my desktop. And also, we’re constantly sharing documents, working on
budgets, staff lists, schedules, scholarship descriptions, all of it’s in google docs, and we’re
working collaboratively back and forth on that. I don’t know if that’s anything interesting or
different for you, but it’s different apps, so google docs and google spreadsheets for
communicating that way, and sun for audio and video technology. And actually yesterday, on a
totally separate things, I spent a lot of time on powerpoint, communicating with my other people

�in the college about service anniversary, birthdays, and setting up slides, and so we were
working collaboratively on that as well.
JC: And how did you first learn to navigate new locations?
ST: What do you mean new locations?
JC: Like going from point a to point b, how did you first learn how to do that? Like using maps,
or
ST: Yea, yea I was like are we talking about maps? Or okay. Uhm Yea you know it would be
even before maps though, I would just get lost and find my way. No I’m thinking about when I
was first independent, I would be riding my bike around town, and I would just wander around, I
mean I’d been driven places before so I’d have a general sense, but otherwise I’d ride my bike
to build my own mental map, and then when I first moved to Atlanta, certainly I used paper
maps, and now of course, I just use google maps. It’s just the default. Like we’re going to
Seattle this weekend, and we’re using google maps to plot where our hotel is, and all the events
are, and where we’re going to go visit.
JC: So you don’t really use the way that you used to use, now?
ST: Exactly.
JC: Are there any apps or programs you use to discover new places?
ST: My favorite place when I’m going somewhere new is Atlas Obscura, it’s sort of like yelp, but
it’s about places people wouldn’t normally think of and go to, so when you go to any city, you
can look it up on atlas obscura, and it shows you all the quirky and fun things to do in that city.
So it’s sort of like trip advisor, but for off the beaten path kind of stuff.
JC: Oh, that sounds cool. Do you like using it?
ST: Very much so, yea. It’s easy to use, and it’s a lot of fun, and I can look for kid-friendly
things, I can look for adult things, I can look for nature centered things, outdoor activities, indoor
activities, things that take just a little time, things that take a long time, so like in Seattle, under
one of the bridges, there is a big cement troll that somebody has sculpted, and it’s so big that in
it’s hand it has an actual volkswagen, and it’s made out of cement, and it’s got it’s hand around
an actual Volkswagen, and they call it the troll bridge, and it’s a fremont troll, and there’s like a
soda machine and nobody knows who stocks it, but it has these buttons called mystery soda,
and you come to it and you push the button and you get some weird sodas that you’ve never
heard of before, and these are the types of things you would find on atlas obscura.
JC: Okay, cool. So in this last section, I’d like to ask you to look through your device to see what
records you have of the media you used during the past month. For this section, I am interested

�in social media posts, texts, photos, music, videos, TV shows, movies, and games that you
have read, listened to, watched, or played, or that you yourself have created and distributed.
And from your history, I’d like to ask you what kind of apps or programs do you use most to
access or produce media?
ST: So I mostly listen to music on amazon music, I have from decades I have probably seven
hundred and fifty CDs, a lot of it is from bands that play for dances, so most people have never
heard of them, so I digitize and upload them onto Amazon music, and so that will probably
change, because amazon music is changing their personal music service, so I’m going to have
to transfer all that stuff, probably I’m going to transfer it to google music. And originally it was all
in apple, but now anyways. So when I was teaching the dance class I was using amazon music,
but occasionally it would go down, so I would switch to google music, um so I’m using both of
those apps. So I’m often producing training videos on how to use applications, so those videos
actually I’m just doing a screen capture and I’m using zune, because zune does that screen
capture very nicely, and then I use quicktime to edit it. I have used imovie before, and final cut
pro, but I rarely do that level of detail in editing videos. I use Facebook, um, so I’m watching
strom videos of hurricanes, a lot of political stuff, and music again, a lot of bands that I work
with, a lot of musicians that I know, so they're sending me music, occasionally they’ll send me
stuff on dropbox, but mostly it’s just connected, uploaded, um I’ve used spotify a little bit but it’s
not my primary source for music and stuff. Um, youtube, I use a fair bit of youtube, my children
are on youtube constantly, knowing them, but since we share the account, on my history, you
find a lot of all these minecraft videos or smosh videos, and occasionally I’ll watch, because
some of them are really funny, like the try to make you laugh thing is just hilarious, a lot of
political parody videos, but apps, I use Facebook, youtube, I don’t really use vine, instagram,
snapchat, twitter, and sometimes I really feel like I should not be using Facebook. It’s just so
exhausting, and it wears me down, but because I’m a dance caller and I travel all around the
country, I have friends all around the country, aspiring callers, aspiring dance organizers, and
people who I dance with, so I’ve got like 2500 friends, so I’m hesitant to cut Facebook off
because of that, and I do try to stay aware of people with different political mindsets though
that’s sometimes really disturbing and hard.
JC: Why do you think you prefer one app over another, like why do you think you use amazon
music most often over others?
ST: Well amazon music, well at least when I started, had the best selection of music that I
wanted to listen to at the price I was willing to pay, and I was able to upload my music there
pretty easily. Now that they’re ending their personal music service, I’m going to have to switch
because I have um, like when I’m calling dances, I have my music stored in amazon so it’s an
easy playlist to use, so I’ll be switching to google and since like when I’m going to call a dance I
need to pull up google music and have that playlist ready to go, and since that’s where I’ll be
living, I’m just going to switch all my music over to google
JC: Can you give me some examples of media that are especially significant for you?

�ST: Music. I listen to music all the time, when I’m working, when I’m commuting, WOAH. We
didn’t talk about podcasts. Mostly when I’m commuting, I listen to audiobooks. So through
audible, um both ways, and when I’m folding laundry or doing chores, I have a lot of
audiobooks, so that’s different. And actually, I’m also trying to teach myself how to play ukulele.
So I’m watching this thing called patreon where I’m paying a small amount each month to watch
this woman who leads ukulele jams online, teaches live lessons, and so most weeks I’ll get on
and do a ukulele jam online, and that’s through youtube. Both the jams and the lessons are on
youtube, so I do that, but besides audiobooks and youtube, I listen mostly just to music. But we
didn’t talk about this, but I play a lot of board games also, and there’s an app a website called
board game arena, which allows you to play many of my favorite board games, card games
online, either instantly or all online at the same time, asynchronisly, turn based, so I’ll take a turn
and then I’ll go off and do work and then I’ll go back and see that you’ve taken your turn, and so
I do my turn, and we’re talking backgammon, all the way up to carcassonne, or settlers, or some
really complicated games like terra mystica or something like that
JC: that’s cool. Is there a strategy you use for storing your media, like your photos or anything?
ST: It’s just all in Facebook, or google pictures.
JC: Okay, and what are some ways that you share this media with others?
ST: Facebook, text, I will send emails for photos and videos,
JC: Oh, yea, that’s good. And are there any strategies you may have for protecting your privacy
with your media usage.
ST: The biggest strategy which, it’s probably too late, since I’ve only been doing it for the last
four years or so, is when I talk about my boys I only use the first letter of their name instead of
their whole name, but originally I was using their names all the time, so I don’t know, it’s
probably far too late, and their 13 and 10, so, and at one point, I had websites for both of them,
so it was cool, and I didn’t maintain them, but I still got that URLs
JC: That’s so cool, was it like to document their life?
ST: That was the idea, it didn’t maintain, and eventually I would give it to them, like here’s your
website, do what you want to do with it, but um yea
JC: Ok, so are there any important media are not reflected in information on your device? For
example, you might read newspapers or magazines, listen to the radio, watch television, go to
movies, or play video games.
ST: I rarely listen to the radio, sort of a last resort sort of thing, oh but there is a pattern, there is
one radio show that we enjoy a lot, and that’s on WABE! H. Johnson, and on friday nights he
does blues classics, saturday nights he does jazz classics, and he’s been doing this for many

�many years, and a lot of times we’ll have friends gather to play games on saturday nights and
so at 8pm, the opening has the battle hymn of the republic, it’s a beautiful piano piece, and so
we’re always listening to the radio because the app, well, we listen to it from the WABE! App on
the phone, so it’s still the radio, but it’s through an app.
JC: Okay, cool. In this final section, I’d like you to reflect on your history with the device and
apps you have shared with me, focusing on how you learned to use them in the way that you
currently do. So to start, I’d like to ask you how did you start using digital technology, and how
has you relationship with it grown throughout your lifetime?
ST: Well, when I was in high school, I started and we had an old PET computer, and eventually
I had a big 20 and a converse 64, and I would write programs in basic and then we would save
them to a cassette tape and that was our storage media, because when you turned the
computer off, it lost all your information, and we were talking very basic, like pong, sort of
games, so that was my first real exposure to working with computers. I mean when you define
technology I’m assuming we don’t call books technology right
JC: yea like the digital technology
ST: yea, so I was doing programming, and then when I came to college I went to emory, I first
started working in the computing labs and I would make signs with mac paint and I would write
papers on word, and so I started playing games, really games were the first thing that pulled me
in and got me comfortable with computers
JC: what kind of games did you play?
ST: A lot of arcade games, on the computer, puzzle games, I love puzzle games, and some of
the most exciting games were network games that you could play with other people, adventure
games where you’re running through a maze, or we play doom, a first-person shooter game,
JC: Do you think that helped you build your interest in digital technology?
ST: yes. I’m trying to think.. The first thing I went in to do were the signs because we needed
signs for a hall gathering or for a party or for a menu and we wanted something to look snazzy,
and so that was something that started getting me interested, and then we started doing games
and I used to play DND with actual people and paper and dice, but when I got here there were
DND games on the computer, and so I was playing that. Yea I think games are what pulled me
in and that’s what made me interested in programming so I could program games and then
since I was comfortable with the computer, then I felt comfortable doing other stuff on the
computer too.
JC: And how did you end up working in IT

�ST: Well literally, I was spending so much time in the computing labs, and literally people were
coming up to me and asking me questions and I said well the lab rep’s over there, but heck I
could be paid for answering your questions, so I applied and I got the job, and after I graduated
from Emory, I turned around and started, I was the manager for the labs in Atlanta and was
working there for many years, and then the CFO at Oxford enticed me to come out and work at
Oxford. And so I was supporting other people’s computers but also learning about databases,
and I was really working at the admissions office. So helping them deal with the whole funnel,
the admission funnel, which is, they contact people and get all these contacts, hundreds of
thousands of contacts, where they talk to them, and then of those people, some of them get
admitted. And so walking through finding patterns of those different thing and playing with those
different numbers and different patterns of where people are coming from, like demographics,
really got me interested in working with databases and so from databases I learned about
creating applications, and so that’s when I started creating applications.
JC: And of the activities you have described so far, which were the most complex for you to
learn?
ST: Well, definitely making applications are complex, certainly because you have to understand
the process the user wants, like so if I’m going to make an application for you, I need to know
what is it that you’re trying to accomplish. And a lot of times the user says ‘well I want it to do
this,’ but they may not understand a: all the possibilities the application could do, and b: they
may not fully understand their own process, so a lot of times I’ll spend time with the user, so
what happens if they don’t fill out this field, or what happens if they put this information here,
and a lot of times processes have a lot of outliers and ways that break a process. So anyways,
helping users understand what they really want to do with the app is hard, and then
programming is actually not that hard, really, but then if you have a lot of things that need to be
done, what’s called UI, or user interface, making it so that it’s easy for the user to navigate the
screen, to understand the different possibilities, especially when there’s a lot of possibilities,
trying to make it look not overwhelming on the screen so people can use it, but yet at the same
time have the ability to do all the different things they want to do, that’s hard. So, the actual
programming is not too hard, it’s always the human side of things. Understanding what humans
really want, because they don’t often say what they really want, and making it easy for humans
to do what they want to do, as opposed to animals, who generally ignore everything I do.
JC: Right, haha. So in what context do you think you use this for?
ST: Primarily for work. Yea, that is what my job is.
JC: Can you tell me about when and how learned to complete these complex activities?
ST: Mostly trial and error. Mostly creating ones and finding the ones that people didn't use or
had trouble with. I’ve gone to some conferences, I’ve done some professional development, but
mostly training myself.

�JC: Okay, and can you tell me about some activities you wish you knew how to complete with
your device?
ST: Programming languages are constantly changing and evolving, and I have a team that does
most of the programming work, so I don’t feel like it’s critical for me to keep up with it, and so
I’ve fallen behind, you know, angular, or rubio nails, or python, there’s a programming
methodology called “Agile” and “Scrum” that I would really like to learn to help guide my team
more effectively, there is a whole system over at Emory of budgets that I know almost nothing
about it, there’s always so much to learn, so much to do, so much to say.
JC: What do you think you’re missing in order to complete these?
ST: Time. Yea, I have so many projects, so many different things I’m trying to juggle, and I don’t
have time to just sit down and study or learn. It’s overwhelming.
JC: Do you feel you have the digital skills to operate effectively in a professional context? Why?
How could you measure this ability?
ST: Yes, absolutely. Well, I have been operating in a professional context successfully and I
mean there’s always new things coming, but I feel like I’m barely keeping my head up above
water, but yea.
JC: How do you think you can measure this ability?
ST: It’s the balance of tasks and projects that I’m given that I feel I can accomplish successfully.
REcently I was asked to build what’s called workflows, where you can actually tread out how a
process completes, and so in the space of a day I learned a new technology called lucid charts,
which was easier than a different project management tool called visio, which is really ugly. But I
taught myself this program and I started using it and I was building charts, and it pleased both
my boss and my boss’s boss, so I feel like ‘Okay, I did that well.’
JC: How would you describe someone who is digitally literate?
ST: If they’re able to do email, text, navigate some collaborative software like google docs or
microsoft docs. I would think they… huh… do they keep their calendar online? That’s a good
question… There are people that I email back and forth with, and I text with them, but they still
keep a paper calendar.
JC: It’s really up to you.
ST: I know, I know, and I don’t know… Do I call them digitally literate? They’re able to email,
and they’re able to take things that are on their calendar digitally and put it on their paper
calendar, so I guess email, text, navigating the web is kind of a low bar, but I think that’s good
enough.

�JC: Would you consider yourself digitally literate?
ST: Yea.
JC: So how did you learn to be digitally literate?
ST: Well I certainly watched the internet grow up around me, I mean I was using computers and
email, I mean I’ve had the same email address since 1987, and I feel proud of that, but I mean I
remember going to a big staff meeting and somebody doing a presentation on ‘look at this cool
thing it’s called the world wide web’ and we can go to the world wide web and we can see if the
coffee maker is on or off, and that was like in 1995, and using gopher, which was an FTP
protocol, I mean I’ve watched it grow up around me, so I’ve kept pace as it’s grown, though
obviously I feel like I’ve fell back, because I’m not participating in twitter, or tumblr, or instagram,
or snapchat, so those forms of communication, I’m not involved in at all, so to a certain extent I
feel like it’s zipped ahead of me, but I’m still on Facebook.
JC: Is there anything else you want to share?
ST: With board games, I don’t take advantage of this, but some people have apps on their
phones to determine who goes first, yea, and I have a good friend, she was over last night and
we were playing games, and she said stop the game now because it’s time for HQ Trivia, and
it’s a trivia app, so we were all playing that together, it happens twice a day, and there are these
twelve trivia questions that people all over the internet are participating in, so they’ll ask a
question and they’ll say ‘oh, 20,000 people got this right’, and the next question will get harder
like ‘oh, only 5,000 people’ so that’s cool. And I don’t really take part in minecraft or terraria but
my boys do a ton, and they’re interacting, or discord, they use that to connect with their friends
all the time. I used to play not world of warcraft but before world of warcraft, just the warcraft
game, and I would play with friends online just warcraft, but now we’re just doing board game
arena. I’m the class rep for my 10 year old’s class, so I’m communicating with all the different
parents in the class, we use doodle.com to make decisions, the voting app, so we do that, and
google docs to track names and emails and all that stuff. Sign up genius, we use that for seeing
who’s going to sign up to help with what.

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                    <text>An Interview with my Grandma About Her Struggles with Technology
Archive of Personal Digital History
Interview #9 - Pre-1980 Birthdate
October 2, 2018
Introduction
This is the interview between Lizzy Fang and her grandma. The interviewee is born
between 1935-1940, in Beijing, China. She used to be a high school teacher and currently
retires at home in her apartment in Beijing.
Lizzy Fang is a student in Oxford College of Emory University. She is born in Beijing,
China in 2000. The interview’s purpose is to record the interviewee’s journey about her
technology use and to find the difference in digital technology usage between teenagers from
different provinces in China.
Transcript
(Translated one)
Lizzy: In this interview I will ask you about some of your experiences using digital
technology. Please choose one of your most regularly used digital advice such as the cell
phone, your computer, or your laptop as our interview topic. I may need you to introduce to
me about how you use it last week, and some records on this device. Hi? (unstable
connection…)
Grandma: Hi. I want to choose the cellphone.
L: Okay. There are somethings that I want to tell you beforehand. You have the absolute right
to decide what questions to answer and what questions to ignore. Please do not share any
illegal contents or anything related to others’ personal information. When you mention other
people, please do not use their real names. Instead, you can use names like “my colleagues”,
“my children”. Do you have any other questions before we start our interview?

�G: No.
L: Can you tell me why do you choose the cell phone as the device?
G: Because I think the cell phone is easy to carry around and is more convenient than the
computer. Also, I use it to short the distance between my students, my family members and I,
so I think it is prior to the computer.
L: I see. Okay, so we will begin our interview now. First, I need you to look at your phone
and see if you have used it to record your activities last month. For example, using calendar
or to-do list.
G: I have several activities last week, but I did not schedule my activities on my phone. I
usually just schedule things on my notebooks. For this reason, I have many specific
notebooks.
L: Why don’t you use your cellphone to make your schedules?
G: Because I think the notebook can be kept longer. It is safer, in my opinion. Sometimes, I
cannot find the things I have written in my phone.
L: So I want to ask what app did you use to communicate with other people on your phone
last month?
G: I usually just use WeChat.
L: Do you find any pattern when using WeChat?
G: I usually check it at night, because I communicate to my students both domestically and
abroad.
L: Why do you choose WeChat?

�G: Because I have WeChat groups. I would use them to communicate with my family and my
students.
L: Would you use different communicating methods with different people?
G: Yes. Sometimes I use writing board sometimes. Most of the times, I would use voice
message because I think it is more convenient. Typing is too hard for me.
L: I see how you communicate with other people on your phone. So…also I want to ask if
you use your phone to navigate your direction.
G: No, I have not tried.
L: Why not?
G: I am planning to do so, but I have not. Because my son orders cars every time I want to go
somewhere, since he knows I am terrible at this. I do not have to navigate the direction by
myself.
L: So the next question is about social media. Do you save pictures and videos of other
people on your phone?
G: Yes.
L: Will you show the location when you post pictures on social media?
G: If I set the group as the people that I am familiar with, I would. Otherwise, I would not.
L: Why?
G: I think it is not safe.
L: When do you think the cell phone are not safe enough?

�G: I think the cellphone is no longer safe if I lost it. Also, I think there is a kind of words
safety, which means people consider about how their words will influence another people’s
reaction. I rarely comment below anything when I do not know the event very well.
L: I see, so let’s begin our last part. I want to get to know how you use your cellphone,
because most of the old do not use cellphone as skilled as you do. When do you start to use
smart phone?
G: I have used it for about five years.
L: Do you think is there any change in the relationship between you and your smart phone?
G: I think it broads my view and shorts the distance between me and my friends, so I must
use fixed time every day to check WeChat, for example.
L: Must?
G: Yes, I will reply them every night as well.
L: Okay, I see. So, what time do you think is the hardest since you start using cell phone?
G: I think the most difficult one is shopping online. Even though I believe it is super
convenient and I am trying, I still cannot use it well. I always want to change this.
L: Which part did you stuck? Is it about picking up or operating?
G: I think it is about operating. Also, I am conservative in some ways. For instance, I think
only the real products in physical store allow people to try them on and observe the products
closely but shopping online dramatically destroy this process.
F: Is there anything else than you think is difficult?
G: I think it should be typing. I have never learned Pinyin, but I think handwriting is much
easier to use. It is a bit late to learn Pinyin from now, but it is truly useful.

�F: Will you use cell phones academically?
G: I have downloaded an e-book app and learnt how to use it by myself.
F: Do you know that one generation are born in the time which technology get highly
developed? Their names are called “Digital Natives”.
G: I think you and your friends are all digital natives. I want to keep on the track but I think I
will put more time, as I have the faith.
F: How do you learn how to use the cell phone thus far?
G: I ask people questions lol. And after each time I will write notes in my notebooks. I have
one specifically for the note of computer science, Whenever I forget how to use it, I will ask
my son.
F: Lol I see. Is there anything else about the digital device that you want to share with me?
G: Yes. I really want to communicate with my granddaughter every day on video calls and
try to know her situations. I miss her so much.
F: I love you too. Thank you for participating.
G: My pleasure.
(Original one)
方：在这次采访中我会问您关于您使用电子产品的一些经历，请您挑选您最常用的一
个电子产品比如说手机啊，电脑啊，台式机啊来作为我们这次的采访主题。对于这项
设备我可能需要您向我介绍您上周对它的使用活动。跟我聊聊您设备上有记录的东
西。喂？（信号有点断）
奶奶：喂。我想挑手机。

�方：好的，有一些想提前告知您的，您有绝对权力决定您对我哪些问题进行详细解
释，哪些无视，然后您只需要分享您觉得舒适的部分，请您不要分享任何非法内容或
者任何包括别人个人信息的内容，当您提及别人的时候请不要提及别人的真实姓名，
可以使用“我的同事”，“我的孩子”这种称呼，在我们开始之前您还有任何其他问题
吗？
奶奶：没有。
方：请跟我说说您为什么选择了手机啊？
奶奶：因为我觉得手机带着方便，比电脑方便，另外我和学生家人都可以缩短距离及
时沟通，所以我觉得它优越性比较强。
方：哦哦这样啊，现在我们正式开始采访了，首先我需要您看一下您的手机来看看有
没有用它记录过活动，比如说日历啊，日程表啊这种，上个月在手机上的。
奶奶：我上周有活动，但我不是会用手机记，我一般都是会用本子来记录的，我有很
多专门的本子来记录。
方：您为什么不用手机来记录这些东西呢？
奶奶：因为我觉得本子的保存时间会长，我觉得本子最安全最保险，因为有时候存在
手机里的东西我会找不到。
方：下面我要问您一下，您用什么手机软件和别人交流呢，上个月。
奶奶：我一般使用微信。
方：您觉得您使用微信有什么规律吗？
奶奶：我一般晚上看，因为我要和国内国外的学生交流什么的。
方：为啥您使用微信啊？
奶奶：因为我有微信群，和别人交流方便。我会和家人，学生交流什么的。
方：请问您会对不一样的人用不一样的聊天方式吗？
奶奶：是的，有的我用手写板，一般我会用语音。我觉得语音更加方便，这种情况下
我会说的多一点。打字对我来说有点太困难了。
方：请问您会用手机进行导航什么的吗？
奶奶：我没有试过。
方：为啥您不去尝试一下呢？

�奶奶：我准备尝试，但是还没有，因为我出门直接儿子给我打车了，不需要我去导
航。
方：下一个问题是关于社交媒体的，您手机里会存别人照片或者和别人视频吗？
奶奶：会的。
方：您会在发照片或者视频的时候标注自己所在的地点吗？
奶奶：如果是我特别熟的人，我大多数时间都是会的。不熟的人我就不发。
方：为什么呢？
奶奶：我觉得那样不安全。
方：您觉得什么时候手机不安全吗？
奶奶：我觉得丢了就不安全。当然我觉得还有其他一种言语安全性，我觉得用手机首
先就要考虑它的安全性，但是同时也要考虑对别的社交网络的影响，我很少进行评
论，对于政治或者国际重大事件，当我不太了解的时候我绝不评论或者转发。
方：明白啦，那我们就开始最后一部分，我希望能了解您是怎么用手机的，因为大多
数的老年人都并没有像您一样熟悉掌握手机的各种功能。请问您是什么时候开始使用
智能手机的？
奶奶：我用了将近五年了吧。
方：您认为您和手机的联系有任何变化吗？
奶奶：我认为知识面在扩展，和亲朋好友的关系更近了，所以我每天有固定时间必须
看微信。
方：必须看？
奶奶：对，我每天看完以后每天还要去回复别人的消息。
方：哦哦明白了，那您觉得从您开始用手机到现在哪一部分的操作对您来说是最困难
的呢？
奶奶：我认为是手机购物，我觉得这个很方便也一直在尝试，但是我还是用的不熟。
我一直想突破这点。
方：您觉得哪一部分卡住了呢？是挑选还是操作之类的。

�奶奶：我觉得是操作。而且我还有些保守思想，我觉得实体店才是真正和商品能有接
触，能够切身观察，而网上购物却总是不够标准，有时候甚至会和自己一开始对商品
的判断有些偏差，所以我就想原则是先去看实体店然后再去看手机的网站，去购物。
方：还有什么其他的吗？ 比如恁想克服但觉得是很难得？
奶奶：我觉得那就肯定是打字了吧，我从小就没学过汉语拼音，但是我觉得手写的发
明还挺方便的。我现在开始学拼音有些太晚了，虽然确实有用。
方：您会用手机当休闲还是学术的东西呢？
奶奶：我最近尝试下了个电子书的 app，在努力自学怎么用。
方：您知道有一种人是在电子产品的年代出生的，比如我（笑），您觉得我们这一代
人和您有什么不一样呢？
奶奶：我觉得你们特别先进，对于这些东西掌握的都特别快，这也就让我想更努力跟
上时代，与时俱进了。但是我们这个年龄用的时间确实会长一些，我觉得我有这个信
息。
方：请问您之前是怎么学会用这些产品的呢？
奶奶：我不耻下问哈哈哈，而且我问完以后会去做笔记的。我有专门用的电子产品笔
记本，我忘了的时候经常会查看。
方：哈哈哈明白了，请问还有任何其他关于电子产品的您想分享给我的情况吗，关于
您的经历？
奶奶：我特别希望我和我在大洋彼岸的孙女能通过视频每天了解她的情况，我特别想
她。
方：我也想您，好的谢谢您的这个采访。
奶奶：哈哈哈哈谢谢你对我的信任。

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                    <text>An Interview with a Self-Described Non-Digitally Literate College Professor&#13;
Archive of Personal Digital History&#13;
Interview #6 - Pre-1980 Birthdate&#13;
October 10, 2018&#13;
Transcript&#13;
Interviewer: So. Okay, so , in this interview I’m going to ask you on a guided tour of a digital&#13;
device that is particularly significant to you and that you use routinely, like your phone, laptop,&#13;
et. cetera. Um, so we’re going to look at, like, records of your activities or just- calendar entries,&#13;
emails, that kind of thing, just to tell me kind of, what you do and what- how that interacts with&#13;
technology if that makes sense. Um, so you can decide what to comment on, what questions to&#13;
answer, what to ignore… Uh, if there’s anything you’re not comfortable answering, feel free to&#13;
not. Um, if you would, like an-any time you reference, like, a person, outside of me or your just&#13;
use like, a name for them rather than like their actual name, like, a coworker, a friend, a boss,&#13;
just so that we don’t have anybody’s personal information out. Don’t reference any illegal&#13;
activities so that I don’t get in troubleInterviewee: (laughter)&#13;
Interviewer: -right, all of those things.&#13;
Interviewee: Got it.&#13;
Interviewer: Um, any questions for me before we get started?&#13;
Interviewee: I don’t think so.&#13;
Interviewer: Alright, awesome. Okay, so first, tell me about why you chose this device.&#13;
Interviewee: Ah. Um, well, I’m looking at my phone- mostly because I think it encompasses a&#13;
lot of different devices. So, for instance, I’m kind of addicted to my Kindle. But, if I need to, I&#13;
can read my Kindle books on my phone. Which I do. A lot.&#13;
Interviewer: Yeah.&#13;
Interviewee: So, it kind of combines those things. Um, there are...ah, a lot of stuff I do on my&#13;
phone is… not just- like, not work. So if I’m working, I prefer my computer most of the time.&#13;
But, um, right now my computer at home is terribly slow, and so I hate it.&#13;
Interviewer: (laughter)&#13;
&#13;
�Interviewee: And so, I have to come in to work to do that. So, the phone takes up this kind of&#13;
space, when I don’t have access to my computer, which is kind of what I prefer working on.&#13;
Interviewer: Right.&#13;
Interviewee: But it also takes up this kind of space where I have access to the fun stuff. Like it- it&#13;
annoys me that it combines so many things on it. But I can use it in lieu of all of those other&#13;
things.&#13;
Interviewer: Right.&#13;
Interviewee: I don’t like it as much as those other thingsInterviewer: Right.&#13;
Interviewee: -but I think I’m more attached to it- (aside) that was one of the things you said?&#13;
Interviewer: Yes.&#13;
Interviewee: -tha- um, than the other things, because I can do everything on it even though not as&#13;
well.&#13;
Interviewer: Right. (laughter)&#13;
Interviewee: Like, I’d prefer my Kindle, when I’m reading, to the screen on this. I’d prefer my&#13;
computer when I’m grading, to the screen on- well, I don’t grade on my phone. But, you know,&#13;
I’d prefer checking my email on my computer. But I can do all that here, just not as well.&#13;
Interviewer: Right. It’s just a little bit handier.&#13;
Interviewee: Yeah.&#13;
Interviewer: Understandable.&#13;
Interviewee: And it’s so- yeah. And I also hate- um… I- I- I like that the fact that anybody can&#13;
get ahold of me when I want them to get ahold of me. But I hate that anybody can get ahold of&#13;
me when I don’t want them to get ahold of me.&#13;
Interviewer: That also is understandable.&#13;
Interviewee: Yeah.&#13;
Interviewer: So, first we’re going to talk about your activities. So, y- I want you to look through,&#13;
like, any records of activities that you were involved with, just during the last month, any records&#13;
of anything in your calendar, in your emails, that kind of thing. Do you- are you okay with that?&#13;
&#13;
�Interviewee: Yeah. So, do you want me to tell you what I’ve done through my calendar, or...?&#13;
Interviewer: Yeah, just to see- just what’s recorded in your phone.&#13;
Interviewee: Um, let’s see, (aside) okay so, today, I think… okay. (to interviewer) So, um, I have&#13;
lunches, I have house things, like the exterminator is coming tomorrow, um, I have uh… full&#13;
days given over to writing, so that reminds me that I’m supposed to write, even if I don’t. Um,&#13;
classes, your- my interview with you is on here, doctor’s appointments, um, I went to a concert&#13;
this weekendInterviewer: Ooh.&#13;
Interviewee: -that’s on there. Um, I have cancelled classes, so I have classes but I put them in&#13;
gray and I cancel them. Um, I have fall break, and, um, I had- I have lunch with a friend, um, I&#13;
have a- an Oxford Research Scholar’s meeting so that’s on there. I proctored a f- a faculty&#13;
member’s course, that’s on there, um… I have meetings, so I have student, dean, uh, student,&#13;
student, (aside) papers were coming upInterviewer: (laughter)&#13;
Interviewee: -division meeting was on there, um… so, mostly classes, and a FaceTime with a&#13;
student on the Atlanta Campus, when, um, the administrative assistant will be out of the office,&#13;
y’know, um, when summer school courses are due, I don’t even teach summer school but I havebut there are people that I work with who I need to remind, um. Candidate lunches, beer with a&#13;
friend, um, yeah.&#13;
Interviewer: Yeah. Would you say that it’s more, like, work based, or more social based? Just for&#13;
what you record on your calendar?&#13;
Interviewee: Um, I’m more work based, but, um… that’s not really true; I go out to lunch more&#13;
than anybody I know, I think.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, um… that’s not quite true, but, um… there are certainly more work things in&#13;
my day that I need to be on time for than the social things that I do.&#13;
Interviewer: Right.&#13;
Intervieewee: Like, I do a lot of Instagramming and a lot of reading, and that’s not on my&#13;
calendarInterviewer: Right. Makes sense.&#13;
Interviewee: Y’know, so…&#13;
&#13;
�Interviewer: What, um, apps or programs do you use mostly to record your activities? Is it&#13;
mostly calendar, or…?&#13;
Interviewee: Yeah, I think so.&#13;
Interviewer: Yeah, that makes sense. Do you notice any like, patterns in the activities that you&#13;
are involved in?&#13;
Interviewee: Um, I’m not sure if this is what you mean, but for instance, I sometimes don’t check&#13;
my calendar or even find my phone on weekends.&#13;
Interviewer: Right.&#13;
Interviewee: So, um, and, I don’t miss it most of the time.&#13;
Interviewer: (laughter)&#13;
Interviewee: My dad’s sick right now, so I’m paying more attention to the phone, but, um, my&#13;
sister has my home phone number so she can get ahold of me if she needs to.&#13;
Interviewer: (inaudible)&#13;
Interviewee: Um, so yeah, so I- I, occasionally- I doubt I do it on purpose, but I certainly don’t&#13;
look for it- like lose my phone on the weekendsInterviewer: Right.&#13;
Interviewee: -not really lose, but just, not pay attention to where it is.&#13;
Interviewer: Exactly.&#13;
Interviewee: Um, so- so part of the pattern is that there is a lot of stuff on weekdays, and&#13;
oftentimes if I do schedule things on weekends I have to write it on my mirror in the bathroomInterviewer: (laughter)&#13;
Interviewee: -because I will not find my phone.&#13;
Interviewer: Yeah.&#13;
Interviewee: So there’s- so that’s kind of a pattern. Um, class days are um, I often don’t look at&#13;
my phone on class days because I don’t schedule anything on class days, because I teach all day&#13;
long. So, those are kind of patterns. Like, there are days with meetings and days without&#13;
meetings. And, y’know, that kind of thing.&#13;
Interviewer: Right.&#13;
&#13;
�Interviewee: ...yeah, I’m not sure what other kind of patterns you (unintelligible)&#13;
Interviewer: No, that was… fantastic. Any major activities that are not recorded in the phone?&#13;
Interviewee: (laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: (laughter) That could mean a lot of things… I’m gonna- um, major activities, um,&#13;
not scheduled activities, right?&#13;
Interviewer: Yeah.&#13;
Interviewee: Yeah, so mostly scheduled activities, um, I put on the calendar, yeah, um… I do an&#13;
awful lot of things that aren’t on my calendarInterviewer: Yeah.&#13;
Interviewee: -but they’re not generally scheduled.&#13;
Interviewer: That makes sense. Um, so now we’re gonna switch to talking about people, so we’re&#13;
just going to look at, like, contacts, social media, that kind of thing, just to see how you interact&#13;
with the people in your life. So, what- first, what programs do you use just do communicate with&#13;
people. Is it just…?&#13;
Interviewee: Email is my favorite. And um, um, text, so I do a lot of texting and a lot of&#13;
emailing. Um, text, I use for people that I really actually care about getting in touch with. That’s&#13;
not true.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, there’s a lot of… there’s a lot of… I get a lot of junk in my email.&#13;
Interviewer: Yep.&#13;
Interviewee: I get very little junk in my text mail. So, if somebody wants to cut through the crap,&#13;
they need to text me.&#13;
Interviewer: Understandable.&#13;
Interviewee: Right? Um, and so, that’s- y’know, that’s something that I’m partial to, and if I just&#13;
want to get ahold of somebody, y’know, I try to be very polite to people, I don’t text them unless&#13;
they’ve texted me first, or, you know. So there’s a politeness issue that goes on there. Or if it’s&#13;
about something we’re going to do that’s fun, or something, or if I think they need to know&#13;
something in an emergency.&#13;
&#13;
�Interviewer: Right.&#13;
Interviewee: I’ll text them. Um, but so, email is kind of for business, um, and things that don’t&#13;
need to take, you know, time. Like I’ll text family; I very rarely email family. But I will. And I&#13;
text my colleagues, who I have the most in common with and I do things with the most, other&#13;
than, right, texting about lunch.&#13;
Interviewer: Yeah.&#13;
Interviewee: But, you know, the first invite may be an email.&#13;
Interviewer: Yes.&#13;
Interviewee: That kind of thing. Um, I also keep in touch with people… I have a Facebook&#13;
account. It’s too overwhelming for me, there’s too many people on itInterviewer: Yes.&#13;
Interviewee: And they- an- and I don’t wanna know, like, what everybody else got invited to and&#13;
I didn’t get invited to.&#13;
Interviewer: (laughter)&#13;
Interviewee: I just don’t want to know those things. So, I really kind of go in there, and I um…&#13;
what I do with that is I get pictures of my niece and nephew.&#13;
Interviewer: Aw.&#13;
Interviewee: So, my family and my sisters, I- I will, um, I will go on Facebook to see pictures of&#13;
them.&#13;
Interviewer: Yeah.&#13;
Interviewee: And I will specifically go to my sister’s website and you know, cut all the rest of&#13;
the crap. I’m also a big Instagram person.&#13;
Interviewer: Ooh.&#13;
Interviewee: Um, but I- I have, like, very few people; actually, weirdly a lot amount of people&#13;
who follow me on Instagram. But, few of them do I know. And so, I only follow a few people on&#13;
Instagram, and so, that’s a little less overwhelming for me. There’s fewer people that I have to&#13;
keep track of, um, and that I feel like if I miss, somebody is going to get hurt.&#13;
Interviewer: (laughter)&#13;
&#13;
�Interviewee: Um, so Instagram is a big one for me, in- in, you know, kind of communicating&#13;
[At this point the recording was interrupted by a phone call. It resumes as the Interviewee is&#13;
discussing a friend.]&#13;
Interviewee: ...he takes pictures for his friends. Like, he’ll take pictures of things he knows, and&#13;
he lives very close to where I grew upInterviewer: Oh, wow.&#13;
Interviewee: -so he consistently takes pictures of the lake, and he certainly- like if he goes by my&#13;
old house he’ll take a picture of that. He won’t say anything about it, but I’ll know, right?&#13;
Interviewer: Yes.&#13;
Interviewee: So, um, so communicating in photographs as well.&#13;
Interviewer: Right.&#13;
Interviewee: Um, what else? (aside) For communicating? (to Interviewer) I think that’s about it,&#13;
for communicating.&#13;
Interviewer: Yeah. How do you decide which modes of communication to use over another one?&#13;
Interviewee: Um, proximity of the person, right? So, like, I will text people who I do things with&#13;
on a regular basis a lot more.&#13;
Interviewer: Right.&#13;
Interviewee: But then, that also includes my family, who live on like, the West Coast, so I don’t&#13;
do things with themInterviewer: Right.&#13;
Interviewee: -but I’m constantly in communication with them and I want them to have&#13;
immediate contact to me. Um, one I didn’t mention, which is interesting, is um, Waze?&#13;
Interviewer: Oh!&#13;
Interviewee: So that’s… I communicate with my husband a lot through Waze.&#13;
Interviewer: Oh, wow. Huh.&#13;
Interviewee: Which is basically- and I don’t mean like I text him, because I do text him,&#13;
(unintelligible) but he knows where I am, so if I leave work and I’m, you know- I forget to pick&#13;
the dogs up.&#13;
&#13;
�Interviewer: (laughter)&#13;
Interviewee: So he sends me texts all the time, “Don’t forget to pick the dogs up.” So, um, so I&#13;
will- I will put on Waze so that he knows I’m on my way to the dog...thing. So he’ll know that&#13;
I’m on my way, right?&#13;
Interviewer: Right.&#13;
Interviewee: And, that, you know, that he doesn’t need to remind me.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, like, that kind of communication, which is sort of weird, but, um, but I do&#13;
communicate that way too. And, the decision is generally- like I don’t… the only people I&#13;
contact on Waze are people I’m actually meeting up with, so only people I do things with.&#13;
Interviewer: Right.&#13;
Interviewee: So that’s, interestingly, one of the most, like- I only do that with people that I’m&#13;
close to.&#13;
Interviewer: Right.&#13;
Interviewee: Um, (laughter) which seems weird, because it’s the one that- like it has the least&#13;
amount of um, uh… Instagram I just do on a regular basis. I try to do a few things every week.&#13;
But it’s not a- it’s kind of a more general thing. Facebook I just hate.&#13;
Interviewer: (laughter)&#13;
Interviewee: Texting, yeah, uh, mostly people that, you know, I’m actually going to talk to. And&#13;
phone. You know, I actually phone people occasionally.&#13;
Interviewer: Oh, nice.&#13;
Interviewee: Mostly my mother...&#13;
Interviewer: (laughter) Fantastic.&#13;
Interviewee: ...and my dad.&#13;
Interviewer: Um, any major, like, communication that is not on the phone?&#13;
Interviewee: Well, so I walk around campus a lot. I- I actually like to see people face to face. So&#13;
if I have something to say to somebody; if I want to talk to {redacted} at the library, I will go&#13;
there and talk to her, I won’t call her up.&#13;
&#13;
�Interviewer: Yeah.&#13;
Interviewee: I mean, sometimes I will, if I’m in a hurry but for the most part, I’ll get out of my&#13;
chair, and I’ll go talk to people. Um, and uh, you know, I have- if I want to go talk to, you know,&#13;
somebody down the hall or whatever, I’ll get up and go.&#13;
Interviewer: Right.&#13;
Interviewee: Face-to-face communication, I do a lot of, and I practice that consciously.&#13;
Interviewer: (laughter) Very smart.&#13;
Interviewee: Um, cause I like people. And I don’t always want to talk to them on the phone(cellphone text chimes)- and I think we really have an issue…&#13;
Interviewer: (laughter)&#13;
Interviewee: ...with, uh- (aside) That’s my friend who takes pictures…(laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: (laughter)... saying he’s safe. Um, I-I think we don’t often… I think we&#13;
communicate too much over non- like, where you can’t see the other person’s face.&#13;
Interviewer: Right.&#13;
Interviewee: And where you can’t hear the other person’s voice. Um, you know, and you can’t&#13;
grab their hand if they really need you.&#13;
Interviewer: Yeah.&#13;
Interviewee: I think that’s- I think… I miss that. I don’t know if that’s a good thing or a bad&#13;
thing; I think it’s a different thing and I don’t deal well with it.&#13;
Interviewer: Right.&#13;
Interviewee: So, um… what was the question?&#13;
Interviewer: (laughter) Any major communication not on the phone?&#13;
Interviewee: Yeah, um… photos, that’s not on the phone, but also on computer… (sighs) I mean,&#13;
lunch, I think, is the same kind of thing.&#13;
Interviewer: Right.&#13;
&#13;
�Interviewee: I don’t go to the cafeteria very oftenInterviewer: (laughter)&#13;
Interviewee: -I go to lunch with like, one or two people…&#13;
Interviewer: Yes.&#13;
Interviewee: Because I like to talk to people! Like, actually like to talk to peopleInterviewer: Right.&#13;
Interviewee: -and have conversationsInterviewer: Right.&#13;
Interviewee: -not just, like, hit and miss, you know? And um, so I consciously try to create&#13;
spaces for that.&#13;
Interviewer: Hard to do that in Lil’s.&#13;
Interviewee: Yeah. I used to have parties, but it’s getting harder and harder to do that.&#13;
Everybody’s busy.&#13;
Interviewer: Yeah.&#13;
Interviewee: So, yeah.&#13;
Interviewer: Understandable. (laughter) So, we talked about people, now we’re going to move on&#13;
to places.&#13;
Interviewee: Okay.&#13;
Interviewer: I know you mentioned Waze, are there any other, like, major, um, apps or programs&#13;
you use to get- like, to navigate you places, or anything to do with location?&#13;
Interviewee: I use them all.&#13;
Interviewer: (laughter)&#13;
Interviewee: So, Apple Maps, Google Maps, um, um, Waze… Kayak?&#13;
Interviewer: Hmm.&#13;
Interviewee: You know, for like, plane tickets and stuff like that?&#13;
&#13;
�Interviewer: Yeah!&#13;
Interviewee: Um… I would consider the weather app to be- (laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: (laughter) a travel app.&#13;
Interviewer: It basically is. (laughter)&#13;
Interviewee: But, um, but not specifically. Um, I used to have, like, one of those big old GPS’sInterviewer: (laughter)&#13;
Interviewee: -but now you have them on your phone, so, I use maps, I actually use, like, paper&#13;
maps, still.&#13;
Interviewer: Wow.&#13;
Interviewee: But, um, I don’t like to be lost.&#13;
Interviewer: Yeah (laughter)&#13;
Interviewee: Um, but yeah, all of those things?&#13;
Interviewer: Yeah. That makes sense.&#13;
Interviewee: Yeah.&#13;
Interviewer: Um, are there any, like, apps that have records of places that you visited?&#13;
Interviewee: Oh, Instagram. And my, you know, so like, the Google PhotoInterviewer: Right.&#13;
Interviewee: -thing, um, has, y’know… yeah.&#13;
Interviewer: Yeah.&#13;
Interviewee: Like, way too many photos.&#13;
Interviewer: Understandable. Would you mind going through and just, like, telling me about&#13;
them? You don’t have to show me, but…&#13;
&#13;
�Interviewee: So, last… um, let’s see. Ah! So, um… (laughter) so Instagram has a- a picture of&#13;
me and my husband at the Tabernacle, um, because we went to a Simple Minds concert, which is&#13;
a- an 80s concert.&#13;
Interviewer: Awesome!&#13;
Interviewee: And it was- it was the freaking whitest crowd I’ve been toInterviewer: (laughter)&#13;
Interviewee: -in a long time, and the band was more diverseInterviewer: Wow. That’s rare.&#13;
Interviewee: -than the crowd. Like, two fifth of the- two-fifths of the ban- of the band was black&#13;
and female.&#13;
Interviewer: Ooh.&#13;
Interviewee: And this was like an all white, 50-year-old crowd.&#13;
Interviewer: Wow.&#13;
Interviewee: It was a little frightening.&#13;
Interviewer: That’s odd.&#13;
Interviewee: So, I’ve got pictures of my husband making Halloween stuffInterviewer: (laughter)&#13;
Interviewee: -uh, this weekend- I kind of recorded this weekend because it was a- so I have like,&#13;
stuff that I did, beading and walking with friends, and then I have lots of pictures with my dog.&#13;
Interviewer: (laughter)&#13;
Interviewee: And I went to a conference in New York, that’s kind of documented. More pictures&#13;
of my dogs, writing- I have a- I have- this is from- this is from when I was writingInterviewee: Ooh.&#13;
Interviewee: -the paper from the conference.&#13;
Interviewer: Nice!&#13;
&#13;
�Interviewee: So I’ve got- but this is like- this is a word, “taradiddle” that came up while I was&#13;
looking something up, and so I justInterviewer; That’s a real word.&#13;
Interviewee: -took a screenshot- It’s a real word.&#13;
Interviewer: Look at that.&#13;
Interviewee: Weird stuff like that, I’ve got, umInterviewer: Do all of these have, like, your location tagged; where you were when you…?&#13;
Interviewee: Um, a lot of them do. The ones that I have at home I don’t put a location tag on&#13;
very often. Then there’s stuff like, I’ve- my niece and nephew came out. There’s a lot of pictures&#13;
here from the travel with my niece and nephew. And then, I was in Florence, um- Oregon over&#13;
most of the summer, so I’ve got lots of pictures with my niece and nephew. I’ve got a huge&#13;
group of pictures from Costa Rica last time I went.&#13;
Interviewer: Ooh, fancy.&#13;
Interviewee: And, um, you know, um, pictures of Christmas and pictures of, you know, travels&#13;
and Christmas stuff that I did. I like leaves.&#13;
Interviewer: (laughter)&#13;
Interviewee: You know, I have- I have a thing that’s called, um, Commute? It’s a thing that I&#13;
kind of do irregularly, which is take pictures of my commute.&#13;
Interviewer: Oh?&#13;
Interviewee: Because when I was driving, I’ve been driving back and forth for about three years&#13;
now and there’s just some really interesting stuff.&#13;
Interviewer: Interesting. That’s really cool.&#13;
Interviewee: And so I thought that I would, like, make myself stop.&#13;
Interviewer: Yeah.&#13;
Interviewee: And take pictures of those things and put them on Instagram, so…&#13;
Interviewer: That’s really interesting. So, do you- do you, like, use any apps to check in to&#13;
places, like do you have your Location Services on, or do you just kind of…?&#13;
Interviewee: No. I mean like- like so, let people know where I- no. (laughter)&#13;
&#13;
�Interviewer: Yeah. I understand. I don’t either.&#13;
Interviewee: Yeah, if there are one or two people who need to know where I am… I don’t need&#13;
everybody in the world to know where I am.&#13;
Interviewer: Yeah. Any apps you use to navigate places, just specifically navigation?&#13;
Interviewee: Waze, um, but sometimes Waze goes out and does weird thingsInterviewer: It does.&#13;
Interviewee: -and so I also have, kind of- and then I think the second one I normally go to is, um,&#13;
Apple Maps and then Google Maps, depending on my...hierarchy.&#13;
Interviewer: Yeah, that makes sense. Any patterns you notice in your locations, based on what’s&#13;
reflected in your phone?&#13;
Interviewee: ...yeah. (laughter)&#13;
Interviewer: (laughter)&#13;
Interviewee: Um, so there’s a commute section, right?&#13;
Interviewer: Right.&#13;
Interviewee: That’s kind of like… and uh, a weekend section, which always has a couple of&#13;
places where I walk my dogs- I mean not sections but categories, I would say.&#13;
Interviewer: Right.&#13;
Interviewee: So, um, is that what you’re asking?&#13;
Interviewer: Yeah!&#13;
Interviewee: And then there’s always a whole, Florence, you know, where my parents live, over&#13;
the summerInterviewer: Oh, that’s cool.&#13;
Interviewee: -and then, you know, like my family. And, um, then, uh, Costa Rica every other&#13;
year, has a huge, like, bunch of photos that go into it. During the school year, I often- there’s&#13;
often like a bunch of pictures from my intro class that does projects, and um, so like, events like&#13;
that. If I go to a conference there’s a couple of pictures from a conference. Um… so I tend to- I&#13;
tend to take, y’know, groups of photos based on place.&#13;
&#13;
�Interviewer: Yeah. Yeah, that makes sense. Any important locations to you that are not shown on&#13;
your phone?&#13;
Interviewee: I don’t have enough pictures of my house. Like, of my actual house.&#13;
Interviewer: Yeah.&#13;
Interviewee: I’ve got a couple, but when I go to show people; they ask my what my house looks&#13;
like because all my family’s in Florence, and I can never show them pictures of… so yeah, not&#13;
enough pictures of my house. Um… no, I do a pretty good job of taking pictures.&#13;
Interviewer: Yeah. (laughter)&#13;
Interviewee: (laughter)&#13;
Interviewer: (laughter) Well, good job! Alright, so now we’re going to talk about media, kind of&#13;
back to the social media thing. So, uh, do you feel like you produce media, for yourself? That&#13;
could be anything digitial; writing, music, anyth- pictures, like anything.&#13;
Interviewee: Produce it… like, d-do I use GarageBand, kind of thing? (laughter)&#13;
Interviewer: (laughter) Well, just likeInterviewee: Because no. (laughter)&#13;
Interviewer: -do you- (laughter) Do you make, like, anything that you would consider media?&#13;
Interviewee: ...pictures?&#13;
Interviewer: Yeah!&#13;
Interviewee: Um, I… doodle? Like, that. (gestures to drawing on wall)&#13;
Interviewer: Ah!&#13;
Interviewee: And occasionally I’ll take a picture of that and document it. Um, I definitely writeInterviewer: Yeah.&#13;
Interviewee: um, a lot of the- anything published is up online.&#13;
Interviewer: Right.&#13;
Interviewee: Um, I take a lot of photographs; Instagram- so I guess that’s kind of media. Um,&#13;
when I’m in Florence and I want my family to see pictures I will put pictures up on Facebook&#13;
sometimes.&#13;
&#13;
�Interviewer: Right.&#13;
Interviewee: Um, I write poetry but it stays on my computer; nobody gets to see that.&#13;
Interviewer: (laughter)&#13;
Interviewee: Um, music. Like I use music, I download it, but I don’t reallyInterviewer: Create it?&#13;
Interviewee: -create it, yeah. Um, I can’t think of anything else. Maybe I don’t, since I can’t&#13;
think of anything else.&#13;
Interviewer: That’s fair. Uh, what do you use most to create that kind of media, like Word, or&#13;
Google Docs, or…?&#13;
Interviewee: Um…&#13;
Interviewer: ...Instagram?&#13;
Interviewee: Word is my go-to, just because I’m used to it. Um, I’ve been using a lot more&#13;
Google Docs lately, just because there are things that I have that don’t have Word on it.&#13;
Interviewer: Right.&#13;
Interviewee: Um… yeah.&#13;
Interviewer: Do you use any of that on your- on your actual phone?&#13;
Interviewee: I hate typing with my thumbs. I type a hundred words a minute. So… this irritates&#13;
me.&#13;
Interviewer: Yes. It- it’s frustrating.&#13;
Interviewee: I put myself through school as a secretary. Um, y’know, that’s one of the reasons&#13;
my phone irritates me so much.&#13;
Interviewer: (laughter)&#13;
Interviewee: Because I can- I can write really fast on a keyboard.&#13;
Interviewer: Right.&#13;
Interviewee: Um, and I have to stop- I can’t think that slowly.&#13;
&#13;
�Interviewer: I understand. (laughter) Um, so based only on what’s on your phone, what do you&#13;
use the most?&#13;
Interviewee: Text. Yeah.&#13;
Interviewer: Yeah.&#13;
Interviewee: Yeah, I think I’ve had some- and the phone, but um- and Instagram, to produce,&#13;
y’know, kind of art or whatever. I take pictures.&#13;
Interviewer: Right.&#13;
Interviewee: And, y’know… Instagram.&#13;
Interviewer: Any patterns that you notice in your media use, in what you make, or in what you&#13;
consume, or…?&#13;
Interviewee: Um… the worse the news the more I…&#13;
Interviewer: (laughter)&#13;
Interviewee: ...read. Take pictures. And do things that- make jewelry. Um, yeah, but in terms of&#13;
media use… um, I don’t know about patterns. I know there are, like, y’know, places I’m getting&#13;
more texts at a time. But I can go for weeks without that happening and have like one thing&#13;
happen…&#13;
Interviewer: Yeah.&#13;
Interviewee: So that’s not really a pattern. That’s just, y’know, there are times when it’s worse&#13;
and times when it’s better.&#13;
Interviewer: Right.&#13;
Interviewee: I don’t think it’s, like, a regular thing. Although, summers, when I’m with my&#13;
family, um, that’s kind of crazy because there’s, y’know, a million of them.&#13;
Interviewer: (laughter)&#13;
Interviewee: I have very few friends here, but I have a very big family.&#13;
Interviewer: Wow.&#13;
Interviewee: So when I’m home, I’m surrounded by people, and I’m constantly in touch with&#13;
them.&#13;
Interviewer: Yeah.&#13;
&#13;
�Interviewee: Here it’s mostly work, and y’know, an occasional lunch or whatever.&#13;
Interviewer: Yeah, makes sense. Um, do you have any for like, protecting your privacy when&#13;
you’re online, or when you’re making media?&#13;
Interviewee: Oh, I just got a really obnoxious- well, I’m fairly well versed at phishing things, I’m&#13;
not very- uh, I don’t get caught in those very often.&#13;
Interviewer: Right.&#13;
Interviewee: My, um, my partner is a- y’know, he’s very good at data things. I’m not as careful&#13;
as he isInterviewer: (laughter)&#13;
Interviewee: -because I just can’t remember everything. He’s got- like, he- he randomly&#13;
generates his passwords.&#13;
Interviewer: Wow.&#13;
Interviewee: I just can’t remember everything like that. And so- but I’m very good at, y’know,&#13;
coming up with good passwords.&#13;
Interviewer: Good.&#13;
Interviewee: Even my partner says I’m good at coming up with passwords.&#13;
Interviewer: (laughter)&#13;
Interviewee: Even if I’m not- y’know, randomly generating them. But uh, I’m very good at that,&#13;
I don’t… uh, like for instance I’ll have groups of things with different passwords so I don’t have&#13;
like one password.&#13;
Interviewer: Right.&#13;
Interviewee: And so, I can cancel like a whole group of something or I can, y’know, do it if I&#13;
need to. I just got a nasty gram that basically said somebody had like, horrible things of me on&#13;
film and I’m just like- I asked my husband and he’s like, “Yeah, no.”&#13;
Interviewer: (laughter)&#13;
Interviewee: And so, y’know, ignore that, but… one of the most dan- one of the ways I don’t&#13;
protect myself is that I will use open Wifi, which I know…&#13;
Interviewer: Yeah. It’s handy&#13;
&#13;
�Interviewee: Yeah, and it’s everywhere! And, y’know, you can get people phishing in on your&#13;
stuff, but so far… um, no. And one of the ways I protect myself is I pretty much understand&#13;
anything I write onto anything electronic as being public.&#13;
Interviewer: RIght.&#13;
Interviewee: So if it’s not public, I don’t write it.&#13;
Interviewer: Exactly.&#13;
Interviewee: Y’know, even if it’s privately to somebody, I think to myself, “Could I accidentally&#13;
send this to somebody? Could I accidentally...y’know.”&#13;
Interviewer: That’s...very wise.&#13;
Interviewee: So, I’m not always perfect at it, but I’m probably better than most. So...&#13;
Interviewer: Pretty good. Any important media use that’s not on your phone? Like anything&#13;
that’s on your computer, on your TV, your tablet or whatever?&#13;
Interviewee: Oh, we don’t have a TV.&#13;
Interviewer: Oh?&#13;
Interviewee: So, we watch a lot of YouTube; like we have big screen, and a projector at home.&#13;
Interviewer: Oh, nice!&#13;
Interviewee: Um, and so that’s mostly like- y’know, Fire Stick or whatever?&#13;
Interviewer: Yes.&#13;
Interviewee: So… we don’t watch a lot of TV but when we do, that’s kind of important. We&#13;
watch movies on Netflix...&#13;
Interviewer: Yeah!&#13;
Interviewee: … that kind of thing. That’s on my phone, I suppose, but I never do that on my&#13;
phone. Um, my hus- my part- my husband will occasionally watch, like, y’know, a five-minute&#13;
comedy thing at breakfast on his phoneInterviewer: Yeah.&#13;
Interviewee: -with me, but for the most part, no. So there’s that. Grading- I do not grade on my&#13;
phone, like I said earlier.&#13;
&#13;
�Interviewer: (laughter) Yeah.&#13;
Interviewee: So there’s that.&#13;
Interviewer: (laughter)&#13;
Interviewee: I don’t pay my bills on my phone, but I do pay them on my computer.&#13;
Interviewer: Yeah, that makes sense. Okay, so now we’re going to talk about your personal&#13;
history a little bit. So how did you first start using, like, digital technology in general. Was there&#13;
like…?&#13;
Interviewee: …(sighs) Okay, this will age me.&#13;
Interviewer: (laughter)&#13;
Interviewee: In 1985…&#13;
Interviewer: Ooh!&#13;
Interviewee: ...um, Apple started putting- it might have been 1986. Started putting computers in&#13;
the basements of selected colleges. One of those- so actually, it was before that. So that’s a big&#13;
thing, is that, for all of my college career, there were um- computers in the basement. Nobody&#13;
had their own, like nobody had their own.&#13;
Interviewer: RIght.&#13;
Interviewee: But there were computers in the basement so you hadInterviewer: You had access.&#13;
Interviewee: Yeah. But my aunt worked for IBM.&#13;
Interviewer: Ooh!&#13;
Interviewee: She was the Vice-President of IBM.&#13;
Interviewer: Oh, wow.&#13;
Interviewee: And we would occasionally- when I was a kid, like five, six years old, go up, and&#13;
she had those little punch cards?&#13;
Interviewer: Yeah.&#13;
&#13;
�Interviewee: And she let us run them through for her. And then I would type things up for her&#13;
when I was a little kid. I’d, like, type- she’d give me a thing and I’d type those at like, 6 o’clo- 6&#13;
six years old and I’d type letters for her.&#13;
Interviewer: (laughter)&#13;
Interviewee: And- y’know, in DOS, which I don’t know if you even know what that is.&#13;
Interviewer: Vaguely.&#13;
Interviewee: Yeah, that was like a long time ago. So yeah, at a- at a very young age I would&#13;
mess- I messed around with people’s computers. Um, and that took a thing. Um, and then… but&#13;
then we had a computer in the classroom that you could play games on and stuff.&#13;
Interviewer: Mmm-hmm.&#13;
Interviewee: I didn’t do much with that but it was there.&#13;
Interviewer: Right.&#13;
Interviewee: And then they had- they had desktops- desktop computersInterviewer: Yeah.&#13;
Interviewee: -in the basement in the classroom, and then I got out of college, y’know, my whole&#13;
work was on computers because I was a reporter. And it took me a long time to- I would have to&#13;
write out the first- like the first, opening, y’know, kind of paragraphs, and then I could type after&#13;
that, but it took me a couple of years to be able to not- to be able to thinkInterviewer: Right.&#13;
Interviewee: -with a keyboard and not with a pen.&#13;
Interviewer: Yeah.&#13;
Interviewee: Um, so that was kind of this, y’know, must have been… I don’t know, ten, fifteen&#13;
years later when those brick cellphones came out?&#13;
Interviewer: (laughter)&#13;
Interviewee: I was going back and forth to grad school, and we got one of those because I was&#13;
driving back and forth five hours in the snow on weekends.&#13;
Interviewer: Ooh.&#13;
&#13;
�Interviewee: And so, y’know, my husband made me get a new car- I’d never had a new car&#13;
before that either.&#13;
Interviewer: (laughter)&#13;
Interviewee: And he was like, “You’re getting a new car, and a cellphone.” And- that we- I justhardly ever used.&#13;
Interviewer: Right.&#13;
Interviewee: But we charged it up before I left.&#13;
Interviewer: Just in case.&#13;
Interviewee: Yeah, and so that was kind of in the car, (unintelligible).&#13;
Interviewer: (laughter)&#13;
Interviewee: Y’know, and now, it’s in my back pocket all the time.&#13;
Interviewer: Yeah.&#13;
Interviewee: Right? It’s just this kind of…&#13;
Interviewer: Yeah.&#13;
Interviewee: Yeah.&#13;
Interviewer: Okay, so you’ve described a lot of activities over the course of this interview, which&#13;
do you think was the most difficult for you to learn? Or the most complex?&#13;
Interviewee: … Oh, I think the phone keeps getting more and more complex…&#13;
Interviewer: Yeah.&#13;
Interviewee: Um, and specifically, (laughter) I haven’t talked about this a whole lot but this is the&#13;
thing that irritates me about all of this stuff is...iTunes.&#13;
Interviewer: (laughter)&#13;
Interviewee: Just because I cannot get my music from one place to another without it being a big&#13;
pain!&#13;
Interviewer: (laughter)&#13;
&#13;
�Interviewee: It sometimes takes me weeks, sometimes months, because I won’t do- I won’t,&#13;
y’know…&#13;
Interviewer: Yeah.&#13;
Interviewee: And so, trying to- trying to get something from one place to the other, and&#13;
especially music has been- I do listen to music a lot, I have an iPod, which, I’m trying to wean&#13;
myself off of, because it’s- I can’t get stuff onto it anymore.&#13;
Interviewer: Yeah.&#13;
Interviewee: So none of my new music is on it, but I can’t get my old music off of it.&#13;
Interviewer: Yes.&#13;
Interviewee: So, y’know, that’s been like- that kind of thing, just trying to get to know a&#13;
particular, um, uh, way of manipulating my own data.&#13;
Interviewer: Right.&#13;
Interviewee: Because the things that we have to manipulate our own data in; they make it very&#13;
difficultInterviewer: RightInterviewee: -to like move or doInterviewer: -yeah…&#13;
Interviewee: -anything with, and um, so I think that it is a success for um, financiers and or,&#13;
y’know, the people who own and buy stocks in those media spaces...&#13;
Interviewer: Yeah.&#13;
Interviewee: ...to do those kinds of things, but I think it is an abject failure for usersInterviewer: Right.&#13;
Interviewee: -that we have not, um, that we don’t have something that’s more, um, uh,&#13;
compatibleInterviewer: Yeah.&#13;
Interviewee: -um, across platforms.&#13;
&#13;
�Interviewer: Yeah, that makes a lot of sense. Um, do you use that for more of a… business circlike a business section of your life or more socialInterviewee: Social.&#13;
Interviewer: -yeah.&#13;
Interviewee: Yeah, it’s mostly music that irritates the crap out of me.&#13;
Interviewer: (laughter) Yes.&#13;
Interviewee: And then trying to listen to it on my phone, it’s like- I can’t…(sighs). I own all&#13;
these CDs.&#13;
Interviewer: Yeah.&#13;
Interviewee: I’ve got them on the- y’know, but I can’t get them on my phone.&#13;
Interviewer: Right. Yeah. That makes a lot of sense. Um, when do you think you learned to do&#13;
the most difficult activities that you feel comfortable with now?&#13;
Interviewee: Moving from, um, a non-iPhone to an iPhone- and I did that for the photographic&#13;
quality.&#13;
Interviewer: Right (laughter)&#13;
Interviewee: Um, was difficult There’s all sorts of things that the iPhone doesn’t do.&#13;
Interviewer: Yes.&#13;
Interviewee: Like, you can’t- like, the scrolling thing when you write something down? You&#13;
can’t just scroll through it.&#13;
Interviewer: Yes.&#13;
Interviewee: You have to like, individually hit the things?&#13;
Interviewer: Yeah.&#13;
Interviewee: That drove me crazy.&#13;
Interviewer: (laughter)&#13;
Interviewee: So I think maybe two or three years ago? Two or three years ago when I switched to&#13;
an iPhone, having to curtail a lot of the things that I could do. And I did it for the photographs.&#13;
&#13;
�Interviewer: Yes.&#13;
Interviewee: And I’m not sure it’s worth it.&#13;
Interviewer: (laughter) Understandable. Um, is there anything that you wish you knew how to do&#13;
on your device?&#13;
Interviewee: Yes, I think about this all the time but I cannot think of- I can’t think specifically of&#13;
what right now, but there’s always th- like one is the music. Just.. figuring out how to make the&#13;
music easier, um, there’s consistently things that I’m like, “Aahh!”&#13;
Interviewer: (laughter)&#13;
Interviewee: Um, but I can’t think of anything really specific right now… yeah sorry.&#13;
Interviewer: Nope, that’s totally fine.&#13;
Interviewee: It’s just kind of, very small thingsInterviewer: Yeah.&#13;
Interviewee: -fairly consistentlyInterviewer: Yeah.&#13;
Interviewee: -not anything big that I’m thinking of.&#13;
Interviewer: Yeah, I understand. Do you think- I mean…(sighs) you probably al- know the&#13;
answer to this already, but do you think you have enough digital skills to operate professionally,&#13;
or in a business context?&#13;
Interviewee: ...Yes and no. So, um, so I think that businesses have a tendency to look for people&#13;
who can, kind of- “do Excel.”&#13;
Interviewer: (laughter)&#13;
Interviewee: As opposed to, like, do you know how to work a spreadsheet.&#13;
Interviewer: Right.&#13;
Interviewee: And can you learn this one too? Because a lot of those are very much the same.&#13;
Interviewer: Yeah!&#13;
Interviewer: And what you really want is somebody who can think through things and learn&#13;
things; I can do that.&#13;
&#13;
�Interviewer: Yes.&#13;
Interviewee: I don’t know all of the, y’know- I also worked as what’s called a “Kelly Girl.”&#13;
Interviewer: Ooh.&#13;
Interviewee: Which is basically secretarial. Because I-I learned how to type on a manual&#13;
typewriterInterviewer: Mmm-hmm.&#13;
Interviewee: -and then an electric typewriter.&#13;
Interviewer: Ooh.&#13;
Interviewee: Like I said, I can type really fast. So, um, so- I could get paid really decent- like I&#13;
could get a job in 24 hours. I could get onto L.A. from Oregon, get a job in 24 hours, and be paid&#13;
top dollar. Y’know, for a secretary.&#13;
Interviewer: Right.&#13;
Interviewee: Um, and make enough money to go back and pay for my education for the next year&#13;
with a summer job. Full time. And- and a Kelly Girl is they go in and they test you, like they go&#13;
in and they take all of your typing skills. And you can go into these places and they’ll go in and&#13;
teach you whatever the newest thing is, like Dropbox or y’know, whatever. And they’ll give you&#13;
these things and you’ll go in and study- and do them. I could do that.&#13;
Interviewer: Yeah.&#13;
Interviewee: So, um, I’ve used a lot of publishing programs when I was in- when I was a&#13;
reporter, um, so all of those things I could learn, but I don’t have the immediate skills- it would&#13;
take me a month or so to kind of say, “What’s the media I need here; how do I train myself to do&#13;
that?”&#13;
Interviewer: Yeah.&#13;
Interviewee: So, I’m competent enough to get that fairly quickly, but I couldn’t just move into a&#13;
job. Like there’s some kind of expertise involved in thatInterviewer: Yeah.&#13;
Interviewee: -I couldn’t just, y’know, move into a job without kind of working at that.&#13;
Interviewer: Do you think you have enough digital skills to operate in a more personal context?&#13;
&#13;
�Interviewee: I think I do, it irritates me but I do it. (laughter)&#13;
Interviewer: That makes- yeah (laughter) That makes a lot of sense. Um, how would you&#13;
describe someone who you think is like, digitally literate. Or…?&#13;
Interviewee: I don’t think anybody’s digitally liter- digitally literate. Like, my husband is the&#13;
most digitally literate person I know. He’s been an engineer, he writes his own, ‘y’know, data&#13;
stuff. Like, {redacted} or, well, yeahInterviewer: (laughter)&#13;
Interviewee: Some of our IT guys who actually write programs for us, right? They’re great at&#13;
what they do and they’re incredibly digitally literate. But things are h- they run into trouble too.&#13;
Like a lot of what they do is troubleshoot.&#13;
Interviewer: Right.&#13;
Interviewee: Right? So digitally literate in this kind of sense is about troubleshooting, it’s&#13;
knowing how to figure out the problems. It’s not about doing it right anymore. Right?&#13;
Interviewer: Right.&#13;
Interviewee: I mean, that’s what it kind of seems like to meInterviewer: Yeah!&#13;
Interviewee: -you don’t just do things right.&#13;
Interviewer: Yeah.&#13;
Interviewee: You go back and figure out what the problems are consistently; it’s a consistent&#13;
problem-solving thing. As opposed to just using the stuff. And I think that’s the most frustrating&#13;
thing to me, is that I don’t want to spend so much time trying to figure out what’s wrong.&#13;
Interviewer: (laughter)&#13;
Interviewee: But even the people who are digitally literate do that, soInterviewer: Would you consider yourself to be digitally literate?&#13;
Interviewee: ...um…&#13;
Interviewer: In that context?&#13;
&#13;
�Interviewee: I’m not a programmer. Um, I have taken programming courses; I know the logic of&#13;
programming, so I think I am- like- like in a non-programming kind of fashion I think I’m pretty&#13;
digitally literate.&#13;
Interviewer: Yeah.&#13;
Interviewee: But I’m not that next step up, which is kind of, y’know, programmer.&#13;
Interviewer: A professional, right.&#13;
Interviewee: Yeah. And I do have a tendency to get myself in enough trouble where I need&#13;
somebody to bail me out on occasion.&#13;
Interviewer: (laughter) Makes sense, yeah.&#13;
Interviewee: Yeah. And PCs… like, I hate…&#13;
Interviewer: The worst?&#13;
Interviewee: They- they changed again. So, I’m like- y’know, now I’m calling for help again.&#13;
Interviewer: (laughter) Understandable. Um, is there anything else that you’d like me to know,&#13;
before we conclude the interview?&#13;
Interviewee: ...I miss talking to people, like I miss actually- I do it, on a regular basis, and there’s&#13;
even some friends that I now have who actually practice that too. Um, especially with me,&#13;
because they know that I do that for them. But, um, I don’t think we get up out of our seats andor away from our phones and talk to each other enough. I think we use them as barriers, and I&#13;
think that um… so I guess what I’d like you to know is that they are wonderful things. I wouldn’t&#13;
want to do without mine, but I wish we more consciously practiced… uh, the messy world&#13;
around us, y’know? And being uncomfortable with other people, and making fools of ourselves,&#13;
and, y’know, all of that where you actually have to be face-to-face with somebody, um, to do it.&#13;
And not just the bad stuff… I think it’s the risk that scares people.&#13;
Interviewer: Yeah.&#13;
Interviewee: And I think that the more you avoid the risk the more scareder you are- it’s very&#13;
low stakes.&#13;
Interviewer: Yeah.&#13;
Interviewee: I mean, falling on your ass makes people laugh at you, for a while. But it’s better&#13;
than not getting out and walking at all, I mean. So, we just need to, I think, realize the stakes of&#13;
face-to-face encounters are much less than they seem to be when we’re normally on mediating&#13;
kind of technology. And I love my technology but that makes me sad.&#13;
&#13;
�Interviewer: Yeah. I understand. Well, thank you so much for this interview, I really appreciate&#13;
it.&#13;
Interviewee: No problem.&#13;
Interviewer: Alright.&#13;
&#13;
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An interview with a college professor about their use of their iPhone 8 and other technology.</text>
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Interview with a Basketball Coach About His Experiences with Digital Technologies
Archive of Personal Digital History
Interview #15 - Pre-1980 Birthdate
October 2018

Introduction
This is an oral interview with Bill conducted by JJ Halaby, whose goal is to obtain insights into
the way Bill uses digital technologies. He is a man in his late 60s from Kentucky and now
resides in Oxford, GA. He coaches basketball at Oxford College of Emory University.
JJ Halaby is a first-year student at Oxford College of Emory University. He was born outside of
Baltimore, Maryland. His major is Business Administration/Management and he aspires to be
either a sports agent or a general manager. His goal in this interview is to document generational
uses of and relationships with digital technologies at a moment in history when we still have
access to those considered “digital natives.” He also seeks to complicate the public’s
understanding of the digital natives/immigrant metaphor through a public oral history archive.
Transcript
JJ Halaby: In this interview, I would like to ask you to take me on a “guided tour” of a digital
device that is particularly significant for you and that you use routinely—e.g., your mobile
phone, laptop, desktop computer, gaming system, or some other device important to you. If the
device enables it, I would like you to review records of your activities during the past month
(such as calendar entries, text messages, phone calls, emails, websites, and social-media
interactions) and talk to me about the people you interact with, the places you go, and the ways
you use media and communication technologies. You can decide what to comment on and what
to ignore, and you can decide when to share an example by showing it to me on your device.
You should only share examples when you feel comfortable doing so. Also, please don’t share
information about anything illegal or information that would compromise the privacy of another
person, and please don’t mention the names of other people. When referring to other people,
please name them by their role rather than their name: for example, “a co-worker” or “a family
member.” Before we begin, do you have any questions?”
Bill: Not really, I think I’m good.
JH: To start, I’d like to ask you to look through your device to see what records you have of the
activities you were involved in during the past month. You might have records of activities in a

�2

calendar app, for example, or in a to-do list, in invitations to events through social media, or in a
journaling app.
Ok I’m doing that
JH: Ok, so um, first question, what apps or programs, if any, do you use to plan, coordinate, or
record your activities?
B: Normally, I use…well certainly I use my Samsung S9. That’s the main device that I use. My
back-up is my personal computer, which I think is a Toshiba. So yeah, I use the calendar, the
Samsung calendar, and I sync everything into that on my phone.
JH: Based on what you see on your device, what are your main activities? And then of those,
which are most significant?
B: Yea main activities, um, well certainly as a men’s basketball coach here at the school:
Practices, meetings, for instance this one-on-one interview. Those things are important. Also
family get-togethers. I have three children, six grand-children. We stay pretty busy with that.
Uh…worship. I am a member of a local church body here so I’ve got lots of things going on
through the church. So yeah, my faith, my family, and here at school are probably the main
things I run my activities through.
JH: And then are there any important activities not reflected in information on your device?
B: That’s a great question. Uh, normally I either plan by putting it in there or I remain flexible
and I something comes up, I do go back and put it in either there or in my notes. Which again is
the Samsung notes, just to let me know what dates and what took place. For instance, a couple of
days ago I had activities with our men’s basketball team and I put in there things I need to know
about the van and I took who was in my van, how long the activities lasted… things of that
nature.
JH: Next section is about people. So, I’d like to ask you to look through your device to see what
records you have of the people you were involved in during the past month. For example, you
might have records of people you contacted, or who contacted you, in your phone records, your
text messages, your emails, your social media interactions, or your video calls (such as Skype or
FaceTime). Please provide roles or relationship names (such as mother, father, boss, co-worker)
rather than people’s proper names. What apps or programs, if any, do you use to communicate
with other people?

�3

B: And your right on it, I’ve got a parent that lives near where I was born, she’s elderly, so I get
back in touch with her and her family. And of course I communicate with my ball players;
usually that’s via text message. That’s what they prefer through my phone. Emails are a big part
of professionalism through my job. So communicating with coworkers and colleagues is usually
via email. And believe it or not, I do talk on the phone. I receive and/or make phone calls. I like
that verbal contact. I do recruiting for this school, so I try to contact the recruits on the phone. I
will submit, though, that 8/10 times they will not answer the phone, so I end up having to text so
we communicate that way. I did have a thing called messenger, through Facebook. Normally on
Facebook I don’t use that to communicate much other then I like something. I try not to be, I’m
not very social on there. But I got rid of the messenger because I can do everything I really feel
like I need to do though the phone, and through messages, and through email.
JH: So basically, you don’t have any apps that you use to communicate with other people other
than the stuff that’s already on the phone?
B: That’s right. I know about twitter. I know about one of the new stuff, but I don’t really utilize
it. But I’m older so…
JH: How do you decide which mode of communication to use over another? Do you use
particular modes of communication for particular situations?
B: I do, I do. I think email, business to business, professional to professional. I think they prefer
that. Plus I’ve got a record, it forces me to express myself, and to write things that are punctually
correct. Text I sometimes use shortcuts, and that more of a personal nature, maybe between
family or friends. So yes I do.
JH: And then what important interactions with people are not reflected in the information on
your device?
B: Well, the conversations that I have. Although, if it is an important conversation, I will make a
note of it on my phone. But nine times out of ten if it’s an important conversation, and it’s not of
a private nature, I like to have a third person with me to confirm every word. So yeah, that form
of communication.
JH: Part four is places. So, I’d like to ask you to look through your device to see what records
you have of the places you went during the past month. For example, you might have records of
places on your calendar, in a mapping application such as Google Maps, in the Location Services
data of your phone, in location-based social media such as FourSquare, or in self-tracking apps
such as the ones used for fitness.

�4

B: I use Google maps, pretty much primarily. And I am big on, whenever I go somewhere, for
instance, me and my wife went to a resort in Florida recently. Uh, we went to two restaurants in
two or three days, and I am big on doing the reviews, the do them through Google. I am a top
producer for reviews. So I do have Google maps that will let me know a footprint of everywhere
I’ve been, and what we’ve done, publicly.
JH: Do you use any apps or programs to discover new locations? For example, say you are in
Florida, are they any apps you use to find a new food place?
B: Well usually I would speak into my Google, and ask them “what are the top 5 restaurants
within 20 min?” They’ll usually let me know. So that’s kinda what I use, mostly Google.
JH: Do you have apps that track your movement, or use location services for them?
B: What now?
JH: Do you have any apps that track your movement, besides Google maps?
B: Yeah I’m sure some of the apps have cookies, where they’ll find out where I’m at and what
my location is. And I don’t mind, I do allow that. And I don’t have a lot of apps on my phone, I
don’t utilize the play store much. I don’t play games, on my phone.
JH: How did you first learn to navigate these different maps?
B: When I first bought my new phone, the lady at the Verizon store went over it. She probably
took 45 minutes with me, to go over things with me on my phone. It really helped me. And then
my head coach here, where I work, has always had a Samsung as well. So he and his son have
always been very helpful.
JH: What important places or navigational practices are not reflected on your phone?
B: Uh… could you give me an example? I think it pretty much tells mileage, exact location,
times.
JH: Yeah so basically if you have the Google maps on at all times, you wouldn’t have any.
B: I wouldn’t have any problem. I think it tells everything on here.
JH: Part 5: media. I’d like to ask you to look through your device to see what records you have
of the media you used during the past month. For this section, I am interested in social media

�5

posts, texts, photos, music, videos, TV shows, movies, and games that you have read, listened to,
watched, or played . . . or that you yourself have created and distributed. These could be social
media, entertainment media, news media, or any other kind of media or information. You might
have records of your media use in your browser history, your Google Search history, your
Netflix history, your YouTube history, and in your social media (e.g., Facebook, Twitter,
Instagram, or Snapchat).
B: I use Facebook daily, and so does my wife. We have a joint account. News media, I stay away
from the tv news. I use One America News online. Its unbiased, very objective. I like it like that
so I can make up my own mind.
JH: Yeah.
B: Um…I’m trying to think of what else you kinda asked.
JH: What about entertainment media like Netflix or things like that
B: Oh actually I am looking into this thing called Roku. It comes with my cable, saves me a little
bit of money and gives me some access to free movies and family entertainment. I do that. I use
YouTube online. And I use Spotify to make playlists.
JH: Do you have any examples of media that you produce or alter in any sort of way?
B: Well, yea I guess me and my wife do because sometimes we use our cameras and we’ll do
maybe a 2 minute with our grandchildren. So yeah we’ve got some thinks that we keep that we
will produce and store on our phones.
JH: What patterns do you notice in your media use?
B: Well, I look at One America News pretty much a number of times during the day.
JH: So you don’t look at any other forms of news?
B: Uh, I’ve got people that I follow. Like one man I know is an economist, probably in his 70s. I
love him, I love what he writes. I don’t think that today’s people like him much, but I do. I think
he’s really sharp and he’s got a good handle on things. I mean I could name a number of
different people. But yea, I’ve got certain people that I follow. Being a biblical Christian, I like
somebody who has more of a legal stance, they pattern themselves. They’re writers and authors.
And it’s a diverse group. I’ve got a guy that from India. He’s brilliant. I’ve got a handful of black

�6

men, but I don’t think they’re well received by their communities. But they’re really sharp, good
guys that really have a handle on life. And I like to watch their videos on YouTube.
JH: Tell me about your strategies for storing media.
B: Eh… I don’t really store that stuff. I don’t really save it or try to save it. I am, though, really
big on saving pictures, so we’ve got a cloud that we store things on.
JH: Tell me about any strategies you may have for protecting your privacy with your media
usage.
B: Well I think that we’ve got an agreement with that cloud through, I wanna say that’s Google.
It’s supposed to be protected, I hope it is.
JH: And then, in this final section, I’d like you to reflect on your history with the device and apps
you have shared with me, focusing on how you learned to use them in the way that you currently
do. How did you start using digital technologies? How has your relationship with it changed over
time?
B: Yeah, I was kinda, being an older fella, forced to do it because that was the way of the world
and that was the way it was heading. My big thing was a day-timer, have you ever heard of that?
JH: Nah what’s that?
B: A day-timer was actually a black ink on white paper calendar that you kept. It was a book that
you kept with you to put your appointments in there, phone numbers. You logged everything
alphabetically and by date. But it just got so cumbersome. And when they came out with the
cellphone and cellular technology, the industry I was previously in, which was contraction, I had
my own business, was the best way to communicate with vendors as well as customers. So that
kinda drove me that way. I’m really not proficient. There apps on this phone and things I’m sure
that would help me and make things easier or better but I’m a dinosaur. I get used to certain
things and if it functions and it works then I am not big on changing. Unless someone comes in
my life saying “you can do this,” and they show me and help me. It takes me a while to get used
to it, that’s about the only way that I can grow. As a matter of fact, I got something today that
said “Coach, you’ve got this tweet handle, why don’t you use it?” All I know is what you put out
there, they call it the world wide web for a reason and I want to be careful that what comes out of
my mouth from my head, I can feel good about it. I’m not the smartest guy, so I usually refrain
from doing so.
JH: Of the activities you have described so far, which were the most complex for you to learn?

�7

B: I don't know if there’s anything complex. Like I said I don’t really do anything that real
complex. I actually went to a class today about video conferencing. This is where you actually
use your phone and can have a video conference with people on different devices, where
everyone can communicate and still see each other. I got the gist of it, but I’ll have to go back
another time to figure out how to do it. But I don’t utilize it much s I don’t think there is anything
too difficult.
JH: Do you feel that you have the digital skills to operate effectively in a professional
environment?
B: I do. I think I do. I think I could get better at it, but my job doesn’t require a lot so I’m able to
deal with it.
JH: And same thing for personal context?
B: I think that my best gift. I think communicating and listening and getting a feel for people,
discerning, and I enjoy verbal one-on-one, I do like that. I think I am proficient enough to know
when to text or email.
JH: How would you describe someone who is digitally literate?
B: Illiterate or literate?
JH: Literate.
B: I admire them, but I would caution them. Be careful because…I’ll give you an example.
When we went to Florida, we went to a restaurant and saw, I think it was two families sit at a
table maybe nine feet from us. And they had probably been seated and maybe a minute had gone
by, but everyone was sitting there looking at their phones. And the kids ranged from 4 or 5 to 16
maybe with grown-ups as well. Me and my wife said “You know what, they’re away and they’ve
got a family outing and still they’re talking to people who aren’t there meanwhile they’re loved
ones are right next to them. So you’ve got to be careful about that. Sometimes I think it will
weaken our verbal skills, our interpersonal reactions, make us, you know. And you need to use
those. Hearing the inflection of your voice lets me know the emotion that behind what you’re
saying and a text can’t do that.
JH: Yeah in our class we’ve talked about how this generation now is not as good at verbal
communication because of the use of technology.

�8

B: And yet on the other side, they’re very efficient on a lot of different technology, and that’s
good.
JH: Would you consider yourself digitally literate?
B: Yes, I’d say I’m literate. I use that in the context of if someone were to ask me if I had a
literate command of the English language. Can I get by? Can I communicate? Can I buy and
sell? And I can, so I think that I’m ok. Yes.
JH: Is there anything else you would like me to know? Is there anything that I should’ve asked
that I didn’t?
B: No I think you were very thorough. It sounds like a good class and I think you did a good job.
JH: Thank you.

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&#13;
JJ Halaby is a first-year student at Oxford College of Emory University. He was born outside of Baltimore, Maryland. His major is Business Administration/Management and he aspires to be either a sports agent or a general manager. His goal in this interview is to document generational uses of and relationships with digital technologies at a moment in history when we still have access to those considered “digital natives.” He also seeks to complicate the public’s understanding of the digital natives/immigrant metaphor through a public oral history archive.&#13;
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                    <text>Interview with a Chinese Engineer About His Experience with Digital Literacy
Archive of Personal Digital History
Interview #2 - Pre-1980 Birthdate
October 10, 2018
This is an interview between C and me about the usage of digital technology. C is 53 years
old and he lives in China. He uses cell phone frequently in work and life. He chose cell phone
as the device he wants to use in this interview. This is an interview conduct through video
call. I am the interviewer. I am Carolyn, a student from Oxford College of Emory University.
Carolyn: In this interview, I would like to ask you to take me on a guided tour of a digital
device that is particularly significant for you and that you use routinely. For example, your
mobile phone, laptop, desk computer, gaming system, or other devices important to you. If
the device enables it, I would like you to look at the record of your activities during the past
month, such as calendar entries, text messages, phone calls, emails, website, and social media
interactions and talk to me about it. Especially are the places you go and the ways you use
media and communication technologies.
You can decide what to comment on and what you ignore. And you can decide when to
sharing some examples by showing it to me on your device. You should only share examples
when you feel comfortable doing so. Please don't share information about anything illegal, or
information that would compromise the privacy of another person and please don't mention
the names of the other people. We were referring to their names please name them by dear old
rather than their name for example A co-worker or a family member.
So, before we begin do you have any questions?
C: No.
Carolyn: okay do you mind if I take a picture of your device?
Can you tell me why you choose this device?
C: The brand of my phone is called Huawei, and it is a very popular cell phone brand in
China. I chose cell phone mostly because I need to contact. And through my phone, I can
search for some information online that I'm interested, and read some articles that I concern.
And mostly used it as a camera while I was working. Also, when I'm driving I use it to
navigate. Long time ago, well, a few years ago, we have to buy a separate navigator on our
car, but for nowadays those technologies are outdated. We mostly use our cell phone and that
is mostly we need for the navigating. And also with my phone, I use it to pay money. I hardly
bring any cash with me daily. I can transfer money on my card through some Banking apps I
can buy stuff that I want. especially those when we use small money or changes, I never bring
changes with me but I used to bring a lot of them cuz I need to use them to buy thing. But
now you just use your cell phone to control all your money. So, it is really convenient and it is
a very essential tool for us.
Carolyn: It is true Alipay and WeChat pay in China is really convenient and popular.
To start, I'd like to ask you to look through your devices to see records you have of the
activities you were involved in during the past month. You might have records of activities in
a calendar app, for example or a new to-do list, and invitations to events through social media,
or in the journaling app.

�What apps or programs if any do you use to plan, coordinate or records activities?
C: Yeah, sometimes I need those apps to record or like her to do list, cuz sometimes I forgot
what my plans are and I need to look at those apps to see my past records of my activities.
Like some very important events, I will record them in my calendar so I can plan things
ahead. For example, if I'm attending a wedding of my friend I will records the time just in
case I forgot. I will set an alarm to remind me. For example, it will automatically tell me that I
need to pay for my credit cards, so that I will not forget and cause some troubles. And to me
the most important function in my work is to book ticket. Through my apps, I can look up for
flight tickets or highway ticket and I can buy them easily.
Carolyn: Based on what you see on your device, what are your most significant activities?
C: Well the most important one... I felt there are all important. For the most significant part, I
will probably say it helps me keep in touch with others. In business, we are normally busy and
I have a lot of people to connect with. Following are some apps those functions in different
way likes business or other factors. Well, anyway, I felt phones are so important that we
cannot live without it.
Carolyn: Okay good. So, the third part is about people. I like to you to look through a device
to see what records you have of the people you were involved in during the past month. For
example, you might have records of who you contacted or contacted you in your phone
records, your text messages, or email, your social media interactions, or your video calls. So
please provide Rose or relationship names other than people's real name.
So, what do you think are the most frequent apps you use to communicate with others?
C: I would say in my phone I use WeChat most frequently. I can make video calls with my
family, and we can chat and share some anecdotes. For video call I only do it with my family.
For my high school or college classmates or some of my coworkers, we have a lot of group
chats on WeChat. We all communicate through these group chats. I contact with my family
mostly then are my friends and my coworkers.
Carolyn: So, do you see any pattern in your communication with others? Like what apps you
used to communicate with certain people and what apps you don't use with them.
C: What normal is the case that for people that I don't really know I would prefer make a
phone call to make it clearer. While for those that I'm already familiar with that I know,
gradually people will turn to use WeChat to keep in touch with each other. And I also noticed
that I used to use texts a lot, and all the people in the past text each other. But in recent years,
people hardly use text messages and they're all replaced by the chat. Unless you don't have
their WeChat, you have to contact them through text messages.
Carolyn: The Fourth Part is about places. Can you look through your device to see what
records you have of the places you went during the past months. for example, you might have
records of places in your calendar, in a mapping apps such as Google map in the location
service data of your phone, in location-based social media. So, if you can look through your
phone what apps or program do you have the records of the places you visited?
C: It is my apps for booking ticket. So, through these apps I can see what places I have gone
and where I depart from.
Carolyn: So, what are the apps you use to navigate?
C: I use Baidu Map most, anywhere in my country I use Baidu Map to see medications and
see where I'm going. So, I can also track my records of the places I went through it. While
sometimes for some privacy issue, I don't let my apps to track my locations. I ban some of the

�location services when I first downloading the app. But I've never checked if they really can
reach my information or not.
Carolyn: This is a bit similar to the next question, do you allow any apps to track your
movement or permit location services for them?
C: For most of the time I don't want my apps to record this information. But in some case, it
seems that if I don't allow these services, these apps just cannot function normally so I have to
let it track my movement sometimes. And sometimes unconsciously, you will expose some of
your privacy to them. This is also something you cannot control. If you want to use them you
have to expose your privacy.
Carolyn: The fifth section is about media. So, if you can look through your device to see
records you have of the media you use during the past month. I'm interested in social media
post, text, photos music, videos, TV shows and movies and games. So, based on what you see
on device, what apps or program do you use most or produced media?
C: In my phone for most of the time I use websites to read news. I mainly read about what
happen in society around us through my phone. Some of the videos or pictures in the news or
also the media that I watch. While, relatively, I rarely watch movies. On one hand, it
consumes a lot of data and on the other hand I really don't have a lot of time to watch them.
While sometimes either from my friends or in the message box in my phone they promote
some videos or articles and I watch or read. But those are short videos, not those very long
ones.
Carolyn: So, have you figured a kind of a pattern of the social media. Like when would you
prefer to use them and how do you use different apps in different time?
C: Sometimes when I go business, I spend a lot of time reading these articles and doing stuff
on my phone, cuz I need to travel by a long distance through cars or trains, and I have a lot of
free time. The other one is the lunch break, while I was eating I have some time to use my
phone. And also, before I go to bed.
Carolyn: Cool, so let's go to the last session, it is about the history of is your device and apps
you have shared with me. I'm focusing on how you learn to use them in the way you currently
do. How do you start using digital Technologies and how is your relationship with it changed
over time?
C: Well, I didn't use my cell phone frequently in the past, and we used it only to contact. And
gradually with its development over time, it has incorporated so many crucial functions in it
that we start to use it in our everyday life. I initially start to use cell phone because its
function as a camera. Since I'm an engineer I used to bring camera to the factory to record all
the products or equipment produced, and when I find out that phone can also be used to take
pictures. That's like the incentive that caused me to buy it at the beginning. And then it started
emerging those social media's like QQ which was very popular in China. And nowadays,
WeChat become more popular and almost everyone have them to communicate. I also use
them to keep in touch with my friend. This is basically the process how I start to use digital
Technologies.
Carolyn: So, which one of these activities do things to most complex you learn at the
beginning?
C: Well, complex, it’s hard to say, I don't fear any of these are really that difficult cuz I feel if
you really want to learn something you will learn it, as long as you're willing to spend time on
it. While the only thing I have never tried so far is to play games on my cell phone. Since I've

�had never done this before I might feel this is more difficult, but as I said before nothing is
really difficult if you spend time learning it.
Carolyn: How do you define a digitally literate person, like those people who are really
familiar of these digital technologies and they can employ them really well?
C: Well, how to define them. I will say for people that can play with these technologies really
easily might be smart in some way, and they cannot be lazy. The reason is that digital
Technologies are developing really fast and all the things are changing in a short time, so if a
person that are not willing to adapt to new changes, that might be hard for them to get familiar
with these new things. Did Minot willing to spend time learning new Concepts. I think for
most people that are curious to gain new knowledges they will spend time to learn to use
these. Though of course here is the fact that older generations like us are facing more
difficulties than those young people. It appears harder for us to actually learn digital
technologies. Not like young kids that are born with these devices available for them.
Younger people have the advantages of batter adapting to changes. But my point is still if you
really want to learn it and you're willing to spend time you will finally be an expert at it.
Carolyn: Well it is very true. So, do you think yourself digitally literate?
C: Well I cannot say I am an expert, but I am willing to try and learn at least. For me I didn't
learn every part of it, I just chose those I think that will be helpful for my lives and works.
Carolyn: Okay good. That is basically what it is. Thank you.

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Interview with a Librarian About Her Digital Experiences
Archive of Personal Digital History
Interview #5 -Pre-1980 Birthdate
October 8, 2018
Introduction
This is an interview between Sara Pan* and Kathy Young*. The interviewee, Kathy Young,
has the initials KY. Mrs. Young is a Caucasian woman. She is the deputy director of a library
at Emory University. She has been responsible for projects including overseeing annual
exhibits and events, collection development, and research practices.
Sara is an Indian student at Oxford College of Emory University and is conducting this
interview to learn more about the role of digital technology in our lives. The digital device
used for this interview is an iPhone 6s.
[*For confidentiality, pseudonyms have been used for both the interviewer and the
interviewee.]

Interview Transcript
SP- So, in this interview, I would like you to take me on a guided tour of a digital device that
is particularly significant to you, so mobile phones, laptop, anything. If this, I would like you to
review records of your activities of your past month and talk to me about the people you
have interacted with, the places you went and the ways that you use media and
communication technology. So, you can decide what to comment on and what to ignore. And
you can decide when to share an example by showing on your device but you should only
share examples when you feel comfortable doing so. Don’t share any information about
anything bigger or anything that would compromise the privacy of another person.
KY- Ok
SP- Ya? And don't mention the names of other people. When referring to other people you
can say like ‘my co-worker’, ‘my mother’, ‘my father’ anything..basically their role rather than
their name.
KY- Okay
SP- Great! Before we begin, do you have any questions?
KY- No, I'm good
SP- Okay, let’s start...why did you choose this device
KY- Well, I chose my phone because I have it with me so I can refer to it and tell you what I
use. So, do you want me to start telling you about it?
SP- No, that’s good! We’ll start with the main activities that you chose..that you were
involved in the past month. so you might have records of your activities in your calendar app,
your to-do list, any invitation to events or invites through social media..or anything. So, what
apps or programs do you to plan, coordinate or record your activities?

�2

KY- So, mostly I rely on email and calendar to plan because I don’t use social media to plan
events because nobody my age..*starts laughing* does. I would if people were doing
something u know but, in terms of planning things I would probably text, I would use the
calendar app and I use email. And I text in a couple of different ways, I use Whatsapp and I
use Instagram.
SP- Ya
KY- Just a couple of different people
SP- So you have just told me like a bunch of different apps that you use. So if you could use
one main that is the most significant to you or the one that you use the most?
KY- Email.
SP- Email?
KY- Yup.
SP- Okay. So this is for work?
KY- I use it for work, I use it for communication my children and communication with my
parent and also for communication with friends for activities.
SP- Do you notice any patterns in the activities or role your device plays in them?
KY- Any patterns?
SP- Um, maybe you use one app for one specific activity and another activity. For example, I
use WhatsApp but only for like friends in India or my family but I would use maybe Snapchat
if it was for my friends in us because they would use Snapchat more
KY- Right, right. I use WhatsApp for family, traveling out of the country and then I use
Instagram for communication with my girlfriends across the country, you know?
SP- Yup, hmm okay! So, now, next, I want to check through your device for records of
people that you have communicated with during the past month. So, this could be people in
you have contacted or maybe they have contacted you. You could see phone records, text
messages, social media interactions….really anything. Um, so looking at that, what apps do
you use most to communicate with people?
KY- Um, so, Instagram I use a lot to communicate with people. So I know when my daughter
was out of the country, she lost her phone had to borrow someone else’s so we
communicate through Instagram because she didn’t have a number
SP- Ya
KY- And then, I also communicated with friends through Instagram. Also, I message my
whole family and work. I communicate with other librarians.
SP- That’s great! And do you choose one mode of communication over the other? Like, do
you prefer to call someone over texting someone? Or maybe email them?

�3

KY- I prefer to text.
SP- Texting the most? Okay. Are there any important interactions with people that are not
reflected in the information in your device?
KY- No? Probably not…
SP- So, now, I’d like to ask you to look through your device to see what records you have of
the places that you went during the past month. Maybe you have records of places in your
calendar app, mapping applications, apple maps? Anything where you have location
services on?
KY- Right. So, I have probably have turned off location services until I need the app so when
I see ways? Or apple maps...um but I could look at I guess I could look at google photos just
to see pictures I have taken because they save automatically to my phone. So I can see, last
week I was there or there by looking at my google photos or phone photos
SP- Okay! So you see the places, and from there you can identify where you went or does
google tell you where it's been taken?
KY- Google would have if I had location services.
SP- Okay..but you have turned them off?
KY- Yes.
SP- So if you a want to navigate or go to another location, what apps or programs would you
use?
KY- If I want to see where I had been?
SP- No, but if you want to navigate to another location?
KY- Oh, I would use Waze.
SP- And do you allow Waze to track your location all the time or just when you are leaving
KY- Sure, it's tracking me now
SP- Ok, so your location services for that particular app is on?
KY- Yup, its enabled.
SP- But for other apps, it’s off?
KY- I think so. In theory? Yes haha, I don’t know.
SP- No that’s fine, so ideally that is what you would want?
KY- Yes
SP- Ok, great! Do you use apps or programs to check in to places?

�4
KY- No
SP- How did you first learn to navigate or go to new places? Was it through reading maps or
looking for landmarks?
KY- Oh, reading maps! I love reading maps. Yes!
SP- Really? You’re probably the first person I’ve heard saying that!
KY- That’s a definite digital divide cause of how you were trained. Reading maps is fun! You
see that..oh I'm sorry I'm going off track here...
SP- No, don’t worry
KY- Ok, when you see the movie about Jane Austen and you know they really loved looking
at atlases, because there were places that you couldn’t have imagined existed
*whispers* like India
SP- *laughs* Interesting! Are there any important places or navigational practices that are
not reflected in the information provided by your device?
KY- Hmm
SP- Maybe you have gone to some place but you wouldn’t know just from looking at the
information in your device
KY- Um, I guess if I didn’t take it with me, right?
SP- Ya, okay
KY- But I take it with me so...
SP- True, but you were saying like, that the main way you can identify where you have been
by seeing your pictures...
KY- Right.
SP- So, do you feel like you take pictures almost everywhere you go?
KY- No, so you’re right. There are things not identified.
SP- Okay, so maybe there are some places not identified through your device
KY- Yes, good point. Aren’t you smart?
SP- *Laughs* Great! So just in the last section, I kinda want to see records of the media that
you have used in the past month..if that makes sense. So, um, for this last section, I’m kind
of interested in social media posts, texts, photos, music, videos, Tv Shows. It could be
anything that you have read or listened to or maybe you yourself have created or published.
And this could be like social media or it could be um, entertainment media, news
media...anything. This could be apps like Netflix, youtube, you know? So based on that what
programs do you use most or which ones do you have the most access to?

�5

KY- use most of them on my iPad just because I can’t do it at work, you know?. So when
I'm at home, I have my iPad and I watch YouTube and um, HBO now and Netflix all the time.
I read the news on HuffPost.
SP- So these are all apps on your iPad?
KY- Yup.
SP- Ya, that’s great. Do you, by any chance, prefer one app over the other?
KY- Um, I really like youtube, I guess. Right now if you logged the time, I'd probably spend
the most time on youtube. Cause all the tv shows I watch that I couldn’t stay awake for, I just
watch later on youtube.
SP- Ya, okay.
KY- Because most of them are like talk shows. But I do watch a lot of Netflix at home but I
would say YouTube is the most.
SP- Can you give me some examples of media that are especially significant to you?
KY- Um, media or apps?
SP- It could be either- maybe like apps that would represent media like Facebook? Twitter?
Social media?
KY- I’m going to fail this right now
SP- No! Don’t worry, there is no failing! It’s just yourKY- I don’t use Facebook or Twitter
SP- Okay, that’s perfectly fine!
KY- So, those two don’t have much meaning to me. I stopped it because, um, I didn’t like
my own behavior on it. I was spending too much time on nonsense like stalking people so I
was like, nah, I don’t need to be doing that. I’m too old to do that. Um, but I was going to say,
I do really like listening to podcasts
SP- Wow, interesting!
KY- Yes, I think it is something different that I didn’t have access to, you know, probably
when I was much younger. The kind of information that you get on a podcast is really
different than what you might get somewhere else.
SP- Ya, that’s so cool! So do you spend a lot of time listening to podcasts?
KY- Ya, so I can just listen to the podcasts when I'm driving, so instead of listening to the
radio, I can listen to podcasts because I also have to drive like 40 mins.
SP- How do you find these podcasts?

�6
KY- Friends will tell me or I will read about different podcasts
SP- Okay, I mean like, is it on YouTube? Or is there an app?
KY- Um, you can google the top podcasts but I usually just hear about them. There is a
podcast app though too.
SP- There is a Podcast app? So you use the app?
KY- I do! Um, you can browse and find podcasts, like now, this is suggesting one called
“scary stories”. When I walk I’ll listen to these podcasts instead of music.
SP- That’s really cool actually! Could you tell me a little about your strategy for storing your
media? Like photos or videos?
KY- My strategy is that I pay a little more to have more space and so I have a backup to the
cloud and also my google drive. That’s what I backup everything to.
SP- So, it’s mostly online?
KY- Yes, it is. I think I used to put everything on a portable hard drive but that I can just
share everything with my family, with photo sharing, it’s a lot easier.
SP- Okay!
*KY shows a picture of her dog to SP*
KY- Here’s my dog. I got her a bed and the bed came with a pillow and a blanket! She is
lying down.
SP- Aww, she’s so cute! Um, what are some ways that you share media with others?
KY- Um, I’ll text the link or just, you know, invite people to google share photos
SP- Okay, can you tell me a little bit about any strategy that you may have for protecting
your privacy with your media usage?
KY- One way I protected my privacy was to get off of Facebook and Twitter, so I got of those
two. I do think of location services sometimes and turn those off. And I don’t check in. I use
yelp and things like that. But I don’t check in, I don’t make comments or ratings, or my
picture!
SP- That’s great! Are there any important media that is not reflected in the information in
your device? For example, maybe reading physical newspapers or magazines or maybe
listening to the radio. But you just told me that you don’t, so that’s fine. Maybe you watch
TV?
KY- I guess TV would be it. I'm super lazy about going to the theatres so I just wait for it to
come out and then I go on “Paper Review”, and watch it that way.
SP- What about the news? Do you just see it on your iPad? Or do you get a physical copy of
the newspaper?
KY- Um, I don’t, I just look on my iPad and read it online or hear it on the way to work.

�7

SP- So, in this final section, I would like you to reflect on your history with the device and
apps that you have shared with me. So we will be focusing on how you learned to use them
in the way that you currently do.
KY- Okay!
SP- So, how did you start using digital technology?
KY- I would say that it had a lot to do with working for Emory because I probably wouldn’t
have had an iPad or an iPhone if I wasn't working in an environment where um, it was imp to
learn about digital technology and how to work with it on one point of view but how it can
also be a fun thing? So I think, so I have been working here for 13 years. So, in 13 years so
much has- you know, not everybody had a phone 13 years ago. I think part of it is timing and
being in a place that is very forward thinking digitally, made me learn very fast.
SP- So, we were just discussing how technology has evolved so much in these like past 13
years. So could you elaborate a little bit on how your relationship with technology has also
changed?
KY- Sure, um, I can remember going to get and you had to slide it open and there was a
hard keyboard and everything. When they had the touch technology, it was brand new and I
was like ‘oh no! that does not look it will be useful’. I wanted to be able to like pound on a
button, so I had to learn to trust the process a little bit instead of relying on my own way of
doing things which turned out to be a typewriter, you know? So that was a really hard way of
pressing. So giving up that pressing of a button to do this was weird.
SP- Ya, I’m sure.
KY- Hmm, so that was a big transition. So, I think once things kinda transitioned into
smartphones, I could remember one friend came over to my house and showed me how this
phone would ring and then his wife’s picture would pop up. I was like “what?!!” That was so
phenomenal, so the integration of your pictures and your access to the web and everything
just suddenly you either get it or you don’t. I know plenty of people in my age group don’t.
And they don't want to try.
SP- Ya, I’m sure it's really hard to suddenly change, you know?
KY- It feels sudden but I don’t guess it was, you know? I think it’s just too many years of
doing it one way..
SP- That’s true. Were there any activities that you found particularly complicated to learn?
KY- Um, with this device, I don’t think so...activities that were complicated to learn? I think
the only thing that I haven’t learned- don’t know if it is complicated or I just don’t want to do
it- is like Apple Pay and things like that require just a touch of the phone to access my bank
accounts. I feel weird about that. That has been one thing that is difficult to grasp.
SP- That’s more ofKY- Oh, I found something else, sorry
SP- No, go ahead!

�8

KY- Uber. Using the Uber app, that is something I haven’t learned.
SP- And you don’t want to?
KY- No, I don’t but if I lived in the city or something I would. And my getting drunk days are
long over...*laughs*
SP- Ok, that makes sense, because right now, you have your own car, right? Um, could you
tell me any activities you wish you know how to complete with your device?
KY- Oh, maybe I answered too soon. I think it would be helpful to know uber. Say, I was
traveling or something.
SP- Yes, that’s fair. Um, do you feel like the digital skills required to operate effectively in a
professional context?
KY- Yes
SP- Could you elaborate a little bit on that?
KY- Well, I’m expected to over here. This phone is actually owned by Emory so I have to be
fairly digitally literate to do my job.
SP- So, you have the skills for a professional context. What about personal?
KY- I think I have the skills.
SP- Great! I’m guessing academic too because you help all of us in the library?
KY- I hope so… *laughs*
SP- Ok, yes, I’m pretty sure.
KY- Though, you know, there is a lot of things not related to my device that are like teaching
tools? They are constantly changing...
SP- Like in classrooms and stuff?
KY- There is just so much all the time, it’s hard for me to keep up whereas I think other
people are like yay something new! we are like oh man, something new...
SP- How would you describe someone as being ‘digitally literate’?
KY- I think it is somebody who is has a sense of how to use the device and doesn’t get so
frustrated and like ‘this thing doesn’t work!!’ and just kinda feels like maybe they’re just either
touching it incorrectly or not swiping it correctly or interacting with it in a way that it doesn’t
interact.
SP- So, would you consider yourself to be digitally literate?
KY- Yes.

�9
SP- And if so, how did you learn to be digitally literate?
KY- Have you ever heard of the phrase ‘fake it till you make’? *laughs* No, I think it’s just
like everything else that requires you to learn something, you learn it! And I’m also super
interested in it so I want to keep up with it. So, I think, it’s like not just working with it but
being interested in it. I don’t have that feeling of ‘Oh, I can’t! No!’
SP- Wow! Just the last question for you- is there anything else that you would like me to
know? Is there something that I did not ask but you wished that I had asked?
KY- Oh, no, I think you’re good.
SP- Great! Thank you for your time!

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